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Captain Morgan's Retreat

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Captain Morgan's Retreat
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806 Reviews from our TripAdvisor Community

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Showing 799: English reviews
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Eureka, California
Reviewed yesterday NEW

We stayed in a two bedroom condo that was beautiful and spacious and tastefully decorated with a Caribbean style. Our balcony directly looked over the ocean just a few feet away, a view dreams are made of. The resort grounds were impeccably manicured. The staff attentive and courteous. Our excursions booked through the resort to the reef and Mayan ruins...

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Helpful?
Thank localtraveler955
Seattle, Washington
Reviewed 1 week ago

My wife, daughter and I had two separate snorkle trips with Carl booked through Captain Morgan's resort and I must say Carl was exceptional. His knowledge of the barrier reef and various species of fish and coral really added to the underwater experience. He was very professional yet relaxed and fun to be with. If you get a chance you...

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Helpful?
2Thank Gary F
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your review, we're always happy to hear when our guests discover the great natural beauty of the island reef. We'll certainly pass on your praise to Carl, like many of the guides Carl has a deep love for the sea and he is always happy to find that he was able to share his love with others....

Reviewed 2 weeks ago via mobile

The villa was ok. The safe was broken (nothing was stollen). The closet door was broken. The hot water was installed backwards. There was one ductless AC unit in the bedroom but non in the living room. So the door to the bedroom had to be open so my friend that was sleeping in the living room could have AC....

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Helpful?
Thank Jill H
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

We are very happy that you were able to have a good time in Belize and that you were able to enjoy our reef and beautiful waters. We are also saddened that we fell down on room maintenance and this is especially conferring to us since we were did not catch the room deficiencies prior to your arrival and even...

Little Rock, Arkansas
Reviewed 2 weeks ago

Getting to Captain Morgan's took some effort, but it was worth it. We waited for what seemed to be a long time for the courtesy van to arrive at the airport to take us to the resort. The trip to the resort was quite a ride with all the golf carts on the narrow road plus many bikes and pedestrians....

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Helpful?
Thank letastrother
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for staying with us at Captain Morgan’s – we really appreciate it! The roads and traffic in Central America are a little different from the mainland that’s for sure. There are many changes happening at the resort right now as we update some products, amenities and procedures and one of the things we’re going to be working on...

Reviewed 3 weeks ago

This was the first time out of the states and we chosen Captain Morgan. The web site has nice pictures of the resort. But seeing it in person is 100% better. We stayed in casita 8 from February 10th thru 21st. The whole staff is extremely nice as well as there guest. When you visit you must see Oscar at...

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Helpful?
Thank Traci W
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Your first trip out of the US and you chose to stay at Captain Morgan’s – we couldn’t be more honored, and we’re thrilled that you loved your experience! Thank you for pointing out, by name, those team members that realty made difference in your stay – we’ll make sure we pass along your kind words. We’re making changes in...

Houston, Texas
Reviewed 3 weeks ago

We just returned from a very relaxing trip in Ambergris Caye. It always takes me some time in planning a trip because I’m very selective about the hotel/resort based on several factors including the restaurants, bars, ocean views… because this all adds to the comforts I want to enjoy while on vacation. This was truly a relaxing and enjoyable vacation...

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Thank castex9
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your TripAdvisor review – it’s appreciated! The concept of Captain Morgan’s is an island retreat – as if you came ashore and found a hidden paradise, so it’s gratifying to hear you love the concept. We want to create a great guest experience and you do that with great people – we’ll be sure to pass along...

Sag Harbor, New York
Reviewed 3 weeks ago via mobile

We had a fantastic stay at captain morgans. The room was clean, large and had a great view and deck. Minor issue: shower was only a bit more than a drool. Construction on property was a bit noisy in the AM. Maggie was an incredibly friendly and helpful server during breakfast. We only ate breakfast on property. Plenty of options...

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Helpful?
Thank Piper430
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

We're happy you had a fun time at our resort. We have a host of new activities and options coming on stream in the near future and on your next visit we hope you'll take full advantage of the new expanded Captain Morgan's. We will definitely take a look at the drink measure, can't 'Party Like a Pirate" if you...

Athens, Georgia
Reviewed 3 weeks ago

This experience with our granddaughter could not have been better. She had her private space on the roll out sofa bed. Our thatched-roof rooms had a full kitchenette that we stocked from the store just behind our cabin so we could accommodate here varying tastes. The views straight out our front door across the carefully swept and clean white sand...

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Thank Lief C
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Nothing makes us feel better than hearing how one of our guests made the resort their own and enjoyed the simple pleasures that nature and the Ambergris Caye can provide. Glad we made the trip special for you and your granddaughter and we hope to have you back in the near future.

Reviewed 4 weeks ago

We loved our 6 day stay at Captain Morgan's. My husband is from Belize and we came down from Chicago for our honeymoon vacation. We had looked at reviews and photos of the resort so we knew what to expect. We chose to stay right on the beautiful beach in a thatched roof casita and were so glad we did....

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4Thank David B
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

It was a pleasure meeting with you and your husband and we have to agree that our Casita is a step back from the usual resort accommodation in that it takes you back to the essence of what a Ambergris Caye vacation is supposed to be: carefree, relaxing and in touch with the natural rhythms of nature on the island.....

Des Moines, Iowa
Reviewed 14 February 2017

We had an absolute fantastic stay at Captain Morgan's! The resort is even more beautiful than what the website pictures express. Very well maintained and private. The rooms were gorgeous and right on the beach with an ocean view. They were clean and comfortable. The staff was top notch and overly friendly. I totally fell in love with Belize and...

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Helpful?
1Thank rbishop104
CaptainMorgansBZ, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

We’re glad to hear you loved your stay at Captain Morgan’s and are thinking about coming down with family and friends. We can host groups of almost any size, so if you ever do plan a large group trip, just give us a call and we can help with the details. We are surprised at the lack of reception you...

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Three Bedroom Penthouse Condo (77)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from Captain Morgan's Retreat staff and other travellers.
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Questions? Get answers from Captain Morgan's Retreat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two bedroom condos are beautiful”
 of 5 bubbles localtraveler955, 24 Mar 2017 | Read review
“The casita was very private but not luxurious--rather very basic. The villa was great.”
 of 5 bubbles letastrother, 11 Mar 2017 | Read review
“Casita is ocean front with porch but no TV. If you have to have that choose a different room.”
 of 5 bubbles 105traciw, 4 Mar 2017 | Read review
“Casitas on the beach are good for couples to escape their everyday stress. The location on the beach is perfect for relaxation”
 of 5 bubbles davidbY232GT, 23 Feb 2017 | Read review
“Their villas (A-C) have beautiful views and are right on the beach.”
  • The gorgeous views on the beach, right outside of our villa.
  • The gorgeous views on the beach, right outside of our villa.
  • The gorgeous views on the beach, right outside of our villa.
  • The gorgeous views on the beach, right outside of our villa.
  • The gorgeous views on the beach, right outside of our villa.
 of 5 bubbles ninabinah, 17 Jan 2017 | Read review
5 of 5