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All reviews scramble eggs juan carlos the sofa bed free breakfast room was clean family event nice accommodations pet friendly hotel marriott brand comfortable stay general manager quiet area home away from home nice place to stay bedding provided yogurt enjoyed my stay
If you’re looking for kind representatives to help accommodate you.. please do not stay here! This is by far the worst hotel
I have ever stayed at. The extended stay rep Cheryl is rude. Doesn’t negotiate, doesn’t try to help. There is always a problem,...More
1 Thank Shayla A
Response from nelson_adame, General Manager at Residence Inn Hartford AvonResponded 11 September 2018
I and my team apologize. We are surprised that you have had such a terrible experience. Our scores on Trip Advisor are high. We would like to understand why you feel so strongly. Please contact me at any time to discuss. We are committed to...More
My family and I stayed here for 1 night, in 2 of their suites. One of our cars got there first and we checked in. Even though both rooms were under my name (one with a certificate and one paid) I was only given the...More
Response from nelson_adame, General Manager at Residence Inn Hartford AvonResponded 1 August 2018
Thank you for reviewing us. We need to know the positive and negative of each guest stay. We are a great hotel for service, and this will remind us of where we need to improve. We have discussed how you felt at our Front Desk...More
This was our third time staying here. Loved that it had recently been renovated over the last year and everything is brand new again. Very clean and quiet. I only wish we had more time to spend there during our stay to take advantage of...More
Thank Lauren G
Response from nelson_adame, General Manager at Residence Inn Hartford AvonResponded 27 July 2018
Thank you very much for taking the time to review us. We are very pleased that you are a return guest! We look forward to your next visit. You will find that our rates vary with low and high demand times of the year.
Room was very clean and the staff helpful. Plenty of parking. Liked how easy it was to get to from the highway. A lot of stores nearby to go food shopping or order dinner
Gym is nice and he water. Must bring your own towelMore
Thank Jacqueline R
Response from nelson_adame, General Manager at Residence Inn Hartford AvonResponded 24 July 2018
Thank you for your very positive review of the Residence Inn, Avon, CT. We have always thought that one of our strengths is that the hotel is located near great stores and restaurants. Also, walking trails and seasonal attractions, ie. local skiing. We are very...More
I really enjoyed my stay here in Avon at the Residence Inn! They rooms are like small apartments complete with a stove, frig, dishwasher. The room was very clean and modern. The bed was very comfortable and I had no trouble sleeping on it. I...More
Thank Lance B
Response from nelson_adame, General Manager at Residence Inn Hartford AvonResponded 16 July 2018
Thank you for taking the time to write a positive review of the Residence Inn, Avon, CT. I am pleased you that the suite met your needs, and that is up to date, and clean! We looking forward to having you stay with us again!!