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All reviewsgerman shepherdsthe main streetcable tvsecure propertybanana breadlush gardenpurified waterplenty of hot waterscreened windowslaundry servicenice deckwould stay here againthis lovely hotelperfect place to stayclose to townstayed for one nightprivate balcony
There was absolutely nothing wrong with this place but it wasn't very memorable. It had a nice garden but we didn't end up sitting out, as I got bitten by a mozzie while reading soon after our arrival. The room was fine; clean and wi-fi...More
This hotel is located between two main streets in Panajachel, Calle Santander and Rancho Grande. Calle Santander is where the souvenir stands, shops, restaurants and other hotels are located with a lot of vehicle and foot traffic. Utz Jay is quiet with a well tended...More
Loved the garden area there and outside our room our own little patio. Wonderful breakfast at hotel restaurant highly recommend!
The rooms can be quite different our traveling companions had a much larger room with a kitchen, but the smaller room we were assigned was...More
We paid for a basic room, but were given a suite with a basic kitchen ( no dishes, etc) with sink and frig, and a living area. We had three beds but there were only two of us.
The staff was very accommodating. It seems...More
The staff are absolutely horrible.
We got there looking for a room with A/C (as we booked one) but we got a room in which the a/c does not work. we moved to a bigger room with a fan afterwards which cost the same. (got...More
The people at this hotel are very nice. If you would like the dogs put somewhere else, I'm sure they would respect that. I even forgot that they had dogs until you mentioned it. They were no problem for me, but if they... More
The people at this hotel are very nice. If you would like the dogs put somewhere else, I'm sure they would respect that. I even forgot that they had dogs until you mentioned it. They were no problem for me, but if they were, I'm sure the staff would do whatever they could to make your stay there comfortable. I hope you don't miss a nice place to stay. I do recommend you ask for an upper room with a balcony. I can't remember my room number but the porch was lovely and so was my stay there. The most comfortable bed I had in Guatamala.