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Great location. Included breakfast marginal and serving area sloppy-out of coffee and water frequently.. Chemical odors annoying. Linens were clean but spotted. Hide a bed couch uncomfortable. Carpet a little worn. Good price through booking.com. Television placement a bit uncomfortable. Staff was very polite and...More
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I stayed here for a business trip for 4 days from which 3 of those my shower didn’t have hot water. They kept on saying they were working on it but it never happened. Very disappointing! Won’t come back again. There are better properties around...More
Great location for concert at Verizon. Updated ,clean, efficient hotel with staff who was very friendly and helpful during our stay. Breakfast bar was delicious, grits were very good and cooked not instant. Fruit was fresh and pancakes were good. Shopping in close distance less...More
We stayed here over labor day weekend, and they were packed like most hotels in the area. Ran out of food at the breakfast bar. No hot water was the main problem, for the entire weekend. One of two elevators broke down. But the rooms...More
Response from Andron E, General Manager at Hyatt Place Atlanta/Alpharetta/North Point MallResponded 2 weeks ago
Thank you so much for sharing your experience. We do apologize for the inconvenience during your stay and do want to thank you for your patronage. We hope this does not deter you from returning to be our guest.
Great location for concert at Verizon. Updated ,clean,efficient hotel with shuttle to concert venue. Our group took advantage of the pool in the afternoon , and the shuttle . Also staff was very friendly and helpful during our groups stay.
Thank Garry W
Response from Andron E, General Manager at Hyatt Place Atlanta/Alpharetta/North Point MallResponded 3 weeks ago
Dear Garry W,
Thank you for sharing your experience. We appreciate your patronage and is pleased that our facilities and service were to your liking. Please come and visit again soon.
We were there in May. At that time they offered a shuttle to the Amphitheater. I think they also offered shuttle service to any location within 3 miles of the hotel. Please call them to be sure I am remembering correctly.