Marrakech Ryads Parc
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Marrakech Ryads Parc

Douar Ouled Berrahmoun, Marrakech 40000 Morocco
Traveller (1565)
Room & Suite (233)
Pool & Beach (131)

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About

4.0
#5 of 9 resorts in Marrakech
3.7 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Marrakech Ryads & Spa is home to 260 light and spacious rooms, distributed across 13 riads in keeping with traditional Moroccan architecture. Each air-conditioned room includes satellite TV and a mini bar, plus a private balcony or terrace. With its huge outdoor swimming pool, children's pool and terraces, guests can soak up the year-round sunshine before cooling down with a refreshing dip. For a respite from the Morocco sun, head to the hotel's additional indoor swimming pool or unwind with a cocktail at the poolside bar. The wellness centre offers multi-sensory spas and a spectacular range of treatments. Marrakech Ryads & Spa boasts several sports courts including tennis, basketball and football, plus an on-site gym. The hotel has 3 restaurants that offer a delicious range of delicious dishes: high Moroccon cuisine, a Spanish Tapas and a Buffet Restaurant.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Aerobics
Babysitting
Parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Steam room
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Room features
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family Resort
Park View
Languages Spoken
French, Spanish, Arabic
972Reviews117Q+A94Room tips

Reviews
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Detailed Reviews
Kerry I wrote a review Feb 2020
4.0 of 5 bubbles
Had a Wonderful sunny week with 5 friends at Ona Ryad Spa Resort, Marrakesh. It was my first visit & I am in love with this beautiful country and the people, so kind & friendly. The hotel is set in an ideal location outside the city with stunning views toward the snow capped Atlas mountains from the terraces & pool. The staff are very friendly, the food was excellant with plenty of choice, tasty & plentiful. The bedrooms are spotlessly clean & spacious. Already looking at booking next visit. I read reviews prior to our trip & so glad we didn't take their advice. Some people are always negative, if you look for fault anywhere you can find it but you will have to look very hard to do that here. The towels for the pool are free, you pay a deposit on arrival & get it refunded on check out. The entertainment team were fun & every night there was something different. Faboulous holiday....well done to all who made it very special.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OnaHotels, Director de Relaciones Públicas at Marrakech Ryads Parc
Responded 19 Feb 2020
Cher 909kerryi, merci beaucoup pour le commentarie! On est très sympa de que vous avez aimez le séjour dans notre hôtel. On vous attend une prochaine fois. Salutations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TeresaMG wrote a review Sept 2022
Long Eaton, United Kingdom
4.0 of 5 bubbles
Me, my partner, my daughter and her partner stayed for 10 days from the end of August into September. After reading the reviews we were worried but needn’t have been. We arrived before check in so our rooms weren’t ready so were given wristbands and went for lunch. There was a big selection of food and even I found plenty to eat and I’m really fussy. The majority of the food was labelled unless it was the salad bar or desserts. There’s soft drinks, water or wine at meal times. We had a few drinks and our rooms were ready.

Our first problem was that they’d given us rooms a long way from the amenities but as my partner is disabled they moved us closer. The room was spacious and clean with everything we needed. Dinner was much the same as lunch but there were more choices.

Out take on previous complaints -
Our key card didn’t work so we were given a key - not a problem.
We always got 4 sun beds and 2 parasols together after 8.15 am.
If we needed towels or toilet roll we rang reception and they brought them to our room.
The food is repetitive but it’s the same in the majority of large hotels abroad.

They don’t give out bottles of water at meal times only by the glass but it’s not difficult to get one from the bar on the way in. After seeing the amount of wasted water I’m not surprised.

Yes the prices in the hotel shop changed (if they weren’t already priced) but that’s because you should haggle.

To the people moaning about listening to baby shark every night then don’t go to the kids entertainment - wait until it’s finished.

The hotel shuttle is about £3 each for a return and needs booking the day before you want to go. The only problem we had was the receptionist told us they’d drop us where we wanted and the shopping centre was a 5 minute walk. Instead we were dropped in one p,ace and it was a 40 minute walk!!

We’d go again but wouldn’t recommend it to people with mobility problems as it’s on a hill.
All the staff were helpful and we didn’t come second to the French. They speak more French than English so tend to chat to them more. We were never ignored and they even had a minutes silence when the Queen died.

People moan about it not being a 4* but you need to remember that they’re a poorer country with different standards.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mikey D wrote a review Sept 2022
3.0 of 5 bubbles
This was booked fairly last minute and we got given a good deal (which ties in with the title).

Before the trip, we read the reviews and were concerned regarding the negativity surrounding guests’ stays. However, it really isn’t as bad as it is made out to be on here. Yes, there were a few hiccups along the way (allocated a room that hadn’t been cleaned yet, safe not working and leaking air conditioning unit), but the rooms are really nice and come with an outdoor balcony area which is perfect in the evenings.

The pool area is ideal, and we never had issues getting a sun lounger (we would head down at 9.30/10am). The animation team are great at running entertainment throughout the day at the pool area (there are two pools) however, be prepared to have music blaring at you if you decide to sit in that area. The pool bar is also good, but like with the main bar, the portion sizes and range of drinks are limited.

The restaurant (cantina) provides breakfast lunch and dinner, but it is repetitive and you will likely have the same food every night. It can be manic in there in the early hours of dinner service, and if you’re looking for high quality cuisine then you should look further afield.

The evenings come with a mix of entertainment for children and adults, ranging from talent shows to karaoke. Again repetitive, but they do their best to entertain and cater for all.

All in all the staff are really friendly and the hotel did the job for us providing a relaxing 7 night get away! Our advice would be to come with an open mind and embrace the world of the ryad park and spa for the week - you’ll be entertained thats for sure!
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Use the shuttle bus and go to Marrakech.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
frequent traveler wrote a review Mar 2020
2.0 of 5 bubbles
A beautifully laid out hotel and would have been stunning in its hay day.
Sadly the bathrooms are quite dated and not that clean, plus a pipe exploded during our stay.
Everyone has to listen to the loud music by the pool most of the day.
The food choice and quality is good for a buffet style
Ambience of the brightly lite dining room with squashed seating makes for a poor dining experience
A lovely waiter called Hamaz even went over and above his duty.
The most disappointing and frustrating thing of all was the dishonesty of the hotel management. This is the reason why the star rating is so low.
• I has originally booked 3 days in June 2020 non refundable. However a couple of weeks after the booking (Jan 2020) we decided that we would quite like to get some sun in Feb instead.
• So I rang the hotel to ask them if they would consider canceling my 3 day June booking (6 months in advance) in return for me booking a 7 day stay with them in Feb. The gentleman checked with management and stated that this was not a problem.
• They took the booking over the phone and sent me email confirmation of the 7 day Feb booking ... without written confirmation of the 3 June booking being cancelled.
• Once they had my Feb booking they then refused to cancel by booking in June (7 emails, 8 phone calls and 2 face to face requests).
• Not only did they lie, but they have 6 months to get those 3 days in June booked, so I do not understand why they cannot honor their promise
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Georgie O’Connor wrote a review Aug 2022
2.0 of 5 bubbles
I am never one to really leave reviews but honestly this has to be the worst hotel I have ever stayed in. Firstly your room card doesn’t work (everyone in the hotel has the same problem) our first night we was locked out the room for around a hour. The reception was about a 7 minute walk from the room, after going back and forth FIVE times they gave us a key and guess what the key didn’t work. Then for 3 days we asked for towels over and over nobody bought us towels in the end we had to shower and use a hair dryer to dry our selfs. The cleaners don’t leave towels and when you ask they say someone will bring them. The phone in the room doesn’t work so you can not contract reception unless walking there. The bath was blocked so when you showered the water didn’t go down the plug. The toilet seat in the room fell off every time we sat on it also ants running around the bathroom. Now let’s get to the food I honestly think people in UK prisons eat better food then what they have, every single plate was dirty or wet the food honestly I can’t even explain how bad it was I have stayed in many all inclusive holidays this is by far the worst food. The only good thing about this hotel is the pool and entertainment Simon and Joseph are honestly a credit to the hotel. They make it fun and are honestly so good at their jobs as well the rest of the team. The bar staff are also lovely. The shuttle bus to town runs often which is very handy and cheap! If you want to starve and be bitten by ants whilst sleeping then this is the place for you!
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liv X wrote a review May 2022
1.0 of 5 bubbles
I’m not usually one to leave 1 star reviews, but I had to as this place is awful. To start off the key cards and door locks for our rooms didn’t work correctly, after going back and forth with the receptionist multiple times a new lock had to be installed. Due to this happening, we felt like we had to lock our suitcases every time we left the room. There was also no wifi connection or air con in our room.
Secondly, the food was abysmal and had no variety whatsoever. I’m all for trying new things but when the buffet food given to you has no labels on and has flies all over it, it puts you off. On this note; a lot of the food wasn’t labelled so we couldn’t work out what ingredients was included and was cold/Luke warm majority of the time. Due to this my partner and I had upset stomachs 5 out of 7 days we were there.
And thirdly, the hygiene of the whole resort was poor. Flies and insects were everywhere not only in the lobby, bar and restaurant but also in our rooms. There was also a broken mini fridge which kept leaking all over our room floor. Housekeeping did come in everyday to inspect but would just make the bed and leave, dirty glasses were left, and no clean towels were ever given until we requested new ones.
Overall, a very disappointing experience considering the price was not cheap. This hotel has been advertised as 4 stars, I would only give it 2. I’ve previously stayed in lower star rated basic hotels, and have felt a lot safer and cleaner :(
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
angela s wrote a review Sept 2022
2.0 of 5 bubbles
I don't often like to write reviews as they are very subjective. Like others i was sceptical after reading the reviews .I am currently on my last 2 days here . I am very open minded especially following years of covid and no tourism trade.
Safe not working, I can live with
Toilet seat half off, I can live with
Fridge no shelves or door shelves again can live with thread bare towels, can live with

Plenty of space around pool although a lot of the loungers are broken and need a good clean .
Reception was always very helpful when we needed anything .
What I was shocked about was the fight and I mean arguments about getting water . We dont drink Alcohol drink little to no juice but trying to get bottles of water is like asking for gold. There is none left in your room there are no bottles to collect at the restaurant, so only pool bar or main bar where you have to argue to get more than one bottle, ALL INCLUSIVE !!

Also have never ever had to wash my own bed sheets when on holiday so I can have a fresh bed . I stripped the beds to be changed and they just made them up again using the same sheets.

This could be such a lovely hotel but some investment is needed and attention to detail ASAP.

Would I come back ... probably not which is a shame
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria hanson wrote a review Sept 2023
+1
5.0 of 5 bubbles
My partner and I thoroughly enjoyed our stay at this hotel. We stayed for a week all inclusive and had a very warm welcome from reception staff who were always presentable, friendly and helpful. The room was fabulous, spacious and clean. The maids keep the room to a high standard, cleaning everyday leaving a fresh smell every time we were very grateful for them :) the animations team was fantastic wow they really go above and beyond especially Fatima, I had read so many positive reviews about here prior to our stay and was looking forward to experiencing for ourselves and she didn’t disappoint, so much fun :) (Maria Maria & Jack) the drinks on the all inclusive where reasonable with san miguel bottles included which was a nice touch instead of a low quality draft beer, the bar was open till 11pm which is fair and when asking for water you are given a big bottled water of it which I liked. The alcohol is not watered down I can assure you. The all inclusive food did have a good variety my own personal experience is I got bored of it but I’m being critical as I’m a passionate cook back at home and make everything fresh and just like the way I do things, however my partner thought it was great, I wouldn’t knock any stars for it. They have a shuttle service to and from Marrakech centre I would recommend spending a day there it’s fabulous and the people are just lovely and we felt safe. The towels are great provided by the hotel, you just pay a 100 MAD deposit each which you get back upon returning. The pool was amazing and all the activities during the day we got involved with a few and really enjoyed ourselves as we don’t usually do things like that (we both cringe easily) but it was nice to let ourselves go. Overall I would like to thank every single staff member of the hotel we came across as the service provided was immaculate and everyone should be very proud of themselves. I never usually write reviews as I forget and we travel a lot but I felt obliged due to my positive experience.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Malaury Martinez, Guest Services / Front Office at Marrakech Ryads Parc
Responded 4 Oct 2023
Hello, we would like to thank you for your very kind comment. We appreciate you taking the time to share your great experience with us. We feel fortunate to have guests like you. We would be delighted to welcome you next time for another holiday at the Marrakech Ryads Parc hotel. Have a nice day and see you soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aish wrote a review Sept 2022
3.0 of 5 bubbles
The staff of this hotel were really nice, but overall I would not say it was one of the best hotels we have visited. It is not somewhere I would recommend to my own friends and family. When we arrived to the room (which we had to find ourselves and in the dark not an easy find) the room smelt of sewage because of the bathroom, we were given one bath towel to share between two, the safe was not ready for us to use, the air con remote did not even have a working battery. The room which we were given was quite a walk away from all the facilities. For an all inclusive hotel they dont really have much to offer (this is based on what the neighbouring hotel serve in comparison to what was served here). The food was okay but they didn't really have a lot to offer people who may not be interested in eating fish/meat/chicken or may not enjoy the Moroccan cuisine. They advertise that they have an indoor pool but dont be fooled as you have to pay to use it as it is in the spa. For someone who enjoys swimming in private this was not ideal. On their location it says only 15 minutes from the hustle and bustle of the souks and medina, this is also not true as it used to take us 30-40 minutes to get there and they have a shuttle but you have to pay for it, we chose to take a private taxi each time as this accommodated us and our timings rather than the hotels. The animation team were amazing and very welcoming and encouraged us to join in on their activities. Overall we would not visit again.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harvey Levene wrote a review Jan 2020
1.0 of 5 bubbles
I wanna start this off by saying: I read a lot of reviews on places when travelling and quite a traveller myself and usually find that people can be quite dramatic about their experiences... but the bad ones on here I genuinely would take more seriously than I did.
Firstly, the design of the hotel is nice. Nice rooms, nice walks around, pool area borderline lovely... but the staff firstly were disgustingly rude. We were 2hrs later for check-in and the room STILL wasn't ready for another 2hrs on top of that. Do you think they even apologised? No. The food every single day gave me or one of my four friends a bad stomach. I have a stomach of steel and even I threw up on the 3rd day. Half the food was cold, undercooked. Me and my friends even had a personal joke about the eggs throughout the holiday. The staff are basically either careless or borderline passive aggressive ESPECIALLY a specific bartender and I wish I remembered his name now. The hotel basically ripped us off £200 each, including completely screwing us over on taxi transfers to the airport when we left. Completely helpless with any questions asked or advice needed. They didn't even properly organise our waterfall tour properly with the guide!
I really really wouldn't recommend this hotel to anyone especially are you can get the same if not better for the same price.
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Date of stay: October 2019
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from MarvSari
Liverpool, United Kingdom81 contributions6 helpful votes
Hi, yes you pay 100 dirhams deposit per towel. Not sure on early check-in, we noticed everyone had to wait till 2pm for a room.
Answer from Ann C
15 contributions11 helpful votes
I think I read on thr info for thr hotel that dinner is until 10 or something like that.
Elaine R wrote a tip May 2024
West Wycombe, United Kingdom25 contributions14 helpful votes
5.0 of 5 bubbles
"Some Ryads quite a long walk from restaurant, so if not fit or unable to walk far, request to be nearer facilities"
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MarvSari wrote a tip May 2024
Liverpool, United Kingdom81 contributions6 helpful votes
4.0 of 5 bubbles
"Could be a bit breezy of a night; get room further away from main reception for less noise; you have to book city bus day before!"
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Alix A wrote a tip May 2024
Swindon, United Kingdom3 contributions2 helpful votes
5.0 of 5 bubbles
"Going in summer time make sure to get a dumbed early as they fill up quickly 🥰"
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Stuart M wrote a tip May 2024
London, United Kingdom2 contributions
4.0 of 5 bubbles
"Price was brilliant for four days,food was above expectations compared to all inclusive in other countries that I’ve been too Great value"
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Christine H wrote a tip May 2024
Hexham, United Kingdom24 contributions6 helpful votes
2.0 of 5 bubbles
"If your after a peaceful hotel don't go here "
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Not the right property for you?
There are more places to choose from in the Marrakech area.
PRICE RANGE
£90 - £180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marrakech ryads parc hotel marrakech
FORMERLY KNOWN AS
Ona Marrakech Ryads & Spa
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
260
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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MARRAKECH RYADS PARC - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Marrakech Ryads Parc
Which popular attractions are close to Marrakech Ryads Parc?
Nearby attractions include Alfatransport Luxe (2.3 miles), Gueliz (4.1 miles), and Musee de la Palmeraie (3.8 miles).
What are some of the property amenities at Marrakech Ryads Parc?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Marrakech Ryads Parc?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Marrakech Ryads Parc?
Yes, free parking is available to guests.
What are some restaurants close to Marrakech Ryads Parc?
Conveniently located restaurants include Pasta Cosy, Le Blokk, and Restaurant Tinmel.
Are there opportunities to exercise at Marrakech Ryads Parc?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Does Marrakech Ryads Parc have airport transportation?
Yes, Marrakech Ryads Parc offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Marrakech Ryads Parc offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Marrakech Ryads Parc?
The staff speaks multiple languages, including Spanish, French, and Arabic.
Are there any historical sites close to Marrakech Ryads Parc?
Many travellers enjoy visiting Le Domaine Du Retro (2.1 miles).
Does Marrakech Ryads Parc have any great views?
Yes, guests often enjoy the park view available here.
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