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Real InterContinental Guatemala

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Traveller (247)
Room & Suite (216)
Dining (92)
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Overview
  • Excellent67%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“great hotel”(42 reviews)
“business trip”(32 reviews)
“sushi restaurant”(11 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,215)
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582 results
Traveller rating
344
161
45
18
14
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LanguageEnglish
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344
161
45
18
14
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All reviewsgreat hotelbusiness tripsushi restaurantfifth floorthe club loungeroom servicethe entire staffnice gymfavorite hotelbreakfast buffetcentral americasafe arearooms are spaciousfree shuttle to the airportbusiness centerzona vivaclose to the airport
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1 - 5 of 582 reviews
Reviewed yesterday

Excellent facilities, always clean, decently equipped fitness center with outdoor pool . The staff is very welcoming and helpful. I felt safe at all time, lobby bar often had live music. Spacious rooms , extremely comfortable beds.

Thank jay t
Hotel's Favourite
Reviewed 27 December 2017

We stayed here Christmas Eve and were not disappointed! The room was nice, clean, and had a great shower (something I have come to appreciate in Central America). Service was excellent with bilingual staff who were attentive to any need we had. Plus the Christmas...More

Thank Victoria B
Response from alfonsom120, General Manager at Real InterContinental GuatemalaResponded 2 January 2018

Dear victoriabennett19, Thank you so much for sharing your great experience at the hotel during your recent visit to Guatemala. We are pleased you enjoyed your holiday with us at Teh Market Restaurant with our buffet made specially for that day. We hope to welcome...More

Reviewed 1 week ago via mobile

Nice rooms, very comfortable. Great restaurants. A little expensive, especially for things like massages. I was there for two nights. There was very good bands there both nights at one of the restaurants.More

Thank kevinwW43SV
Response from alfonsom120, General Manager at Real InterContinental GuatemalaResponded 1 week ago

Dear guest, We are pleased you have enjoyed the comfort of our rooms and the flavour of our restaurants. One thing we have been looking to differenciate from other hotels is the variety of live music in our bar and the Picasso restaurant. Thank you...More

Reviewed 2 weeks ago

We stayed in this hotel for 2 nights and generally had a good experience. The room was spacious and well appointed. The staff were friendly and helpful. There are 2 areas that the hotel should improve. Firstly, we paid to access to the Club Lounge...More

Thank Gman558
Response from alfonsom120, General Manager at Real InterContinental GuatemalaResponded 1 week ago

Dear Gmann558, We really want to thank you for sharing with us your comments regarding the recent visit to the hotel. I do apologize if we did not fulfill your expectations in this visit. As you have experienced in your previous visists we always look...More

Reviewed 2 weeks ago via mobile

Last day in Guatemala spent here. Quiet spacious room with good AC and comfortable bed. Windows have not been cleaned for years. Breakfast buffet very good with local food and traditional breakfast also. Free shuttle to airport every hour but arrive 10 minutes early as...More

Thank David H
Response from alfonsom120, General Manager at Real InterContinental GuatemalaResponded 1 week ago

Dear David H, Thank you very much for your time on sharing your comments with us, we are glad you enjoyed the comfort of our rooms and beds. We are working on the cleaning of the exterior of our windows so our guests can enjoy...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Shuttle Bus Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Spa
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$155 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Guatemala City
#1 Spa Hotel in Guatemala City
#1 Luxury Hotel in Guatemala City
#2 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$155 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Guatemala City
#1 Spa Hotel in Guatemala City
#1 Luxury Hotel in Guatemala City
#2 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (247)
Room & Suite (216)
Dining (92)
Pool & Beach (35)
Amenities (55)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
ilyushka33
13 July 2017|
AnswerShow all 2 answers
Response from Ssstuffin | Reviewed this property |
Hello and I am so sorry I never received the message. They have ample space to transport and I know they start from the hotel at 5:00 am and last pickup is 11:00pm.
0
Votes
Naomi2Travel
3 March 2017|
AnswerShow all 7 answers
Response from Frans C | Reviewed this property |
This fine hotel has a shuttle service which I've used too, they're open for checkin as far as I know 24hrs, but please check their website to be 100% sure. You'll enjoy the hotel!!
0
Votes
Albert K
21 March 2016|
AnswerShow all 3 answers
Response from Carlos M | Reviewed this property |
I recommend you phone to the hotel and ask pic you up. They have shuttle every 30 minutos hotel-airport-hotel, but at google you can find Real Intercontinental Guatemala Phone and request it. Have a nice trip.
1
Vote
Room Tips
"Concierge floor is great - a view of the city is worth it"
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"Modernise the bathrooms with hand-held showers as well as the main overhead shower. Consider replacing..."
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"Eat included breakfast meals downstairs for a better selection unless you want some privacy"
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"I like the city view."
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