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Hampton Inn & Suites Augusta West

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Hampton Inn & Suites Augusta West
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345 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Canton, Georgia
Reviewed 6 days ago NEWvia mobile

I enjoy staying at Hampton Inns. This hotel is not that new but it is very clean. There was a major water leak on the fourth floor hall that made the hall smell very musty but this did not affect the rooms clean smell. The front desk staff are very friendly and helpful. They were very accommodating since I needed...

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Helpful?
Thank Michael F
South Charleston, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

The staff was so accommodating in every aspect. Very friendly and courteous, offering help in many ways. The room was very clean and well stocked with towels, etc. The best thing was the lighting in the bathroom: you could actually see as the lights were very bright.

Review collected in partnership with Hampton
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Thank JANICE S
About Hotel's Favourite Review
Clayton, North Carolina
Reviewed 1 week ago

everything was what i expect from hampton inn, except checkout. because i inadvertently made the reservation thru a 3rd party, on checkout the clerk told me she could not provide an itemized statement because of how i'd make the reservation. i persisted because i needed it for reimbursement. they finally got up with the third party and they sent a...

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Thank rogerc1234
Fort Campbell, Kentucky
Reviewed 2 weeks ago

The initial room I was given was terrible. The bed had crumbs on the sheets, the pillows smelled used, the kitchen sink was leaking, and mold on the tub caulking. I was eventually transferred to another. When I was looking for hotels I was looking for one specifically with ano indoor pool for my physical therapy. I was informed by...

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Thank dominicf424
Concord, North Carolina
Reviewed 2 weeks ago

You can tell when a location is well managed, the staff here were wonderful, happy, friendly and the hotel was clean, quiet and felt safe. The food area was clean and comfortable, food was good both morning and evening!

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Thank Susan71462
Killeen
Reviewed 3 weeks ago

Last minute reservations that were a cut above all others. The Staff members were eager to assist and made sure that my family and I were well taken care of! The room and bathroom were very clean. It was pleasing to be so well taken care of at short notice. Hampton Inn, Belair Road, Augusta GA – hospitality at its...

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Thank rodneyb473
Augusta, Georgia
Reviewed 4 weeks ago

I was double bill for my stay and there was no corrections made to it. After reviewing my credit card statement I saw that they try to correct it but reverts back to zero funds to me which left me puzzled. So I am attempting to contact them again

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Thank Larry R
Raleigh, United States
Reviewed 3 January 2017

Hotel is easy to find, close to many places to eat, rooms were nice, staff was very accommodating. Will stay again. Online reservation was not as I expected, but staff was helpful in correcting and enjoyed the stay.

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Thank Christian S
Spartanbrg, United States
Reviewed 3 January 2017

I had a really great experience with Hampton. Everyone was extremely helpful and courteous, and the staff made sure that my partner and I had what we needed to make the most of our night away. I will stay with Hampton again in the future. Thank you!

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Thank richardwJ2526VD
Sunderland, Massachusetts
Reviewed 31 December 2016

No problem with that, stuff happens. But the staff/management response was totally inadequate. Apparently they had had a similar event 2 or 3 months ago -- alarm goes off, lots of fire trucks arrive, get the guests out, no problem ever found. This time they didn't seem to take it seriously; in fact they didn't seem to do anything. And,...

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Thank Peter G
HampMgr, General Manager at Hampton Inn & Suites Augusta West, responded to this review

Dear Peter, Thank you for taking the time to submit a review and share your experience. I am very sorry that your stay was not pleasant due to the staff response when the fire alarm went off. Although this is an extremely rare occurrence at our hotel, we do take each instance when the alarm does go off very seriously,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning

Additional Information about Hampton Inn & Suites Augusta West

Address: 4081 Jimmie Dyess Pkwy, S BELAIR RD, Augusta, GA 30909-9469
Region: United States > Georgia > Augusta
Price Range: £91 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Augusta West 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn & Suites Augusta West Hotel Augusta
Hampton Inn And Suites Augusta West
Hampton Inn Augusta
Augusta Hampton Inn
Hotel Style:
#6 Family Hotel in Augusta
#9 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Augusta West staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Augusta West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not advise a traveler to stay here. Sorry because I like Hampton.”
 of 5 bubbles 467RichardW467, 21 Nov 2016 | Read review
“Any room seemed good.”
 of 5 bubbles tobytovar, 16 Oct 2016 | Read review
“I would recommend 2nd or 3rd floor. The 4th floor smells like old tobacco smoke.”
 of 5 bubbles FunInMD, 13 Oct 2016 | Read review
“Don't pick the 3rd floor”
 of 5 bubbles CindyR213, 7 Sep 2016 | Read review
“Get a room with a jetted tub!”
 of 5 bubbles connors717, 25 Jul 2016 | Read review
5 of 5