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Kenzi Basma

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Kenzi Basma
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127 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Reviewed 2 weeks ago via mobile

I stayed here with my family (brother and mother) for two nights while we were in Casablanca on the tail-end of our trip to Morocco. We had one double room and one single room. The lady at the reception seemed somewhat inexperienced, taking a while to find our booking as well as initially giving us keys to incorrect rooms (if...

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Helpful?
Thank Diego S
KenziHotels, E-commerce Manager at Kenzi Basma, responded to this review

Dear Diego S, First of all , we wish you a happy new year ! Thank you for taking the time to give us your feedback about your last stay at Kenzi Basma. We owe you our deepest apologies for the dissatisfaction caused durign your stay , and for the difficulties you have encountered . We took note of all...

Abu Dhabi, United Arab Emirates
Reviewed 2 weeks ago via mobile

My friend and I stayed two times while transitioning to and from locations. The hotel has some very good possibilities, it is centrally located near the square. The bazaar is a couple of blocks down the street. The hotel's rooms are clean. They have very comfortable bedding. The bathroom has a wonderful large shower. Some of the areas that need...

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Helpful?
Thank Kat F
KenziHotels, Manager e-commerce at Kenzi Basma, responded to this review

Dear Kate F, Thank you very much for your feedback regarding your stay . We were delighted to read that you enjoyed your stay, especially our great rooms and bathroom ! Please rest assured we have taken good notes of your comments We hope that you give us the opportunity to welcome you during your next stay In the pleasure...

Los Angeles
Reviewed 2 weeks ago

When we arrived at this hotel the power had just gone off. So we were asked to sit in the lobby until it came back on which was about 30 minutes or so. Once the power came back on instead of the front desk checking us in (2 people) they immediately helped a group of 10 people check in who...

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Helpful?
Thank SuchAnIslandGirl
KenziHotels, Manager e-commerce at Kenzi Basma, responded to this review

Dear Guest, Thank you for having taken time to tell us your remarks regarding your recent stay with us. We were delighted to read that you enjoyed your stay, especially our great rooms We have well noticed your comments concerning the reception and the room service Please rest assured we are taking measures to address this situation. Thank you again...

Eilat, Israel
Reviewed 3 weeks ago

we spent one night in this hotel . clean and a nice smell all over. the bed was very good and comfortable . the bed sheets from a very good material, good service and nice dinner . We had a bad smell at the toilet and we asked at the reception ' somebody come and fix it in a minute.Recommended

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Helpful?
Thank Marlena G
KenziHotels, e-commerce manager at Kenzi Basma, responded to this review

Dear Marlena G, Thank you very much for your feedback regarding your stay. I am very happy to learn that you enjoyed your stay at Kenzi Basma Hotel I sincerely apologize for the bad smell . I hope I will have the pleasure to welcoming you back soon. Sincerely, Yassine EL BELGHITI

Jakarta, Indonesia
Reviewed 4 weeks ago via mobile

We're staying here overnight arranged by Hamza from Trip.me travel agent. Quite a clean hotel, clean room and bathroom, comfortable bed in a room with balcony. Breakfast is included and it's located at the 1st floor. Nice breakfast too. Walking distance to to the medina and local attractions.

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Helpful?
Thank Suria_Nataadmadja
KenziHotels, E-commerce Manager at Kenzi Basma, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. We are thrilled to know you had an enjoyable stay with us. Looking forward to welcome you back soon. Kindest regards, Yassine EL BELGHITI E-commerce Manager

London, United Kingdom
Reviewed 4 weeks ago

A very modern and clean hotel in a very central and vibrant area of Casablanca. I chose a standard sized room which offered me a very nice sized bed, a large shower and satellite television (with English speaking channels). The hotel staff were extremely nice, with a very welcoming demeanor and good English language skills. They immediately provided me with...

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Helpful?
Thank AndrewGyamfi
KenziHotels, E-commerce Manager at Kenzi Basma, responded to this review

Dear AndrewGyamfi, Following your stay at our hotel, you were kind enough to give us a feedback of your feelings about your recent stay for which we would first like to thank you. Your comments are extremely important as they help us improve our services. My staff and I have taken note of your highly positive comments, they are our...

Iasi, Romania
Reviewed 4 December 2016

Very friendly and helpful staff, clean and spacious rooms that had pretty much everything we needed. The hotel is placed in a good location close to their main square. Wi-fi didn't work that well in our room but the overall experience was positive.

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Helpful?
1Thank Andrei A
KenziHotels, E-commerce Manager at Kenzi Basma, responded to this review

Dear Andrei A, Thank you very much for having taken the time to judge our hotel ! We are thrilled to know you had an enjoyable stay with us. Looking forward to welcome you back soon. Kindest regards, Yassine EL BELGHITI E-commerce Manager

Italy
Reviewed 24 November 2016

A modern style, high-end hotel close to Casablanca downtown. Standard room is comfortable, clean and with king-sized bed, even though with not so large space for laptop. Restaurant is nice, snack bar is very good, breakfast is gorgeous. I've been already here and I'll back next time.

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Helpful?
1Thank ViatorErrantis
KenziHotels, E-commerce Manager at Kenzi Basma, responded to this review

Dear Guest, Thank you very much for having taken the time to judge our hotel ! We are very happy to read that you enjoyed your stay at Kenzi Basma and we thank for all the flattering words you used to describe our room and resaurant. We look forward to welcome you again in our hotel. Yassine EL BELGHITI E-commerce...

Knysna, South Africa
Reviewed 19 November 2016

A modern, mid- to up-market hotel, situated in central Casablanca. Very comfortable and super clean with king-sized bed, exceptionally large bathroom, plenty of writing/computer space, free wi-fi and good 2-pin power points. We arrived early and thought we had booked an early check-in but that turned out to be incorrect. No matter - we went for an early walk around...

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Helpful?
1Thank Chris G
KenziHotels, E-commerce Manager at Kenzi Basma, responded to this review

Dear Chris G, Thanks for taking the time to feedback on Kenzi Basma, I have enjoyed reading your well thought out review. Great to hear you found our hotel comfortable and super clean, the very least you’d expect from any hotel is a comfy bed and a good night’s sleep; We hope to welcome you back soon, and if it’s...

Givatayim, Tel Aviv, Israel
Reviewed 5 November 2016

This hotel is misleading When you come to see a gray building with old-fashioned but Once entering the lobby, you realize that it is something completely different Rooms are decorated at the height of elegance and modernity and give you an answer to everything you need in a big city Wi-Fi works well in the rooms and all the equipment...

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Helpful?
1Thank Yaron H
KenziHotels, E-commerce Manager at Kenzi Basma, responded to this review

Dear Guest, Thank you very much for sharing your review following your stay at Kenzi Basma. It has been a pleasure to read that you have overall had such wonderful experience while staying among us, and your kind words on our rooms are very much appreciated. We do however, hope to have the pleasure of welcoming you back soon at...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
THE HOTEL KENZI BASMA downtown location is right in the pulsating heart of Casablanca - a prime setting, nestling between the amazing Art Deco Quarter's architecture and the economic capital's cosmopolitan business district, an international financial hub, just ideally situated for whatever purpose in the metropolis. ... more   less 

Additional Information about Kenzi Basma

Address: Avenue Moulay Hassan 1er, Casablanca 22000, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: £54 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kenzi Basma 4*
Number of rooms: 113
Reservation Options:
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Also Known As:
Kenzi Basma Hotel Casablanca
Kenzi Basma Casablanca
Hotel Style:
#12 Luxury Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Kenzi Basma staff and other travellers.
5 questions
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Questions? Get answers from Kenzi Basma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms who faces the street are noisy”
 of 5 bubbles 196marlenag, 21 Dec 2016 | Read review
“poor service”
 of 5 bubbles zy2, 25 Oct 2016 | Read review
“Ask for a room with a balcony”
 of 5 bubbles StamH, 21 Oct 2016 | Read review
“If you want an absolutely quit room, ask for any room with 06 [ie 206, 306, 406]”
 of 5 bubbles SErotica, 4 Oct 2016 | Read review
“try to get an upgrade or reserve the suite if you can afford it.”
 of 5 bubbles AhmedH280, 3 Aug 2016 | Read review
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