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Hilton Garden Inn Guatemala City

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Hilton Garden Inn Guatemala City
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171 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Guatemala City
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Showing 92: English reviews
Guatemala, Guatemala
Reviewed 3 September 2016

I have used Hilton Garden Inn Hotels for work and leisure. I have been at this particular hotel 4 times (vacation). The rooms are clean and comfortable (on a par for what you would expect for the brand). The staff has been exceptionally helpful to me. From the front desk to the security staff, everyone has been very friendly and...

Review collected in partnership with Hilton Garden Inn
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Thank Mark H
Reviewed 29 August 2016 via mobile

Clean, in a safe neighbourhood (at least it seemed do), Ok service, could use the pool if they had one. Some minor issues with taxi arrangements but was resolved in time. Would stay here again if on business...

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Thank Viki K
Douglas
Reviewed 23 August 2016

I had a great experience at this hotel. The staff were very helpful. The food in the restaurant of the hotel was delicious and plentiful for the price. The hotel offered the convenience of exchanging dollars into the local currency, quetzales.

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Thank Lajuana J
Sacramento, United States
Reviewed 21 August 2016

We were 3 generations of people and we all had a thoroughly wonderful time. There was something for each of us to do so that we never had time to be bored. The staff was excellent at helping us plan activities.

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Thank Carole D
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, We are glad that your stay was pleasant. We hope to have you with us on your future stay. Regards,

Guatemala City, Guatemala
Reviewed 15 August 2016

The staff was very helpful, spoke excellent English, and were very professional. The money was exchanged from USD to Quetazali and back. This was very helpful. Taxis were arranged also. I would definitely stay here on my next trip.

Review collected in partnership with Hilton Garden Inn
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Thank Gary L
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, We love to hear your comments . Which we appreciate. We would love to see you again!

Netherlands
Reviewed 13 August 2016

Simple hotel, nice fresh rooms. Very nice front desk, very helpful. Free wifi and free parking, easy to find ! Several fast food restaurants nearby. Bar in hotel Hilton Garden Inn is pleasant. Again : very helpful Front Desk !

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Thank zebra48
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear guest, We appreciate and value your comments. We are glad to know that we met the requirements you expected from us and we hope that your stay was comfortable. We would love to see you again!

Reviewed 8 August 2016

Christian and Jose and the entire staff helped when my husband was traveling alone and staying in the hotel. They went above and beyond to help him through amazing service and thoughtfulness. The hotel had a great location and was a good experience.

Review collected in partnership with Hilton Garden Inn
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Thank KellyMccourt
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. We are glad to know that we met the requirements you expected from us and we hope that your stay was comfortable. We are looking forward to attend you again in our...

Philadelphia, Pennsylvania
Reviewed 8 August 2016

A modern well kept Hilton property. Fresh and friendly. My room was comfortable and the AC was not only efficient but almost silent, not something that can usually be said for most hotels.the breakfast buffet has a wide variety of hot and cold selections and service was excellent. The hotel has a shuttle for both airport and local trips. But...

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Thank Richard K
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Richard, We appreciate your comments and suggestions to our future travelers. We are pleased that experience was pleasant your stay in our hotel. We are looking forward to attend you again in our hotel. Best regards,

Savannah, United States
Reviewed 5 August 2016

I was extremely happy with the service. All he staff was courteous, and caring. Great service, perfect location, great food, friendly staff I was sick during my trip that forced me to be in bed at the hotel for a couple of days. The staff checked on me and made sure I was OK.

Review collected in partnership with Hilton Garden Inn
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Thank Christopher R
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Christopher, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. We look forward to have the opportunity to serve you in a near future. Sincerely,

Salt Lake City, Utah
Reviewed 26 July 2016

I was happy to see that there was a Hilton Garden Inn when I was planning my trip to Guatemala. The hotel is just minutes away from the airport and it is very close to the main shopping area in Guatemala City. I found the hotel to be a great and friendly place to stay. My room was clean, comfortable...

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Thank Nate L
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Nate L, It is a pleasure to read that your experience was beyond their expectations. We would love to see you again! Best Regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the financial and business district, the new Hilton Garden Inn Guatemala City hotel offers a convenient base for corporate and leisure travelers. Enjoy complimentary shuttle service to and from La Aurora International Airport(On request), just 4 kilometers away, and walk to popular restaurants, bars and shopping centers downtown. Several museums, the Domo Polideportivo arena and La Aurora Zoo are a short drive away. Gated, covered parking is available at our hotel in downtown Guatemala City. Visit our Garden Grill restaurant for breakfast, a themed lunch buffet and dinner a la carte. Evening room service is also available. De-stress after a long day in the complimentary fitness center. Our Guatemala City meeting rooms are perfect for your next conference or training session - ask about our A/V equipment rental. Invite up to 250 guests to a wedding ceremony in our beautiful outdoor gardens and a catered reception in the ballroom. ... more   less 

Additional Information about Hilton Garden Inn Guatemala City

Address: Calle 7-65 13, Guatemala City 01009, Guatemala (Formerly Hotel Princess)
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: £81 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Guatemala City 3.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Guatemala City staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Guatemala City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor”
 of 5 bubbles E3144TErobertl, 24 Jan 2017 | Read review
“Get something not facing the street. Really all but morning and afternoon rush hour is good.”
  • View from 5th Floor Room in the morning
 of 5 bubbles adamb990, 14 Dec 2016 | Read review
“how elevator are slow, better choose rooms in first floors.”
 of 5 bubbles jnynyn, 5 Dec 2016 | Read review
“The patio doors silence noise from the street, which can be very noisy.”
 of 5 bubbles kimn566, 16 Nov 2016 | Read review
“Fifth floor rooms are very quite south facing rooms even better. One note the one elevator to the top floor is very slow.”
 of 5 bubbles richardk88, 8 Aug 2016 | Read review
5 of 5