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Grand Hotel

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16 Reviews from our TripAdvisor Community

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Showing 8: English reviews
Reviewed 2 November 2016 via mobile

We made the booking quite last minute as we arrived pass midnight and just wanted to sleep for the night before moving to another riad in the medina. Room was cleaner than expected. Bigger that expected (4people but 5 beds) and basic. Hotel outlook and deco reminded me of the 80s.

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Helpful?
Thank Nad G
Raïssa B, Gérant at Grand Hotel, responded to this review

Dear Customer, Thank you very much for your kind comments. I am truly delighted that you enjoyed your stay with us. Thank you once again, on behalf of all of us, for your kindness and we look forward to welcoming you again soon. Cordially, Aïda Bencheqroun Managing director Grand Hôtel

Reviewed 17 August 2016

The room we stayed in wasn't clean. Some roach bugs in the bathroom and the tv and air conditioner didn't work. This was the second room we had. The location is not that great at all. Saw many working girls and drunks right across the street. I wouldn't stay here again.

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1Thank Krissy C
Raïssa B, Propriétaire at Grand Hotel, responded to this review

We are so sorry to hear your dissatisfaction with the cleanliness of the rooms. All rooms are cleaned every morning. 2 cleaning ladies per floor who are responsible for cleaning the rooms and bathrooms of each room. All air conditioners are checked once a month. The plasma TVs of all rooms are checked by our electrician every morning. We think...

The Hague, The Netherlands
Reviewed 19 May 2016 via mobile

This hotel has known better times. Now it is thread bare. But it is clean and the rooms are spacious. No credit cards accepted. Only cash in Dirham against a disadvantageous rate, making your stay more costly than anticipated. You will not receive a bill. Vague costs like unspecified taxes will increase the price when checking out. There are no...

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2Thank rogalex10
Raïssa B, Gérant at Grand Hotel, responded to this review

Thank you very much for your comments which are very important to us. I am truly delighted that you enjoyed our spacious and clean rooms. We are really sorry for the inconvinience caused by the bar. We make every effort to isolate the walls of the Bars. For the bill, it is quite a matter of your right to claim...

Katsina State, Nigeria
Reviewed 26 March 2016

Myself and my colleague stayed in this hotel for two days while at Fes to attend an International Conference.We had no complain about the hotel as our room used to be clean with toilet inside.The room is upstairs which gave us a good view of the surroundings. In general Morocco is a very nice country with a temperate climate devoid...

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Helpful?
Thank Iguda
Raïssa B, Gérant at Grand Hotel, responded to this review

Thank you very much for your kind comments. It was a real pleasure to welcome you to our establishment and I am truly delighted that you enjoyed our spacious rooms and the view of the city. We look forward to welcoming you again soon to take the time to explore the city and get to know its inhabitants. Thank you...

Bonn, Germany
Reviewed 2 January 2015 via mobile

only plus: free garage but that it is not wirth paying 400DH for a single/550DH for a double room. no hot shower really rude receptionist at night!!! no payment with card although sign said so totally outdated design (60ies or 70ies?), could be funny if all other things are fine

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2Thank bikeadventure
Torquay, United Kingdom
Reviewed 26 October 2014

Well! When we were initally shown our room it seemed basic but clean. However when we lifted the toilet seat we were met by a nasty surprise, shall we just say that the room had not been cleaned properly!!!! We complained to the chap who had shown us to the room, who at first was reluctant to come and see...

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1Thank claire h
Newcastle upon Tyne, United Kingdom
Reviewed 3 October 2009

To start on a positive note, great location in the centre of Ville Nouvelle. Room are small with high ceilings at the end of the darkest corridor known to man. Rooms locks are suspiciously loose set in a door that looked like it had been kicked in a few times. The ensuite is there, in the corner of the room....

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5Thank HtDMtD
Scotland
Reviewed 7 July 2009

Although this initially appears like a good hotel - good location (walkable from the bus station), decent sized rooms, clean bathroom etc - beware if you are staying on a Friday night as a very loud disco starts around midnight and goes on until about 4-5am. (Don't know if this is the case for the rest of the weekend /...

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2Thank DSTScotland

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Grand Hotel

Address: Bd Chefchaouni, Fes 30000, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Price Range: £21 - £36 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel 3*
Number of rooms: 50
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Questions & Answers

Questions? Get answers from Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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