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Imperial Plaza Hotel

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Imperial Plaza Hotel
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332 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Reviewed 1 week ago via mobile

The staff were very helpful like normal. I arrived and hotel was having a internet wifi glitch. As I need the Internet as a must 24/7 due to my business it made my stay very uncomfortable during the stay. The internet did I prove toward the end of the trip but I ended up spending my spare time in my...

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Helpful?
Thank Mano786
Reviewed 3 weeks ago via mobile

After a quick and easy check in by the multi-lingual (English, French, Arabic) reception staff we took the lift from reception to our second floor room (214). A good size room , clean & bright, nice thick black out blinds covering the sliding doors out onto the small balcony area, facing the road, good size 4 piece bathroom (issues with...

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Thank Thebates22
Reviewed 11 January 2017

We were 4 friends, coming to Marrakech for the first time, we chose this hotel because it is not far from the city center and also the Medina, we really liked this place, the staff very welcoming and helpful, the rooms are Very quiet and clean, we really had an unforgettable 6 day stay.

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Helpful?
Thank Abdel B
Holel Imperial P, Responsable e-commerce at Imperial Plaza Hotel, responded to this review

Thank you very much for your stay and your nice comment, we hope that you have enjoyed your journey in Marrakech,best wishes.

Reviewed 9 January 2017

very nice place and every kindness people, i like really theis hotel,the staff was helpful , i appreciate a lot the terrace , in the morning, the view of the Atlas mountains was amazing,,nthe hotel isn't so fazr from the old Medina ,you can just walk to the center of the new area

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Thank Abdou A
Holel Imperial P, Responsable e-commerce at Imperial Plaza Hotel, responded to this review

All the staff of Hotel imperial plaza thanks you for your stay and your wonderful comment, we hope see you soon.

Reviewed 11 December 2016 via mobile

We went there for a weekend. Definitely not a 4 star hotel, id say 3, buuuut you get what you pay for. Reception werent quick but it's ok :p the room was decent... the price was arround $66 per night for a triple room. One shouldn't care aboit the placement or whatever, cause thats marrakech u get wasted and u...

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Helpful?
Thank Sam A
Holel Imperial P, Responsable commercial at Imperial Plaza Hotel, responded to this review

Thank you very much for your review , we will be glad to see you next time.

Reviewed 14 November 2016 via mobile

Was welcomed by a very lovely woman named Nadia, she was always smiling even after working so hard. She greeted us well and my baby (Yahya) also loved her throughout our stay. We dinner at the restaurant one f the nights, was not worth it. The best thing about it was the dessert! Other than that it was bland. The...

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Helpful?
Thank tabassumbb
Holel Imperial P, Responsable E-Commerce at Imperial Plaza Hotel, responded to this review

We are so glad that you appreciate your stay in Hotel Imperial plaza,it will be a pleasure for us to see you here again. The problem of wi-fi has been already fixed , it work so good now in the all levels .

Reviewed 11 November 2016 via mobile

We stayed in this hotel for a week. Lovely rooftop pool and cleaners did a good job. Breakfast staff were nice also (shame about the food). However that is the only positive to this hotel. Every night between midnight and 4am there was a loud party for local men with screeching live music. In our room the music was loud...

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1Thank Victoria W
Holel Imperial P, Responsable E-Commerce at Imperial Plaza Hotel, responded to this review

Thank you so much for your time and your review,we are so sorry that your journey was here in the same time where was passing by the hotel a big group every night,all those groups leave early in the morning,some time the guids pass by the rooms to knock on doors to wake up there clients even we ask him...

Reviewed 21 October 2016 via mobile

We booked this hotel through southall travel,we was told how brilliant and lovely it was but when we arrived it all began there... Firstly,it was soo dark and gloomy inside hardly any lights on,there was nobody to be seen apart from 2 staff members... Secondly,the lifts were horrible and shakey felt as if there were going to break down.. Thirdly,...

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Helpful?
Thank Hajra A
Holel Imperial P, Responsable E-Commerce at Imperial Plaza Hotel, responded to this review

First of all thank you very much for your time and your review,and we are so sorry that you came here in a bad time where you feel that your journey was not so fantastic as we wish all,we know that in a big hotel not all the guests are happy , but we like to inform you that the...

Birmingham, United Kingdom
Reviewed 28 September 2016 via mobile

We stayed as a group of 11 people 6 adults 5 kids it was a really nice hotel and good location within walking distance of many restaurants. And the no 1 bus stop is opposite allowing you travel to the markets for 4DH approx 40p each way. The hotel did have staff who couldn't speak English this did cause issues...

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Thank HaychTee
Holel Imperial P, Responsable E-Commerce at Imperial Plaza Hotel, responded to this review

We are so glad that you have enjoyed and appreciated your stay at Hotel imperial plaza, we hope to see you again here, and we like to inform you that we have solved the problem of the loud music,now the bar closed before midnight everyday

Reviewed 21 September 2016 via mobile

Fantastic stay in the great hotel that should defo be a minimum 4 stars. The rooms are big and spacious and the staff is extremely polite and helpful. Roof top pool makes it even more specks highly recommended

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Thank Mano786
Holel Imperial P, Responsable E-Commerce at Imperial Plaza Hotel, responded to this review

we are so glad that you have enjoyed and appreciated your stay at Hotel imperial plaza, we hope to see you again here,I would like to inform you that the hotel has recently experienced a lot of improvement and maintenance concerning all utilities, and especially in terms of rooms, services, swimming pool and elevators.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Imperial Plaza Hotel is an exquisite hotel, centrally located with rooms opening to views either of the Marrakech city with the backdrop of Atlas Mountain or of the lush green hotel courtyard. A fully serviced hotel with facilities for both business and leisure travelers with its location making it an ideal hotel to discover the rich culture and tradition of Morocco. ... more   less 

Additional Information about Imperial Plaza Hotel

Address: Avenue Abdelkrim Khettabi | Semlalia Street, Marrakech 40000, Morocco (Formerly Swiss International Imperial Plaza)
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: £27 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Plaza Hotel 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Imperial Plaza Marrakech
Hotel Style:
#205 Spa Hotel in Marrakech
#234 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Plaza Hotel staff and other travellers.
1 question
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Barrow-in-Furness, United Kingdom

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Questions? Get answers from Imperial Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bring your own kettle”
 of 5 bubbles ali_mcfc, 28 Jul 2016 | Read review
“We stayed in room 312 good views from th balcony”
 of 5 bubbles Peterhoody, 11 Nov 2015 | Read review
“Air con sounds like a truck”
 of 5 bubbles reecebadge76, 21 Jul 2015 | Read review
“No advice, sorry, much of a muchness”
 of 5 bubbles sophb8, 1 Jul 2015 | Read review
“No tips I'm afraid except to avoid”
 of 5 bubbles HIPPYCHICKEngland, 14 May 2015 | Read review
5 of 5