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All reviewslarge tour groupssized bedsoccer gameearly arrivalspanish restaurantwifi works wellunited nationscentral hotelrooms are niceone night stayfirst morningbusiness triplarge bathroomthe ground floorbreakfast and dinnerthe wi finice breakfast
The reception staff were friendly and helpful. We received good information about how to get to tourist sites in the city and they even got change for us. The room was clean and comfortable with all the basic amenities, including a fridge. The breakfast room...More
Management response:Responded 2 days ago
We thank you for sharing your experience and we are glad to read that you have enjoyed your stay at our
we took note of what you have experienced with our service, and the same was communicated to the concern department.
I was so excited the service was great the food was so delicious, everyone was friendly !!! I really enjoyed staying there! Better than any other hotel .. cant wait to get back SOOOOON !!! Thank you KENZI BASMA ❤️❤️❤️❤️❤️More
Thank Souhaila a
Management response:Responded 4 days ago
We thank you for choosing KENZI BASMA for your recent stay. We are very touched by your great comments regarding the professionalism of the teams. Your satisfaction is the most beautiful of our rewards. We look forward to welcoming you again on your...More
Visited there due to a tour group - rooms very basic but fairly comfortable with newly renovated bathroom. Our room was quit noisy due to our sliding door not being able to close but overall pleasant experience.
Maintenance poor- glass bathroom door risk to break as hits floor to shut, room skirting board mouldy, single beds pushed together sloped to outer edge, hall light blink above door.
Security poor- no safe, no lock on balcony, had to renew key access every day....More
Thank Jen P
Management response:Responded 1 week ago
We sincerely thank you for taking the time to share with us your experience after your stay at Kenzi Basma. We regret to note that your experience did not meet your requirements. We will do our best to avoid this kind of inconvenience...More
I stayed here for one night as a pit stop. The hotel has the basic amenities one’s would need such as clean and spacious room. The air condition and the water pressure work great. The hotel is located near the town center with many shops...More
Management response:Responded 2 weeks ago
On behalf of the entire team of Kenzi Basma, and myself, we would like to thank you for taking your precious time to share your experience with us. We are delighted to see that it has lived up to your expectations. We also...More