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    Mercure Casa Veranda Guatemala

    12 Calle 1 24 | Zona 10, Guatemala City 01010, Guatemala
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$127
          US$98
          SAVE US$29
          US$107
          US$107
          Traveller (91)
          Room & Suite (78)
          Dining (13)
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          Overview
          • Excellent35%
          • Very good49%
          • Average12%
          • Poor3%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Kitchenette
          Concierge
          Wheelchair access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          Babysitting
          3.5 Star Hotel
          All hotel details
          Offers from Mercure Casa Veranda Guatemala
          Special Offer: CHEAPEST ONLINE RATES!
          Hotel deals
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (251)
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          There are newer reviews for Mercure Casa Veranda Guatemala See the most recent reviews

          11 - 15 of 118 reviews

          Reviewed 25 January 2017 via mobile

          Since the first moment at check in the service was fantastic. Very safe, clean and luxury hotel. Rooms are big and perfectly clean. Breakfast included is a buffet full of Guatemalan delicatessen and superb coffee

          Thank L3656CHfranciscog
          Response from Vinicio B, Manager at Mercure Casa Veranda GuatemalaResponded 31 January 2017

          Dear guest: Thank you for sharing your pleasant comments about the service you received during your stay at our hotel. We hope to see you soon. Regards

          Reviewed 25 January 2017

          Hotel typical of its kind, but staff could learn a bit of English for the desk and be helpful about what to do in the locality. Location is good, wide choice of restaurants and bars, and half way between the museums, close to airport too....More

          Thank Museumlynn
          Response from Vinicio B, Manager at Mercure Casa Veranda GuatemalaResponded 31 January 2017

          Dear guest: Thank you for sharing your commentary, which is very important to us and helps us to improve. We look forward to the opportunity to serve you again. Regards,

          Reviewed 2 January 2017

          At the Mercure hotel in Guatemala City they love their policies and rules, but hate their customers. The lady at the front desk at my arrival was so rude, slow, unwelcoming and plain incompetent that I almost decide to leave. I had to communicate several...More

          4  Thank kontiki7
          Response from Vinicio B, Manager at Mercure Casa Veranda GuatemalaResponded 4 January 2017

          Dear Guest: Thank you for taking the time to tell us about your experience in the hotel . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior...More

          Reviewed 6 December 2016

          Stayed at the Hotel Mercure Casa Veranda in Guatemala city great place a restaurant on property used it only for Breakfast with was good fresh fruit eggs to order and hot milk for your coffee which I loved on our trip to France last year....More

          Thank DiverDog50
          Response from Vinicio B, Manager at Mercure Casa Veranda GuatemalaResponded 4 January 2017

          Dear Guest: It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...More

          Reviewed 4 December 2016 via mobile

          This hotel is clean, nice and good. It is large room, bathroom little small. We stay here often with business. Might be last time as the extra cost is tremendous. Be very careful. The shuttle, they think, is worth 35 dollar. For 5 minutes ride...More

          2  Thank enjoytraveling28
          Response from Vinicio B, Manager at Mercure Casa Veranda GuatemalaResponded 4 January 2017

          Dear Guest: Thank you for sharing your comments I regret your inconvenience on the shuttle service, this service is an additional service and has a cost of $ 5. Hoping to serve you in the future. Regards

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Multilingual Staff
          • Conference Facilities
          • Shuttle Bus Service
          • Concierge
          • Banquet Room
          • Babysitting
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$67 - US$135 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #10 Business Hotel in Guatemala City
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms ,
          • Kitchenette ,
          • Family Rooms
          • Number of rooms
          • 99
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Expedia, ACCOR, Travelocity, TripOnline SA, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Mercure Casa Veranda Guatemala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Guatemala >
          • Guatemala Department >
          • Guatemala City
          • Also Known As
          • Mercure Guatemala City ,
          • Accor Guatemala City ,
          • Mercure Casa Veranda Guatemala Guatemala City
          Add Photo Photos
          Traveller (91)
          Room & Suite (78)
          Dining (13)
          Hotel & Grounds (59)
          Bathroom (10)
          Family and Play Areas (1)
          Nearby
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          .10 miles away
           
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          .04 miles away
           
          Courtyard by Marriott Guatemala City
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          Nearby Restaurants
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          Nearby Attractions
          La Aurora Zoo
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          .80 miles away
          Museo Ixchel del Traje Indigena
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          .80 miles away
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          .54 miles away
          Questions & AnswersAsk a question
          Susan K
          Do you need to leave a deposit if you only have a debit card, not a credit card?
          10 June 2017|
          Answer Show all 2 answers
          Response from L3656CHfranciscog | Reviewed this property |
          Not at all
          1
          Vote
          Carlos Andrés M
          El hotel cuenta con parqueo???
          16 December 2016|
          Answer Show all 3 answers
          Response from Marcelo W | Reviewed this property |
          Yes, parking is included in the rate.
          1
          Vote
          Google Translation
          Jalitisz
          Hay pileta?
          15 November 2016|
          Answer
          Response from Marcelo W | Reviewed this property |
          Yes, no swimming pool. But, for me, this point is not relevant.
          0
          Votes
          Google Translation
          Room Tips
          "Suite with kitchen includes a small fridge and microwave, coffee machine.... But not a single dish or glass..."
          Read review
          "You would be much better off staying at the Holliday Inn, Camino Rea or Intercontinental."
          Read review
          "All rooms have a view."
          Read review
          "If you come from El Salvador, ask for the packages that include bus transportation and a three days, two..."
          Read review
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