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Hilton Garden Inn Guatemala City

266 reviews
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Traveller (55)
Room & Suite (95)
Dining (5)
Overview
  • Excellent57%
  • Very good27%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Offers from Hilton Garden Inn Guatemala City
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (266)Write a Review
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85
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All reviewsfront deskupdated hoteli can't say enough about howairport hotelsshuttle pickupspoke excellent englishnice hoteltypical foodboth waysc unitrooms were very cleanfitness centerthe entire staffshort staydefinitely stay here againbusiness tripexcellent stay
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81 - 85 of 144 reviews
Reviewed 2 October 2016

It's a good Hotel but it's noisy, and limited in services! Location is good for airport travel. Could use better elevators! Need to finish remodeling going on for over a year now! Restaurant choices limited!

Review collected in partnership with Hilton Garden Inn
Thank 765miguelar
Reviewed 7 September 2016

The hotel is located in a very safe area. Staff is very friendly and rooms are Very clean and neat. I definately going to be back to Guatemala and I will stay at Hilton Garden Inn. They don't have a hotel.

Review collected in partnership with Hilton Garden Inn
Thank pablocabrera77
Response from Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala CityResponded 19 September 2016

Dear Mr. Cabrera, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. We would love to see you again!

Reviewed 3 September 2016

I have used Hilton Garden Inn Hotels for work and leisure. I have been at this particular hotel 4 times (vacation). The rooms are clean and comfortable (on a par for what you would expect for the brand). The staff has been exceptionally helpful to...More

Review collected in partnership with Hilton Garden Inn
Thank Mark H
Reviewed 29 August 2016 via mobile

Clean, in a safe neighbourhood (at least it seemed do), Ok service, could use the pool if they had one. Some minor issues with taxi arrangements but was resolved in time. Would stay here again if on business...

Thank Viki K
Reviewed 23 August 2016

I had a great experience at this hotel. The staff were very helpful. The food in the restaurant of the hotel was delicious and plentiful for the price. The hotel offered the convenience of exchanging dollars into the local currency, quetzales.

Review collected in partnership with Hilton Garden Inn
Thank Lajuana J
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Banquet Room
Airport Transportation
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$108 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$108 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (55)
Room & Suite (95)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
Sarah S
1 February 2018|
AnswerShow all 3 answers
Response from Hilton Garden I... G | Property representative |
Good Afternoon Ms. Sara, Our shuttle service from the airport to the hotel can be arraged to pick you up with prevous arrangement. We need you contact our reservations departmet to provide your itinerary flight. Warm... More
0
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alchemista
25 March 2017|
AnswerShow all 4 answers
Response from kim n | Reviewed this property |
You can book the tour from the Hilton. It's a morning tour. They take care of everything!
0
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1234
Room Tips
"Make sure you ask for a room that is not on the same side as the construction site next door."
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"WiFi was good. Unfortunately about 2 english channel choices on the TV."
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"do not go there"
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"Higher floor"
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