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Hotel Utz Jay

255 reviews
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Traveller (110)
Room & Suite (60)
Dining (7)
Overview
  • Excellent45%
  • Very good36%
  • Average10%
  • Poor6%
  • Terrible3%
Travellers talk about
“german shepherds”(12 reviews)
“the main street”(26 reviews)
“cable tv”(11 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Suites
Wheelchair access
Laundry Service
2.5 Star Hotel
All hotel details
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Reviews (255)Write a Review
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All reviewsgerman shepherdsthe main streetcable tvsecure propertybanana breadlush gardenpurified waterplenty of hot waterscreened windowslaundry servicenice deckwould stay here againthis lovely hotelperfect place to stayclose to townstayed for one nightprivate balcony
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61 - 65 of 182 reviews
Reviewed 25 July 2015 via mobile

There was absolutely nothing wrong with this place but it wasn't very memorable. It had a nice garden but we didn't end up sitting out, as I got bitten by a mozzie while reading soon after our arrival. The room was fine; clean and wi-fi...More

Thank Lornstar
Reviewed 8 June 2015

This hotel is located between two main streets in Panajachel, Calle Santander and Rancho Grande. Calle Santander is where the souvenir stands, shops, restaurants and other hotels are located with a lot of vehicle and foot traffic. Utz Jay is quiet with a well tended...More

Thank Arrastape
Reviewed 6 June 2015 via mobile

Loved the garden area there and outside our room our own little patio. Wonderful breakfast at hotel restaurant highly recommend! The rooms can be quite different our traveling companions had a much larger room with a kitchen, but the smaller room we were assigned was...More

Thank Sara W
Reviewed 31 May 2015

We paid for a basic room, but were given a suite with a basic kitchen ( no dishes, etc) with sink and frig, and a living area. We had three beds but there were only two of us. The staff was very accommodating. It seems...More

Thank josieAlabama
Reviewed 8 May 2015 via mobile

The staff are absolutely horrible. We got there looking for a room with A/C (as we booked one) but we got a room in which the a/c does not work. we moved to a bigger room with a fan afterwards which cost the same. (got...More

1  Thank Lanir18
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Free Parking
Laundry Service
Shuttle Bus Service
Things to do
Restaurant
Details
Price range
US$47 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Panajachel
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$47 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Panajachel
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (110)
Room & Suite (60)
Dining (7)
Pool & Beach (1)
Questions & Answers
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Maria Z
12 September 2017|
Answer
Response from DudesAdrift | Reviewed this property |
Lo siento, pero no trabajo con el hotel. Por favor contacte el hotel directamente.
0
Votes
Shiri_Sh_10
31 July 2016|
AnswerShow all 5 answers
Response from tasoleil | Reviewed this property |
The people at this hotel are very nice. If you would like the dogs put somewhere else, I'm sure they would respect that. I even forgot that they had dogs until you mentioned it. They were no problem for me, but if they... More
1
Vote
CarolTom41
29 June 2015|
AnswerShow all 3 answers
Response from Sara W | Reviewed this property |
Yes the take credit cards. VISA is the one most widely accepted in Guatemala.
0
Votes
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12
Room Tips
"I have stayed in 4 different rooms here and have enjoyed each one."
Read review
"The upper rooms have a nice view and are probably a bit quieter."
Read review
"There are some new accommodations, but I will always try to get into the older, garden area."
Read review
"Go for the luxury room, it's worth the exttra"
Read review
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