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Holiday Inn Augusta West

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Traveller (23)
Room & Suite (23)
Dining (6)

About

Location
Cleanliness
Service
Value
Discover Columbia County’s best kept secret, the Holiday Inn Augusta West! Located just off I-20’s exit 194, we’re close to Augusta, Martinez, Evans Town Center and of course, Fort Gordon! We’re just minutes away from business, shopping, and historical sights. You’ll enjoy comfort and luxury in our spacious guest rooms featuring free WiFi, microwaves and refrigerators, in-room safes, 27” flat screen LCD TVs and the best night’s sleep you’ve had in awhile! Kem’s Restaurant serves only the best in American cuisine and our full-service lounge serves top-shelf liquors, wines, bottled and draft beers. Refresh yourself with a swim in our crystal-clear indoor pool, or get energized in our fitness center! For meetings and conferences, take advantage of our business center or our 1800 square feet of flexible meeting space. We’re here, ready with all you need to make your visit to Augusta a success. We’re the Holiday Inn Augusta West!
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Property amenities
Pool
Room service
Restaurant
Free parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
36Car recommended
Grade: 36 out of 100
25Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
183Reviews
71Photos
1Q+A
35Room tips
Traveller rating
  • 59
  • 63
  • 34
  • 16
  • 11
Time of year
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  • English
Popular mentions
This is a hotel that I frequently used for years and I’ve never been disappointed. Friendly staff, clean rooms, and an amazing breakfast. Plus the rates are reasonable for the quality and rating of this hotel. You won’t be disappointed.
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Response from tdchase, Loyalty Champion at Holiday Inn Augusta West
Responded 27 Jan 2019
Dear LaKendrick C, Thank you so much for choosing to stay at Holiday Inn Augusta West I-20. . AGAIN! We greatly appreciate you taking the time out to write this review. At Holiday Inn we strive to give a memorable experience to all of our guest to ensure they choose to stay at our location again in the near future. Sincerely, Tori Chase
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Hotel is nice. Restaurant and Bar not so much I hope in the future they actually make their dish as described (Alfredo Pasta) Missing mushrooms, tomatoes and grilled Ciabatta. Plus price was more than room menu stated. Save your money and eat elsewhere.
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Response from DanielC16640, Front Office Supervisor at Holiday Inn Augusta West
Responded 14 Nov 2018
Dear jsmit25, Thank you very much for choosing to stay at the Holiday Inn Augusta West. We apologize for a less than satisfactory meal at our restaurant. We really appreciate the time you took reviewing our hotel we will use your feedback to improve upon our service. Sincerely, Daniel J. Colpaert Front Office Supervisor
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We had the opportunity to spend a night at this property enroute to our South Carolina destination. The hotel is conveniently located off I-20 and has sufficient parking and well-kept grounds. We found the entire hotel to be neat and clean. Our suite sized room was
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Response from IHGService, Guest Relations Manager at Holiday Inn Augusta West
Responded 12 Nov 2018
Hello TnMan38, Thank you for staying with us and for taking the time to leave a review. I am very happy that our location worked for your travel needs and that you found our suites and beds comfortable. On the other hand, I was sad to learn that the level of service you received was less than was is expected from them, and the less desirable breakfast selection. We are very sorry for we failed to make your stay more comfortable and worthwhile. Your feedback has been taken into account and will be shared with our management team. We are confident that necessary steps will be made, in order to achieve complete guest satisfaction. Again, thank you for staying and we hope you give us another chance to show you how great our hotel is. Best Regards, John O Case Manager IHGService
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Chose holiday inn west for location, security and level of service. Mothers recent home build was completed and the holiday inn offered a quiet relaxing retreat from the long days of the move in. Breakfast was excellent with great staff. The pool was relaxing and heated. The
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Response from DanielC16640, Guest Relations Manager at Holiday Inn Augusta West
Responded 14 Nov 2018
Hello Virginiavacationman, Thank you very much for choosing to stay at the Holiday Inn Augusta West. We appreciate the time you took providing us with your feedback. Your review will help us exceed our goals for bringing outstanding service. Sincerely, Daniel J. Colpaert
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Stayed here 1 night recently while on a business trip in the area. Service at the front desk is good. Rooms are well equipped and spacious. The hotel has all amenities you can expect from an HI Express. Breakfast is included and there is free WIFI. All together a nice hotel
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Response from DanielC16640, Guest Relations Manager at Holiday Inn Augusta West
Responded 14 Nov 2018
Dear AvdV80, We greatly appreciate you choosing to stay at the Holiday Inn Augusta West. Your feedback is very important to us, and we are extremely glad you had a pleasant stay with us. We will use your review to better our staff and services thank you for the feedback. Sincerely, Daniel J. Colpaert
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Not sure we didn't have a suite
0 votes
"We've had rooms on a couple different floors and both were very quiet"
"had a king Suite at the end of the hall and can see both ways out the window"
"Uber and Lyft both pick up from this hotel. There is a hotel shuttle, however, it is only used to take pilots to the airport."
"ask if sports teams staying and get a room away from them if you can"
"Nice room, filthy hallways"
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PRICE RANGE
US$102 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn augusta west hotel augustaaugusta holiday inn
LOCATION
United StatesGeorgiaAugusta
NUMBER OF ROOMS
126
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