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Art Palace & Spa

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126 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Brescia
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 August 2016

I've been there a few times when in Morocco on business, the hotel is very peculiar, starting from the reception, very small and dark. Rooms are huge, with a separated living room (and a bar on the corner) that includes a second toilet. Bed is comfortable and bathroom big with all necessary amenities. Furnitures might look a bit "trash" but... More 

Helpful?
Thank JamesPurple
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear Sir, Thank you for taking the time to note your stay in our hotel. We are delighted that all of our services you have complied. We hope to see you on a future stay. cordially More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 August 2016 via mobile

The hotel is located on a side road, on a street that doesn't seem very safe. The reception was very small and check in tool quite some time. Out of the 2 elevators only one was working and every time we would call it from the second floor it would go up to the top floor and then come back... More 

Helpful?
Thank Angad K
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear Sir, You kept mixed memories of your stay in my hotel, and you point out some shortcomings in the provision that was issued to you. I am sincerely sorry and please accept my apologies. I attach great importance to correct our mistakes. Your comments, sent to my team, are resolved to party and work that our service becomes impeccable.... More 

KolKata
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 August 2016 via mobile

Checked in to spend a night with the family - had requested for 2 adjacent non smoking rooms. After 10 mins we were taken to our room and informed that the other room would take another hour to prepare.... At 3.30 pm check in times are 2 pm .... The attitude and approach of the staff left a lot to... More 

Helpful?
Thank Vikarm3232
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear sir, You took the time to tell the inconvenience occurred during your hotel stay. I sincerely thank you and accept my sincere apology. We attach great importance to the quality of our services and our service. I have forwarded your comments to my team. I hope that despite these annoyances, we can continue to count you among our customers... More 

Pittsburgh, Pennsylvania
Level Contributor
98 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 24 July 2016

This is a decent hotel on a side street but not very conveniently located to central Casablanca. Each room has their own theme which was unique. We stayed there in transition as part of a vacation package. The first room - the terrace door would not close and when we informed the receptionist, she said it was ok to leave... More 

Helpful?
1 Thank Aref R
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear sir, You took the time to tell the inconvenience occurred during your hotel stay. I sincerely thank you and accept my sincere apology. We attach great importance to the quality of our services and our service. I have forwarded your comments to my team. If you agree to give me your phone number, let me get in touch with... More 

Johannesburg, South Africa
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 June 2016 via mobile

I arrived at the art palace and was surprised at the entrance which is in a small side street and almost feels like an alley. I silent one night here on business during Ramadan Staff - professional but not overly helpful. Checkin and check out - process was quick and I could pay with my South African credit card Wifi... More 

Helpful?
Thank SunnyWorldTraveller
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear Sir,        Thank you for staying in our hotel and for taking the time to give us your comment. Your comments help us to continue to improve. We take that into account and work in this direction. Soon at Art Palace Suites & Spa. Cordially More 

London, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 June 2016

I was in the Cleopatra room, which was really spacious, well decorated and plush. The staff were really helpful and friendly. They were really generous with the food at breakfast. I would stay here again.

Helpful?
Thank Minimo127
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear traveler,             I want to thank you for choosing our hotel and for your positive opinion on TripAdvisor. We are delighted that after Cleopatra you liked. We are delighted to read that you enjoyed our location and our service. Your comment has been made known to all staff. We always welcome our guests with much fun and hope to... More 

County Cork, Ireland
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 7 February 2016

I stayed at this hotel for 2 nights for leisure and I thoroughly enjoyed it. Casablanca as a city is frenetic and this hotel was a little Oasis tucked down a side street. They have secure supervised parking 30 metres from the hotel and from the car park the staff will take care of your luggage right the way to... More 

Helpful?
2 Thank Irishlass L
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear traveler, Thank you for choosing our hotel during your stay in Casablanca and for your positive opinion on Tripadvisor. We are delighted to read that you enjoyed our location and our service. Your comment has been made known to all staff. We hope you will not hesitate to renew your stay in our hotel. More 

Aberdeen, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 January 2016

Small hotel with good services available. Situated just off the city centre and commercial area. Staff were friendly and efficient and welcoming. Our room 'The Julius Ceaser'. Was very spacious and relaxing, clean with ample facilities. Perhaps there could have been a few more electrical sockets as the the only ones in the room were behind units. All in all... More 

Helpful?
Thank Anna M
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear traveler, Thank you for choosing our hotel and for your positive opinion on Tripadvisor. We are pleased that our suite "Julius Caesar" you liked. We are delighted to read that you enjoyed our location and our service. Your comment has been made known to all staff. We always welcome our guests with much fun and hope to see you... More 

Belgium
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 December 2015

We stayed here for 2 nights during a business trip. We had a beautiful spacious suite on 4th floor. It had a big living room with fireplace and tv (which both sadly didn't work). There were 2 bathrooms with both have a toilet, one bathr has bad and other one walk in shower. The bedroom had 2 comfortable beds and... More 

Helpful?
Thank JillyBelgium
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear Sir,        Thank you for staying in our hotel and for taking the time to give us your comment. Your comments help us to continue to improve. We take that into account and work in this direction. Soon at Art Palace Suites & Spa. cordially More 

Fort Mill, South Carolina
Level Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 29 October 2015 via mobile

If you are going to Casablanca on business, this is a great place to stay. It is a boutique hotel with individually themed guest rooms that are comfortable, clean, and well maintained. It is right in the middle of the city's main business district, close to the offices of many major companies. That said, if you are visiting as a... More 

Helpful?
1 Thank CLT-Homebase
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review

Dear Sir, You took the time to answer our survey to send your congratulations and thank you. I told my team encouragement for it to be aware that their daily efforts help to meet your expectations and to your satisfaction. Warm testimonials like yours are our best awards: a big thank you. See you soon at Art Palace Suites &... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Member of Chateaux & Hotels Collection, the Art Palace invites you to discover its 25 luxury themed suites combining design, elegance, originality and high technology. Located in the heart of the business & shopping district of the white capital, the Art Palace offers an unparalleled range of services for your comfort and well being with a tailored service experience to make you feel home . The suites feature designed furniture’s and equipments. ... more   less 

Additional Information about Art Palace & Spa

Address: 4 Rue du Soldat Benhamou | Boulevard d'Anfa, Casablanca 20500, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: £111 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Art Palace & Spa 5*
Number of rooms: 25
Reservation Options:
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Also Known As:
Art Palace And Spa
Art Palace Hotel Casablanca
Hotel Style:
#10 Business Hotel in Casablanca
#11 Spa Hotel in Casablanca
#18 Luxury Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Art Palace & Spa staff and other travellers.
2 questions
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Questions? Get answers from Art Palace & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“everything”
 of 5 bubbles 198suada, 14 Aug 2015 | Read review
“By all accounts they are all nice rooms - talk to the desk people when you book in - they are really helpful”
  • A beautiful private Arab Courtyard
 of 5 bubbles 14martinc, 30 Jun 2015 | Read review
“Room 202 - Cleopatra”
 of 5 bubbles 81iainc, 27 May 2015 | Read review
“All rooms are good I suppose.”
 of 5 bubbles SalimAltinoz, 15 May 2015 | Read review
“Ask for a quiet room as high up as possible. There is a joint club to the hotel, and it is pretty noisy.”
 of 5 bubbles 100leighs, 12 Nov 2014 | Read review
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