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Doubletree by Hilton Augusta

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Doubletree by Hilton Augusta
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656 Reviews from our TripAdvisor Community

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Showing 645: English reviews
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Reviewed yesterday NEWvia mobile

2nd time staying here and love the atmosphere. Staff is always friendly, helpful and professional. Plenty of parking in the lot, rooms are always nice. I haven't had the opportunity to experience the food, however I'm sure it is great

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Helpful?
Thank MandM S
Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Thought the room was nice for a business stay. Staff was very helpful. Said I needed a refrigerator and they brought me one right away. Room was clean and fresh. Only odd item was that the bathroom sink did not line up well with the mirror making shaving more interesting. Breakfast was great. There was Starbucks in the restaurant. Ample...

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Helpful?
Thank Slingerrob
About Hotel's Favourite Review
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Singerrob, Thank you for your comments concerning your recent stay at our DoubleTree in Augusta, Georgia. I am glad to know that my staff was helpful and very friendly and that your room was clean and fresh. I will certainly look into your comment about the bathroom mirror. Thank you again for your patronage. We look forward to serving...

Reviewed 2 days ago NEW

Breakfast staff was warm and friendly. Breakfast items were varied, and food was hot and tasty. Hotel has plumbing problems, that need to be addressed, and it could also use updating--new paint, new carpeting. Bed was comfortable. Overall stay was average.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mayme N
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Mayme N, Thank you for taking the time to tell us of your recent experience at our DoubleTree. I'm glad to hear that you enjoyed our breakfast and that the staff was warm and friendly. I apologize for any plumbing issues you had. We are looking forward to a complete renovation this year and will be excited for your...

Morristown, Tennessee
Reviewed 3 days ago NEW

Great place to stay. Staff was great. Clean rooms. Great bed. Hottub was wonderful would definitely stay again and plan on going back during the summer. Check in was fast and pain free. Check out was easy

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank anastasiakF7045NF
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear anatasiakF7045NF, Thank you for your wonderful review of your stay at our DoubleTree. We are thrilled to hear that we lived up to our Southern Hospitality. We will look forward to you returning for another visit during the summer.

Reviewed 6 days ago NEW

We just checked in and this place needs a MAJOR upgrade. I feel like I am in motel 6 rather than doubletree. The bathroom is really old. I haven't checked the rest of the hotel yet but after we check out I will write another review. So far not a good experience at all.

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Helpful?
Thank Mike B
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Mike B. We are very sorry that you aren't enjoying your visit with our DoubleTree. Our hotel is an older style hotel. We are looking forward to a complete renovation this year. We do hope that the remainder of your visit is a pleasant one. Thank you for sharing your comments with us.

Wrightsville, GA
Reviewed 1 week ago

We stayed a total of 3 nights. Upon arrival, we were placed in a room that was not so big. Perfect for one person, but for a couple, and one studying for board exam, this was not the perfect fit. I left my husband to go to a meeting I had the next morning. When I come back, he, with...

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Helpful?
2Thank lmorris8882
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear lmorris8882, Thank you for your very nice review of your recent stay at our DoubleTree. I am very excited to hear my staff helped place you in a room that was better for your studying for your exam. We certainly hope you did well on your exam. It is great to hear that Tiera took good care of you...

Chapin, United States
Reviewed 1 week ago

The hotel was very nice, the rooms could be updated, but the restaurant service needs to be improved. I think the cost could have been better or offer more things if you have bad service, like a free night.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 52kurtg
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear 52kurtg, Thank you for taking the time to let us know of your recent experience at our DoubleTree. We are very happy that you like our hotel. We are very sorry that you didn't receive great service in our restaurant. Thank you for sharing that so that we can correct the service issues. We are also looking forward to...

Augusta, Georgia
Reviewed 1 week ago

We found semen and pubic hair in the whirlpool tub. The room was dark and dank with stained ceilings. The bed was extremely uncomfortable. I think the bed was original to the hotel and the mattress quality was a low. The pillows were flat. The food was sub par. We were woke up at 7:30 in the morning with employees...

Review collected in partnership with DoubleTree by Hilton
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1Thank 439giannad
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear 439giannad, Thank you for taking the time to tell us of your recent stay at our DoubleTree. I am very sorry that your experience wasn't a pleasant one and I'm shocked to hear of the condition of the whirlpool in your room. Please accept my apology that it wasn't cleaned properly and that you weren't pleased with the bed...

Martinez, Georgia
Reviewed 1 week ago

We were celebrating 38 years of marriage. Nothing seems to be out of place. We enjoyed every moment nd the front desk staff. Was so very helpful and friendly the atmosphere was just wonderful and I loved the no smoking

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lindawD9703TT
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear lindawD9703TT, Congratulations on 38 years of marriage. That is wonderful. We are very happy that you chose our DoubleTree to celebrate your special day. I am thrilled to hear that my staff was friendly and accommodating. We wish you many many more happy years together and we look forward to you returning for another visit.

Reviewed 1 week ago via mobile

This hotel in a world within a world. The hotel is off a major interstate but when you make that turn into the patking lot you are in a special place. I needed a quite weekend to restart my batteries. I was worn out between work,home and mind. This hotel regenerated me. The people were great ,the food was great...

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Helpful?
1Thank Patricia M
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Patricia M, WOW! Thank you so much for your wonderful review. We are so happy that you were able to get away and just relax. I am thrilled to hear that our staff helped make this a special weekend for you. We look forward to you returning soon for another visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Augusta is conveniently located near the Augusta Mall and Augusta National Golf Club. Stay at our modern property and enjoy complimentary shuttle service to and from the Augusta Regional Airport. Upon check-in receive a freshly baked chocolate chip cookie! ... more   less 

Additional Information about Doubletree by Hilton Augusta

Address: 2651 Perimeter Parkway, Augusta, GA 30909
Region: United States > Georgia > Augusta
Price Range: £94 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Augusta 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Doubletree By Hilton Augusta Hotel Augusta
Doubletree Augusta
Augusta Doubletree
Hotel Style:
#9 Family Hotel in Augusta
#19 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Augusta staff and other travellers.
2 questions
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Baltimore, Maryland
over a year ago

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Questions? Get answers from Doubletree by Hilton Augusta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure on internet as we are diamond members; Room 605 is very spacious”
 of 5 bubbles lmorris8882, 19 Feb 2017 | Read review
“They have bands on weekend, so make sure you request a room away from them playing.”
 of 5 bubbles williammwoodard, 17 Dec 2016 | Read review
“Don't stay here”
  • cut my finger open on this lifting the lid
 of 5 bubbles lfd1275, 7 Oct 2016 | Read review
“Entire hotel is nice not noisy”
 of 5 bubbles AntiqueAholic, 17 Sep 2016 | Read review
“Try to stay on the higher levels”
 of 5 bubbles Checkitout123, 10 Sep 2016 | Read review
5 of 5