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Our room was clean enough but the rest of the hotel is filthy. Hallway stank of stale cigarette smoke; our “non-smoking” room had been liberally sprayed with artificial air freshener to cover this up. Toilet bowl plunger was a useful addition to the bathroom. Bed...More
Response from 6Team, Brand Experience Team at Motel 6 Des Moines EastResponded 2 weeks ago
Merivale, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the odor concern you describe. Please know that the conditions you describe are atypical to Motel 6 standards for quality and...More
This place seems to have been recently remodeled, using the cheapest materials and the cheapest labor possible. There was a popping electrical short in the bathroom light switch. The toilet kept running all night long. The chairs in the room are missing feet so that...More
Response from 6Team, Guest Relations Manager at Motel 6 Des Moines EastResponded 26 February 2018
Tony, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the noise concerns you describe. We are sorry to hear that you did not enjoy our award-winning Phoenix room redesign featuring...More
On a recent cross-country trip from Oregon to Michigan and back (via California), we stayed at 15 different Motel 6 locations. Generally, they fall into one of two categories – “a decent stay for a decent price,” or “a sleep cheap and we know it.”...More
In the past I had given up on this motel chain but when the hand of sleep tugs at your eyelids, you take what you can get and quick.
The room had decent amount of space to allow for comfort.
I give this place a poor rating because of the strong smell coming from the A/C. I tried to abate the smell by removing and cleaning the filters to no avail. Front desk was friendly and helpful rooms were otherwise clean. I only give it...More
Response from 6Team, Brand Experience Team Member at Motel 6 Des Moines EastResponded 16 October 2017
Jimi, , Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was...More