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Hilton Garden Inn Augusta

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Hilton Garden Inn Augusta
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467 Reviews from our TripAdvisor Community

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Showing 467: English reviews
Saint Marys, GA
Reviewed 4 days ago NEWvia mobile

Stayed here in business. Staff very friendly. Was welcomed in by Deidra. She was very helpful and provided me with directions for my business appointment. Ate at the restaurant on site. Waitress was delightful and the food excellent. The beds are super comfortable. I actually got a great nights sleep!!! Would recommend.

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Helpful?
Thank Sputnik_10
LongBoat Key, United States
Reviewed 1 week ago

Good location and easy access to highway. Plenty of restuarants and shopping close by. Hotel is fairly new so it has the amenities your looking for. Nice hotel and good value for the money. Plenty of parking close by.

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Helpful?
Thank Tom G
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We very much value every guest that stays with us, takes the time to leave a review about their stay, and most importantly, we understand our guest work hard for their money and we want to ensure every guest feels every dollar spent was well worth it. Thank You,

Beaufort, South Carolina
Reviewed 1 week ago

Enjoyed a 2 night stay with m yr husband the hotel was nice and clean the staff was very professional definently will be staying again in the new future. The hotel was near the mall and 2 flee markets and downtown restaurants

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Helpful?
Thank Xavier M
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

One of the best things about our hotel is the location. Our housekeeping department especially appreciates every time a guest informs us our clean the hotel was. Thank for taking the time to leave a review and we look forward for your return trip to Augusta. Thank You,

Reviewed 1 week ago

The location is central to the city, just off of he interstate. Good security, but only 2 handi-cap spaces. Our room was clean, comfortable, and had a small refrigerator. For breakfast for $12.95 you can get a very nice breakfast. They also serve an evening meal in a small dining area, have a full open bar open until midnight. A...

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Helpful?
Thank Martha G
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We are very happy to read how you enjoyed your stay with us over the Holiday. Thank you for such a glowing detailed review of your experiences with us. We very much appreciate the review and I am sure so do other travelers. Thank you for choosing to stay at the Hilton Garden Inn Augusta.

Lexington, Kentucky
Reviewed 2 weeks ago

I tend to always stay out Washington Rd by I20. Its a good location and this hotel and staff are top notch. If you have an issue, give them a chance and they will correct it. Great location, room and staff. What more could you ask for?

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Helpful?
Thank Wejj
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

All we ask for is to give us a chance to prove where are a great place to stay and if you happen to have a bad experience please let us know because we will do everything possible to correct our mistakes. Thank You,

Mobile, Alabama
Reviewed 2 weeks ago

Rooms were clean and breakfast was awesome. HH members are very well taken care of. Internet was very slow, maybe due to using the complimentary one. Room service was quick and displayed great hospitality

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Helpful?
Thank 6latoyam
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We appreciate you choosing our hotel to stay while in Augusta. Thank you for taking the time to comment about your experiences at our hotel. Thank you,

Reviewed 2 weeks ago

Horrible stay. Areas in lobby and rooms dirty. Old worn furniture. Lampshades tears, bathtub chipped and rust. Garbage was in cans upon arrival. Did not honor request for a shower. Blankets had fuzz on them. Uncomfortable stay. Would not recommend this hotel.

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Helpful?
Thank H4257ZBdonnak
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We do apologize for the bad experiences you had while staying at our hotel. Good cleanliness and condition is just one of the expectations our guest have of us, and it is on our staff to meet those expectations. We will continue to improve therefore other guest do not have this same experience. Thank you for taking the time to...

Lugoff, South Carolina
Reviewed 3 weeks ago

Everything was great other than they had a revival going on in one of there ball rooms. It was loud and annoying because we wanted to relax. It was not till about 11pm when it got quiet. Ask if they will be having any parties and ask for a room away from it.

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Helpful?
Thank D8958OCjuliek
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We hate that one of our groups using our ballroom disturbed our guest. It is unacceptable and we will do better ensure guest not attending events do not have their stay negatively impacted. We do apologize for this and have put action plans in place to prevent such a re-occurrences. Thank You,

Charlotte, North Carolina
Reviewed 3 weeks ago

Great location. Convenient. The staff was phenomenal. Room was clean, spacious, quiet. The internet was horrible in the room but I find that is typically the case when staying on the fringes of Hilton hotels. (Not close to the central core). Be sure to take advantage of the restaurant and bar. Business Center was the most efficient I've seen in...

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Helpful?
Thank O5119TMgaryb
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Thank you for choosing to stay with us while in Augusta. Our staff will continue to work hard to ensure each guest has a phenomenal stay. I will do my part as General Manager and address the internet issues you experienced while staying with us. Every guest should be able to easily access the internet while connected to our network....

Tallahassee, Florida
Reviewed 4 weeks ago

This hotel is near many desirable attractions and conveniently located for both GA and SC. There are many food and coffee options nearby and it is easy to access I 20. The staff is friendly, the rooms clean and comfortable. Great TV options too.

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Helpful?
Thank DrFZ58
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Our location definitely brings value to our hotel. Close enough to highways, attractions, and restaurants, but not so close that your sleep is disturbed. Thank you taking the time to leave a review informing other travelers of your experiences with our hotel. Thank You,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Augusta's Newest Hilton Property!! We have 114 rooms & suites and are completely nonsmoking. Located 2 miles from the Augusta National Golf Course and 1 mile from the GA/SC border. We are located off of I/20 & Washington Road. ... more   less 

Additional Information about Hilton Garden Inn Augusta

Address: 1065 Stevens Creek Rd, Augusta, GA 30907-3203
Region: United States > Georgia > Augusta
Price Range: £91 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Augusta 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Hilton Garden Inn Augusta Ga Hotel Augusta
Hilton Augusta
Hotel Style:
#2 Family Hotel in Augusta
#2 Romantic Hotel in Augusta
#6 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Augusta staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Augusta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a corner room, upper level.”
 of 5 bubbles marthag795, 26 Nov 2016 | Read review
“We stayed on the 5th floor. Super quiet.”
 of 5 bubbles williamhV6669XG, 23 Jun 2016 | Read review
“Very good hotel, but for being a Hilton Property, they should offer free breakfast to their guests in the morning.”
 of 5 bubbles georgecD3508VR, 2 Jun 2016 | Read review
“great location”
 of 5 bubbles rena1215, 10 Apr 2016 | Read review
“Choose rooms that are in the middle of the hall.”
 of 5 bubbles ohrhilly, 7 Apr 2016 | Read review
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