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Palais Faraj Suites & Spa

Traveller (764)
Room & Suite (335)
Dining (76)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Boutique luxury is taken to the next level on the doorstep of Fez’s Medina, where unparalleled comfort meets exquisite artistic flair and rich Moroccan tradition at Palais Faraj Suites & Spa.Explosions of colour and examples of ornate intricacy infuse the design-inspired interiors of this luxury boutique hotel. Each of the suites is a haven of meticulously mastered style, immersed in beauty and adorned with exquisite features. Elaborately carved wooden pieces and comfort-steeped designer furnishings mingle with vibrant tiling, sculpted ceilings.
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Property amenities
Pool
Free Parking
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Great View
Luxury
HOTEL CLASS
840Reviews
1,168Photos
14Q+A
79Room tips
Traveller rating
  • 708
  • 93
  • 24
  • 7
  • 8
Time of year
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Popular mentions
As i mention that their Restaurant is fabulous and gave them 5 stars, i come back to their services to give them 1 star because they are not honest and fair with their guests! They are professionnal in Hotel service, restaurant and no more! I booked in this hotel and they
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Morocco is a country with massive tourism and Fes is of the top city. Palais Faraj, we selected after reviews but it’s a share disappointment - elevator was not working and they made us climb 3 floors multiple times a day with young kids. The internet was almost not there and
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Response from palaisfaraj, Directeur général at Palais Faraj Suites & Spa
Responded 1 week ago
Madam, Sir, if I understand well, your stayed at Palais Faraj in July 2018. I have been appointed in September 2018, so I cannot comment about what happened before. But I may inform that since then, I engaged a chef and together with my team we work hard to satisfy all expectatations. By the way, I thank all guests who recognized and wrote so many positive comments. Albrecht, general manager of Palais Faraj
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This Hotel is amazing! The Moroccan details are stunning! My wife was off taking a million photo's when I got the bad news.."unfortunately there was incident in your room so we cannot accommodate your stay"...my jaw dropped with disappointment. The sales manager went to bat
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Response from palaisfaraj, Directeur général at Palais Faraj Suites & Spa
Responded 1 week ago
Dear Scott, thanks a lot for your warmhearted words, yes we indeed were in trouble, but thanks to the owner M Driss Faceh, who gave you his personnal suite, we could take great care of you – you deserved it ! We all hope to welcome you again one fine day ! With best regards, Albrecht, general manager of Palais Faraj
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This is a really great hotel. It is a beautiful property, with excellent restaurants, one of which has a terrace overlooking the medina. Enjoy a snack or afternoon tea looking at an amazing view - and you can have your breakfast here, too. We had a small room that was well
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Response from palaisfaraj, Directeur général at Palais Faraj Suites & Spa
Responded 1 week ago
Dear XXNYC, thank so much for this complete review, entirely positive. All the team feels rewarded by such a comment !! With warm regards from all of us, Albrecht, gm of Palais Faraj
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+2
Had a wondeful stay at Palais Faraj, a large and well kept place with spacious and labyrinthic rooms that matched the Orient look and feel. Nisrine, Mehdi and all the staff at the front desk were very friendly. All in all a very pleasant refuge of clean and quiet in the very
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorPalais Faraj Suites & Spa
The Hammam Suite at the Palais Faraj Suites & Spa
Professional photo exclusively commissioned by TripAdvisorPalais Faraj Suites & Spa
The Ambassador Suite at the Palais Faraj Suites & Spa
Our room
Professional photo exclusively commissioned by TripAdvisorPalais Faraj Suites & Spa
The Vizir Suite at the Palais Faraj Suites & Spa
Professional photo exclusively commissioned by TripAdvisorPalais Faraj Suites & Spa
The Hammam Suite at the Palais Faraj Suites & Spa
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12345667
Hello, We are located at the entrance of the Medina, so the hotel is accessible by car. One of Medina gates is right in front of hotel entrance. the blue gate is at 15mn walk.
0 votes
The rooms are perfectly fine and I would have no hesitation in staying in the standard rooms. To be honest they are better than some suites I have seen in other establishments. The area is quiet, the views to die for and the dining experience exemplary. Highly recommended whichever room/suite you stay in
1 vote
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Did not have to use it in September, but sure they have it.
0 votes
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Hello, all our rooms and suites have AC; some of them work better than others. You can specify during the reservation that your parents are very sensitive to heat so we will take it in consideration and give you the rooms with the more efficient AC system.
1 vote
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Dear Madame, Your message arrived at night time and it seems that you have booked your suite in booking.c We will enter in contact with you for the excursions. We are not allowed to give links or Email adress here. Best regards Rachid Kindest regards, Rachid El Amrani director of sales
0 votes
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123
"Room 5 was quiet - 15 was not."
"Our room faced into the courtyard,which most do and it was lovely."
"Room 23 was lovely"
"Room near pool"
"The junior suite was quite comfortable."
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12345616
PRICE RANGE
US$192 - US$1,665 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoFes-Boulemane RegionFes
NUMBER OF ROOMS
25
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