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Though I was not greeted upon entry, the desk clear Jenny did everything she could to get us settled correctly. The room was not properly cleaned, hairs on the sofa and white stuff on the uneven laminate floor, nor where there any towels, and we...More
Stayed here with a few teammates for a local roller derby tournament and were surprised when we pulled up and discovered it was a motel (something that had not been communicated to us prior). I usually stay away from places with outside entrances (because I...More
We were evacuees from Florida. Each staff member that we met was kind. The lady at the desk for check in displayed true grace under pressure. She had multiple people checking in and a phone that would not stop ringing. She did it all with...More
Response from Jane G, Manager at Quality Inn Fort GordonResponded 22 September 2017
Thank you for your review. We are very ecstatic that your stay was wonderful considering the circumstance. I will be sure to let the staff know about their performance and about going above and beyond! We hope that you visit Augusta again and this time...More
This was an inexpensive option with good amenities. Staff was friendly & professional. Floor in room was laminate rather than carpet which was unusual. Floor needed to be mopped, but it wasn't very dirty. Room was quiet - we had people on either side of...More
Response from Jane G, Front Office Manager at Quality Inn Fort GordonResponded 29 December 2016
Thank you for your review! We currently have updated the rooms and the laminate floors are one of the upgrades. :) We are glad you enjoyed your stay and we hope to see you soon.
First the Good -
1. Front desk clerk was excellent. When I first tried the bedside lamps and the TV and could get no power from either I called and asked for help. Silly me as I could have solved the bedside lamp problem as...More