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Palm Plaza Marrakech Hotel & Spa

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Traveller (327)
Room & Suite (174)
Dining (91)
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Overview
  • Excellent41%
  • Very good24%
  • Average16%
  • Poor10%
  • Terrible9%
Travellers talk about
“pr manager”(5 reviews)
“reception staff”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (713)
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214 results
Traveller rating
76
59
41
15
23
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LanguageEnglish
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76
59
41
15
23
Show reviews that mention
All reviewspr managerreception staffrecommend this hotelfree shuttlegreat poolnice bathroomshuttle servicepool baramazing hotelhalf boardpool viewkids clubgreat holidayatlas mountainsjemaa elconferencesara
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1 - 5 of 214 reviews
Reviewed yesterday

A great hotel that offers a luxury stay. We went there in may and there was not a lot of guests then. That made us feel like staying in our own palace with a lot of servants doing their best to make us feel well...More

Thank roarr811
Response from Guest_Relations_Palm, Guest Relations Manager at Palm Plaza Marrakech Hotel & SpaResponded today

Dear Roar, It is a real pleasure to read that you felt so well received at Palm Plaza Hotel & Spa ! Our Chef offers a large range of food (Asian, local Moroccan, international, snack, etc) through the different restaurants to fit everybody's expectations. He...More

Reviewed 3 days ago via mobile

Beautiful reception area and pool, but unfortunately rooms let down. I booked with booking.com and asked for special requirements of walk in shower as I had my autistic daughter with me, when I arrived room was basic, stains on carpet, broken tiles in bathroom, chips...More

Thank Joanne H
Reviewed 3 weeks ago via mobile

Visited this Hotel couple weeks ago, staff were very friendly and welcoming. Hotel has a lot to offer for guest and children's, defiantly will recommend anyone traveling with children also only 8/10 mins drive from the Square....More

Thank Amin R
Response from SalmaRD, Communication & Marketing Manager at Palm Plaza Marrakech Hotel & SpaResponded 3 weeks ago

Dear Amin, Thank you so much for your review. I am glad that you enjoyed your stay at Palm Plaza Hotel & Spa and its Kids Club which is very appreciated by children and parents. I hope that we will have the opportunity to host...More

Reviewed 3 weeks ago via mobile

Great experience❤❤ proffesional staff ( thanks to the reception guys : Noura & Hamza & Abdel ilah and concierge house keeping too ... and especially big thanks to Mrs Ibtissam Ait Ouahi sales manager she was verry helpful and flexible .. Thanks to Mr Zouair...More

Thank cheraf h
Response from SalmaRD, Communication & Marketing Manager at Palm Plaza Marrakech Hotel & SpaResponded 3 weeks ago

Dear Cheraf, Thank you so much for this kind review. It was a great pleasure to host you. I am thrilled that you had a great time at Palm Plaza Hôtel & Spa and that you felt well welcomed by all our staff. We would...More

Reviewed 4 weeks ago via mobile

Let’s point the main issue out this is not a 5 star hotel as advertised. We arrived as a group of four as we had booked to trek the Atlas Mountains. This hotel is close to the airport and looking at reviews it seemed a...More

2  Thank Faye E
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Tennis Court
Indoor pool
Outdoor pool
Details
Price range
US$30 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#139 Spa Hotel in Marrakech
#151 Luxury Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$30 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#139 Spa Hotel in Marrakech
#151 Luxury Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (327)
Room & Suite (174)
Dining (91)
Pool & Beach (52)
Amenities (33)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
Jemma C
14 May 2018|
Answer
Response from nicole s | Reviewed this property |
Towels are provided at the pool
0
Votes
Google Translation
Jemma C
14 May 2018|
Answer
Response from vipnh | Reviewed this property |
Hi, Not sure 100% But what I can say is that the Staff & Management are very helpful welcoming I don’t think they will say No I would recommend if you ask for The Manager on Duty in advance. Enjoy your Holidays
1
Vote
martyn99
14 September 2017|
AnswerShow all 5 answers
Response from Guest_Relations_Palm | Property representative |
Dear Martyn , I am not able to answer your question. However all the rates are mentionned at the airport. We are looking forward to welcome you at Palm Plaza Hotel & Spa. Best regards.
0
Votes
Google Translation
Room Tips
"Ask the room with a balcony faced inner yard."
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"I was in room 1327 and it was great"
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"Many rooms have balconies and these are especially nice in the early evening"
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"Room facing pool. Quieter. Large hotel with lots of rooms. Recommend second floor."
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