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Extended Stay America - Atlanta - Alpharetta - Northpoint - East

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Traveller (11)
Room & Suite (32)
Dining (1)
About
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Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Pool
Free Parking
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Family Rooms
Kitchenette
Non-Smoking Rooms
Suites
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Location
Full view
42Car recommended
Grade: 42 out of 100
37Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Reviews & more
36Reviews
42Photos
0Q+A
6Room tips
Traveller rating
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Popular mentions
The hotel had Easy access from the main highway , the rooms were as clean as other hotels we have stsyed, less expensive than other hotels with the same amenities. The hotel managers couldn't be more helpful during our stay
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Response from 00esa, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - East
Responded 26 Sep 2018
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you were pleased with your well-appointed and that you found us to be at a fair price. We appreciate your feedback and look forward to your next visit!  Sincerely, Hotel Management
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Hotel's Favourite
Clean room, pleasant and helpful staff. All reported issues were addressed promptly. No complaints. Room was very spacious. Loved having a kitchen with microwave. We even had a bar in the kitchen. It was very nice. Ask for dishes if you need them. They are provided upon request.
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Response from 00esa, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - East
Responded 16 Jul 2018
Thanks for the wonderful feedback. We are glad to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure having you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
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Great location, close to restaurants and a nice new mall close by, right off the exit. The staff was very friendly, the rooms are spacious and clean. some crazy people staying while I was there but not as bad.
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Response from 00esa, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - East
Responded 21 Jul 2018
Thanks for being a guest at Extended Stay America. We are delighted to know you liked our courteous associates and that you were impressed with our convenient location close to many restaurants and other spots of interest. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
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We went to this hotel for a wedding (the bride chose this place not me) we stay for a weekend, when we arrived the front desk girl was very rude and unprofessional. The room was a nice size, but the smell on the bathroom was bad smelled like moldy or old. The towels smelled
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Response from 00esa, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - East
Responded 5 Jun 2018
Naida, please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management
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I have a complaint to file about this hotel and my stay. The most imoprtant issue or complaint that I would like to address is that my Credit Card was charged $405.28 on May 20th approxiamtely 5 days after my checkout. I informed the front desk on the first day of my check in
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Response from 00esa, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - East
Responded 21 May 2018
Larry, we are so sorry for the difficulties you encountered at our hotel. We strive to deliver a warm hospitality along with a home-like stay for all our guest, so what you experienced does not meet our standards, and we sincerely apologise for these inconveniences. We are reviewing your reservation and your bill to make necessary corrections. Meanwhile, please contact us at our Front desk so we can assist you further. We truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
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SEXUAL FLUIDS ALL OVER THE TOWEL SPOT OF BLOOD AND OTHER SEXUAL THINGS
IS THIS CLEAN?
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"ask for quiet room, you can hear the people around."
"Don't stay on the first floor, it's noisy."
"half face a busy road during work commutes, other half faces the pool which can be loud during summer months."
"Do not stay here!"
"Go somewhere else."
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12
PRICE RANGE
US$77 - US$126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
studio plus alpharetta
FORMERLY KNOWN AS
Studio Plus Deluxe Studios - Atlanta - Alpharetta - Northpoint
LOCATION
United StatesGeorgiaAlpharetta
NUMBER OF ROOMS
92
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