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Hotel Kenzi Basma

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Traveller (125)
Room & Suite (33)
Dining (8)
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Overview
  • Excellent29%
  • Very good35%
  • Average25%
  • Poor6%
  • Terrible5%
Travellers talk about
“sized bed”(4 reviews)
“soccer game”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (338)
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147 results
Traveller rating
28
46
48
12
13
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LanguageEnglish
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28
46
48
12
13
Show reviews that mention
All reviewslarge tour groupssized bedsoccer gameearly arrivalspanish restaurantwifi works wellunited nationscentral hotelrooms are niceone night stayfirst morningbusiness triplarge bathroomthe ground floorbreakfast and dinnerthe wi finice breakfast
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1 - 5 of 147 reviews
Reviewed 3 days ago

The reception staff were friendly and helpful. We received good information about how to get to tourist sites in the city and they even got change for us. The room was clean and comfortable with all the basic amenities, including a fridge. The breakfast room...More

Thank rlberg02
Management response:Responded 2 days ago

Dear Guest, We thank you for sharing your experience and we are glad to read that you have enjoyed your stay at our hotel, we took note of what you have experienced with our service, and the same was communicated to the concern department. we...More

Reviewed 5 days ago via mobile

I was so excited the service was great the food was so delicious, everyone was friendly !!! I really enjoyed staying there! Better than any other hotel .. cant wait to get back SOOOOON !!! Thank you KENZI BASMA ❤️❤️❤️❤️❤️More

Thank Souhaila a
Management response:Responded 4 days ago

Dear Guest, We thank you for choosing KENZI BASMA for your recent stay. We are very touched by your great comments regarding the professionalism of the teams. Your satisfaction is the most beautiful of our rewards. We look forward to welcoming you again on your...More

Reviewed 6 days ago

Visited there due to a tour group - rooms very basic but fairly comfortable with newly renovated bathroom. Our room was quit noisy due to our sliding door not being able to close but overall pleasant experience.

Thank sashafullerton
Reviewed 2 weeks ago via mobile

Maintenance poor- glass bathroom door risk to break as hits floor to shut, room skirting board mouldy, single beds pushed together sloped to outer edge, hall light blink above door. Security poor- no safe, no lock on balcony, had to renew key access every day....More

Thank Jen P
Management response:Responded 1 week ago

Dear Guest, We sincerely thank you for taking the time to share with us your experience after your stay at Kenzi Basma. We regret to note that your experience did not meet your requirements. We will do our best to avoid this kind of inconvenience...More

Reviewed 2 weeks ago via mobile

I stayed here for one night as a pit stop. The hotel has the basic amenities one’s would need such as clean and spacious room. The air condition and the water pressure work great. The hotel is located near the town center with many shops...More

Thank PrinsPassport
Management response:Responded 2 weeks ago

Dear Guest, On behalf of the entire team of Kenzi Basma, and myself, we would like to thank you for taking your precious time to share your experience with us. We are delighted to see that it has lived up to your expectations. We also...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$54 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Casablanca
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$54 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Casablanca
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (125)
Room & Suite (33)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
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Huntyr
29 December 2016|
AnswerShow all 4 answers
Response from Suria_Nataadmadja | Reviewed this property |
Try to call them? Email them? Maybe better results?
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Room Tips
"We have corner rooms which to me were very special because you can see both sides of the building on when you..."
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"good location modern hotel and clean"
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"Ask to speak to the hotel manager if you have any questions; no other staff have the ability to answer any..."
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"ask for rooms in the 7th floor, 702"
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