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Hilton Garden Inn Ames

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#6 of 20 Hotels in Ames
Certificate of Excellence
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381 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Austin, Texas
Reviewed 4 days ago NEW

Right on US 30, only 5 minutes from ISU and West Ames. Great, friendly, and considerate staff. The facility is spotless. We prefer to meet our family for breakfast at one of Ames' wonderful cafes and coffee shops, but it is great to have the tasty and nutritious breakfast served here as a fallback. We've had it often and have...

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Helpful?
Thank 442clifft
HGIAmes, Public Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear 442clifft, Thank you for the wonderful review. We hope to keep improving to meet guest standards. We are excited to host you again in the future! Best regards, Kasia J.

Stillwater, Minnesota
Reviewed 5 days ago NEW

We were tired after traveling all day and it was so nice to sleep in a hotel that was clean, beds so comfortable with extra pillows and in a quiet area of town. Not super close to the downtown area or to Iowa State, but not that far of a drive either.

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Helpful?
Thank Marybeth R
Reviewed 6 days ago NEWvia mobile

Still a good hotel. However the rooms need an update. They are dark and gloomy unless you open shades and it's daytime. Televisions are not very big, maybe 36 inches. Plug ins are not convenient bedside. Yes there is one in the lamp, but if plug is not a standard size, it won't fit. Many devices have folding plugs or...

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Helpful?
Thank GolfingBearcat
Cedar Grove, Wisconsin
Reviewed 1 week ago

My family & I decided to get away for a few days at the last minute - I had stayed at this location before and it was wonderful stay. So I hopped online and booked a room for 2 nights. We arrived at the hotel and had a quick and very nice check-in; the young man was polite, offered an...

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Helpful?
Thank JanetCat73
HGIAmes, Public Relations Manager at Hilton Garden Inn Ames, responded to this review

First, we appreciate the service that our Military provides us and have the highest respect for all they do to keep us safe. Our GM worked with the National League of Families during the Vietnam War and was recognized with the American Legion Award. She also worked with the VA at another hotel employing veterans to assimilate back into the...

Reviewed 2 weeks ago

This is my second time at this hotel, and the standard is still high. I will not hessitate to come back. Pool area not new but in fine conditions. Breakfast is my favorite. Check-in and out is swiftly done with a smile

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Helpful?
Thank henrikskovt
Cedar Rapids, Iowa
Reviewed 2 weeks ago

Great staff and location! Well maintained and comfortable room! Have stayed here before and will continue to stay here. The only drawback this time was there was a "home" football game so had to prepay and price was higher than normal.

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Thank robinn508
Reviewed 2 weeks ago via mobile

Clean, comfortable rooms with plenty of space. Small fridge & coffee maker included in my room. Comfortable bed and quiet location made sleep in easy. Quick access to highway 30 made getting anywhere else quick and easy. Good breakfast saved time in the morning.

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Helpful?
Thank Todd P
Nevada, Iowa
Reviewed 3 weeks ago

I reserved a whirlpool room for my brother and his wife for his birthday. They were put in a room that wasn't supposed to be rented and they decided to only stay 1 out of the 2 nights that were reserved for this reason. The room was supposed to be marked OUT OF SERVICE because the whirlpool was out of...

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Helpful?
Thank Lola83ia
HGIAmes, Public Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear Lola83ia, Thank you for your review. We do apologize for the rough start of your brother's and his wife's stay with us. We are glad to hear that our service could make up for the faults in the room. We are also happy that you will choose to bring business to the Hilton in the future. Best regards, Kasia...

Mandan, North Dakota
Reviewed 4 weeks ago

We had great service, a nice, clean room - albeit a little dated. It was close to the University. The front desk person wished my son good luck as he was leaving for his veterinary school interview, which was very much appreciated!

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Helpful?
Thank G6742BIjohnl
HGIAmes, Public Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear G6742BIjohnl, Thank you for your review! We hope the interview for your son went well, and we hope that you continue to use our hotel for your ISU visits or any visits to Ames. Sincerely, Sheila J

Madison, United States
Reviewed 4 weeks ago

no complaints, clean, dependable responsive staff, and safe area in Ames Iowa... I don't know what else to write so I using these characters meet the minimum of 200 and until I reach 200 i will continue to write words

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Helpful?
Thank Bradley W
HGIAmes, Public Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear Bradley W., Thank you for your 5 bubble review! We don't have a minimum number of characters that we have to use for a response, so we could type thank you a hundred times!! (we won't) We look forward to your next stay with us. Best Regards, Sheila J.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Ames hotel is located in the heart of Iowa on Highway 30 west at the South Dakota exit and just five miles from Interstate 35. This Ames, Iowa hotel is three miles from Iowa State University, home of the ISU Cyclones, with Hilton Coliseum and Jack Trice Stadium less than ten minutes away. Notable among Ames, Iowa hotels, our flexible meeting rooms include an Executive Boardroom for up to 10 people and a Grand Ballroom seating up to 175 people. From the Garden Grille with the cooked-to-order breakfast to our 112 beautifully decorated guest rooms with complimentary WiFi, Hilton Garden Inn Ames is the perfect complement to any corporate or social event. ... more   less 

Additional Information about Hilton Garden Inn Ames

Address: 1325 Dickinson Ave, Ames, IA 50014-5568
Region: United States > Iowa > Ames
Price Range: £88 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ames 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Ames Hotel Ames
Hilton Garden Inn Ames Iowa
Hotel Style:
#4 Family Hotel in Ames
#8 Business Hotel in Ames
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ames staff and other travellers.
1 question
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Questions? Get answers from Hilton Garden Inn Ames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get room over or near pool!”
 of 5 bubbles Disneyadic, 22 Oct 2016 | Read review
“Look for a room away from highway and not across from HVAC plant.”
 of 5 bubbles MmeMarie, 7 Jul 2016 | Read review
“Stay at this hotel if you have a student at ISU, especially if they live in the Towers or on the West side.”
 of 5 bubbles 835karenc, 29 Apr 2015 | Read review
“They might say it caters for 5, but unfortunately they can't put a rollaway bed in a four person room due to it being a fire hazard. They gave us lots of extra pillows and blankets to make up a little bed on the floor.”
 of 5 bubbles hannahs804, 5 Jan 2015 | Read review
“If you want to use the gym or pool, ask for a room between 101 and 115.”
 of 5 bubbles 157geraldp, 21 Nov 2014 | Read review
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