We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Phoenix Resort

1,025 reviews
Save
Traveller (860)
Room & Suite (301)
Storyboard
Overview
  • Excellent94%
  • Very good4%
  • Average1%
  • Poor0%
  • Terrible1%
Travellers talk about
“red ginger”(211 reviews)
“lap pool”(34 reviews)
“sol spa”(27 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
All hotel details
Offers from The Phoenix Resort
Offers & Announcements: Feb & Mar 2018 Discounts
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,025)Write a Review
There are newer reviews for The Phoenix Resort
See the most recent reviews
Filter reviews
1,002 results
Traveller rating
959
38
4
0
1
Traveller type
Time of year
LanguageEnglish
More languages
959
38
4
0
1
Show reviews that mention
All reviewsred gingerlap poolsol spachocolate tastingin towngolf cartcell phoneambergris cayefire stationfull kitchenbottle of rumpool stafffront desk stafflaundry detergentpool barwrap around balconybedroom suite
FilterEnglish
Updating list...
561 - 565 of 1,002 reviews
Reviewed 1 July 2013

We had the three bedroom unit you see on the website. It's just wonderful! They were able to give us two king beds and one room with two twins for the kiddos. They are so close to all the fun things in town, restaurants, a...More

Thank Lisa L
Reviewed 29 June 2013

I'm not even sure where to start because everything about The Phoenix was just phenomenal. We booked a 4 night stay here after spending 3 nights in another hotel in San Pedro that we were not happy with. The Phoenix welcomed us with open arms...More

Thank Caroline S
Reviewed 22 June 2013 via mobile

The rooms at The Phoenix have to be some of the best on the island. Loved having a washer/dryer and a huge balcony with an impeccable ocean view. The pool area is also nice, the dirty bananas are delicious, and the staff is friendly. The...More

3  Thank CTtravelgirl
Reviewed 21 June 2013

They go all the way. The details are amazing. From when you walk through the door they have a cold towel and a drink ready for you. They even put it in a cup with a lid with a straw for the child we had...More

Thank NatashaCoolBeans
Reviewed 19 June 2013

Was here with a group, and I really enjoyed our suite! Upon arrival, they had cold towels and rum punch waiting on us! I was very pleased to find purified water in the kitched for us to drink along with the refridgerator being hooked to...More

2  Thank Gadget76
View more reviews
PreviousNext
1111112113114115201
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$354 - US$620 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Romantic Hotel in San Pedro
#1 Spa Hotel in San Pedro
#7 Business Hotel in San Pedro
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$354 - US$620 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Romantic Hotel in San Pedro
#1 Spa Hotel in San Pedro
#7 Business Hotel in San Pedro
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (860)
Room & Suite (301)
Pool & Beach (135)
Dining (13)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
LoveAllKindsOfTravel
20 February 2018|
AnswerShow all 7 answers
Response from Mark M | Property representative |
Thanks for the question. The reviewers are all spot on. We do not have a traditional beach in front of the resort, as we have a sea wall, but a very short walk from the resort you can walk into the Caribbean and find clear... More
1
Vote
evegrow9
20 December 2017|
AnswerShow all 7 answers
Response from Mark M | Property representative |
To re-iterate the other comments, yes, we're a short distance (2 minute drive) from the water taxi dock. Just take the next available taxi when you disembark and we'll pay the driver upon arrival, and provide complimentary... More
1
Vote
Beachydix
7 December 2017|
AnswerShow all 2 answers
Response from Mark M | Property representative |
Yes, we work with great bonefishing guides and would be very happy to set this up for you. Please contact us via email or phone using the links on our Trip Advisor main page or via our website and we can assist you. - Mark... More
1
Vote
PreviousNext
12345616
Room Tips
"There are no bad views here. If you are at The Phoenix, you have an excellent view."
Read review
"All the rooms have large balconies/patios. I would try and get a room right on the beach front next time."
Read review
"We stayed on the third floor which meant we had a great view, but there is no elevator, so be prepared to..."
Read review
"Rooms facing the Caribbean are the best."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing