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Holiday Inn Express Hotel & Suites Chicago-Algonquin

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90 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Chicago-Algonquin
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Showing 88: English reviews
Chicago, Illinois
Reviewed 17 July 2016 via mobile

Me and the hubby stayed here for one night. We are somewhat local, we were spending the day with friends and knew we couldn't drive 50 miles back to the city, and this hotel was closest to their home. The lobby and the great room were recently remolded and very pretty. The public restrooms on the first floor need a...

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Helpful?
Thank Patty S
HIEX-Hotel-Staff-alg, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

Thank you for the review. I do see you booked a standard room and on the day of check-in all we had available was a two queen room. Our property currently charges for a fridge/microwave cart to be placed in the room, but since you are an IHG Rewards Club member it was complimentary. In addition, we are nearly completed...

Grand Rapids, Michigan
Reviewed 6 May 2016

We only spent one night here but found it accessible, clean, quiet and well-located for our needs. Our experience with breakfast in most inexpensive hotels is to skip it but the bagels were good, the coffee tasty, the fruit fresh. The service was very good (Gloria the blonde was pleasant, professional and helpful) and the room overall was a great...

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Helpful?
Thank Paris-Cemeteries
HIEX-Hotel-Staff-alg, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

Taking the time to review us really matters...thanks! Great to hear Gloria was an asset to your stay. I know she will be happy to hear about it. Our girls in the breakfast area do put on a good breakfast. I'm glad you were able to partake. Cheers.

CHARLESTON
Reviewed 12 April 2016

Hotel was clean and comfortable. The staff was very friendly and helpful. They were able to get me even without a reservation which was great and appreciated. The only recommendation I have is to not get a room on the first floor. There was a group of kids that were in the lobby and through the halls that were a...

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Helpful?
Thank peeshCharleston_SC
HIEX-Hotel-Staff-alg, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

We love seeing 5 stars! Friendly and helpful is what we strive for everyday. Thanks again and my apologies for the loud kids. Our quieter floors are the second and third...be sure to ask for that on your next visit. Cheers.

Reviewed 28 March 2016

We stayed here only one night. It was a very welcoming place with clean rooms and pleasant staff. Did not use the pool. Enjoyed the complimentary breakfast. Liked having a Keurig coffeemaker in our room! The location is great for us, and we will be staying here again. The walls a bit thin, so we heard commotion from upstairs and...

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Helpful?
Thank Anne S
HIEX-Hotel-Staff-alg, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

We appreciate your kind words. The staff here works extra hard to be sure everyone's stay is a good one! The fact that you took the time to comment means a lot to us. We look forward to having you back.

United States
Reviewed 18 February 2016

Very clean, well kept hotel. Staff is super friendly. Breakfast kind of normal for hotel but still hot and available. Pool clean and towels readily available. Will stay here again until my daughter moves to Denver later this year.

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Helpful?
Thank Melissa P
Reviewed 26 October 2015

We used this hotel for our wedding block. After booking the hotel 6+ months in advance, the hotel was not ready for any of our guests by the guaranteed 3:00 check-in. Many guests were late to the wedding because of this. No discount rate was offered to the guests. No positive feedback from the guests who stayed at the hotel.

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Helpful?
Thank Carolyn S
HIEX-Hotel-Staff-alg, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

I am sorry to hear of her inconvenience with the hotel. The hotel was fully staffed, including the general manager. While our normal check-in time is 3pm, hotel was experiencing a huge departure of guests from the previous nights wedding. That is not the reviewers fault, nor an excuse...it did occur and the hotel owns that. The hotel staff was...

Toledo, Ohio
Reviewed 14 October 2015

Came to Algonquin to visit daughter and family living in Woodstock. Picked the Holiday Inn Express as it is a very convenient location on Randal Road near everything - shopping, restaurants, attractions. The hotel itself is very good staffed by people who are really concerned about you. Also have a very nice breakfast.

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Helpful?
Thank Timothy K
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

My staff works hard for the hotel's guests and I appreciate you noticing and spreading the word. We love our location too. Thank you again for your time! We'll see you back real soon.

Springfield, Illinois
Reviewed 14 October 2015

We have stayed here in the past and it is still just as clean and well kept for this stay as it was before. The property is well maintained and in a nice quiet area. Our room was very large and spacious. Breakfast was the standard Holiday Inn Express assortment and was very neat and clean. Beds/Bedding were comfortable. The...

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Helpful?
Thank CandiSpfld
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

We love to hear 'well maintained, neat, clean, convenient and comfortable'. Sharing this with the staff at our daily meeting is at the top of my list. I am glad your stay was satisfying and we look forward to having you back when your travels bring you back up towards Chicago. Thanks again.

chester
Reviewed 1 October 2015

We stayed for 10 Nights in late August 2015 near to relatives in Lake in the Hills. I am a Gold Elite member but no additional extras apart from points or a welcome pack was offered even with a 10 night stay. We has hoped for an upgrade to at least a room with a fridge particularly with a youngster....

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1Thank emma s
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

I appreciate you taking the time and providing us with a lengthy review. We love the feedback and work to be the best. I'm glad your overall stay was a positive one. If you ever need special housekeeping, just let us know. When one feels ill, the last thing you want are visitors. We'd be glad to accommodate. In addition,...

Chicago, Illinois
Reviewed 8 September 2015

This was my second stay at this hotel. Stayed over the labor day weekend. Hotel was booked full! Rooms are ok, a little small for suites and the prices at not cheap but the room is ok. Big bathroom, has fitness center, pool and small snack area. Good for a one or two not stay over. I was visiting a...

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Helpful?
Thank George A
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

Thanks for coming back! It was a busy holiday weekend here and we appreciate you being a part of it. We love the amenities we have too; including the many shopping and restaurant options. We hope to see you again soon.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express & Suites Chicago-Algonquin has re-launched with all new trademarks and amenities. As a recipient of InterContinental Hotels Group Renovation Award and J.D. Power and Associates Award for “Highest in Guest Satisfaction among midscale Hotel Chains” we are committed to excellence! You’ll find comfort and impeccable service at one of the most convenient locations in McHenry County. Contemporary furnishings and a friendly staff are eagerly awaiting your visit. Within walking distance are many great shops and restaurants including Colonial Café, Burnt Toast Restaurant, Buffalo Wild Wings, Algonquin Commons Shopping and more!The property features 86 rooms including Executive and Specialty Suites. Also featured is an indoor pool, whirlpool and fitness center. In the morning you’ll enjoy our complimentary hot breakfast full of hot and cold items making breakfast at Holiday Inn Express & Suites Algonquin the perfect way to start your day. Breakfast includes eggs, meat items, yogurt, fresh fruit and juices, made- to-order pancakes and our savory hot cinnamon rolls. For business or pleasure, we are the preferred place to stay when in McHenry County. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chicago-Algonquin

Address: 2595 Bunker Hill Dr, Algonquin, IL 60102-9742 (Formerly Holiday Inn Express Chicago Algonquin)
Region: United States > Illinois > Algonquin
Price Range: £70 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago-Algonquin 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago Algonquin Hotel Algonquin
Holiday Inn Algonquin
Algonquin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chicago-Algonquin staff and other travellers.
1 question
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Milwaukee, Wisconsin
6 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Chicago-Algonquin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on a higher floor for less noise, and maybe less dampness in the rooms”
MelissaR659, 20 Sep 2016 | Read review
“Not first floor”
peeshCharleston_SC, 12 Apr 2016 | Read review
“top floor away from elevator”
MelissaP1960, 18 Feb 2016 | Read review
“Ensure you have IHG Platinum Elite status!”
emmas608, 1 Oct 2015 | Read review
“Nice hotel for a short stay!”
georgea99, 8 Sep 2015 | Read review
5 of 5