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Poor stay overall.
This hotel's management's unprofessionalism striked me, considering Sheraton Casablanca Hotel & Towers has the potential to be a top-quality hotel.
The rooms are large and have nice views of the city (we lived on the 9th floor), the building is quite grand,...More
4 Thank Ivan N
Response from houda k, On behalf of the General Manager at Sheraton Casablanca Hotel & TowersResponded 29 December 2017
Dear Ivan N,
Thank you for your choosing Sheraton Casablanca Hotel for your stay.
Your comments highlight some specific areas where, with more efficiency & proactive approach, this discomfort could have been minimized.
Our sincere apologies for this shortcoming of service. We completely appreciate your...More
Excellent location , close to Casa Port railway station, Medina and major attractions. The tram stop is behind the hotel with many restaurants and cafes. All are within walking distance . Our room was clean as per other Sheraton hotel we have stayed. The decor...More
The hotel is centrally located. We easily walked to the restaurant for lunch.
The room is big with huge writing table. It also has all the conveniences like hair dryer, iron, ironing board, coffee corner with kettle.
However I have taken away one star because...More
Typical Sheraton albeit could do with some upgrading in the rooms which were a bit tired. Public areas bright and well appointed. Japanese, Moroccan restaurants as well as buffet. Breakfast a bit disappointing. Plenty of choice but lousy coffee machines which half the time didn’t...More
2 Thank billobe1
Response from houda k, On Behalf of The General Manager at Sheraton Casablanca Hotel & TowersResponded 15 December 2017
Thank you for your review !
We well noted your constructive comments & have shared them with the teams to take necessary actions.
Thanks again to help us improving our services.
Located in the centre of Casablanca, this hotel features a traditional restaurant and a night club. It provides a gym, as well as a sauna, a Turkish steam bath and free Wi-Fi.
Guests staying at Sheraton Casablanca Hotel & Towers can enjoy the stylish rooms...More