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Barcelo Palmeraie

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KM6 Route de Fes BP 658, Marrakech 40000 Morocco
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (262)
Dining (27)
Room & Suite (16)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barcelo Palmeraie
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#195 of 701 hotels in Marrakech
Location
Cleanliness
Service
Value
The Barcelo Palmeraie features 252 rooms offering luxury and comfort to guests, as well as 2 swimming pools and beautiful landscaped surroundings. There is a fabulous 500 square metre Wellness Centre featuring a hammam, hot tub and several treatment rooms only open for our hotel guests. Additionally, thanks to its 10 meeting rooms, it is the perfect place to host any type of event or conference for up to 400 people.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Table tennis
Babysitting
Wifi
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Hammam
Steam room
Baggage storage
Concierge
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
French, Arabic
629Reviews16Q+A4Room tips
Traveller rating
  • 358
  • 141
  • 61
  • 32
  • 37
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Popular mentions
kenza d wrote a review May 2021
1 contribution
I really enjoyed my stay in Barcelo Palmeraie Marrakech. The staff is very attentive and warm. I recommend this hotel 100%. My husband greatly appreciated the welcome and the offers available. Thank you for the wonderful stay you offered us!
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Date of stay: March 2021
Value
Location
Service
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Response from Yasmine Douifir, Marketing at Barcelo Palmeraie
Responded 2 weeks ago
Dear Mrs. Kenza, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Palmeraie was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
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Majdouline B wrote a review Mar 2021
1 contribution1 helpful vote
The staff was just great and made my trip fabulous - shout-out to Yasmine (Guest Manager) Rachid (Restaurant) Reda and others (Waiters). Now, when it comes to the food, there is a great deal of improvement to make. We (my kids and I + another family friends) made it to Barcelo for the experience we are used to and the great food. Unfortunately, last time, the food was quite deceiving (Both quality & quantity). I'm really eager for Barcelo to be better - we like that hotel.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Yasmine Douifir, Marketing at Barcelo Palmeraie
Responded 31 Mar 2021
Dear Mrs. Majdouline, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Please receive our most sincere apologies for not fulfilling your expectations regarding our gastronomy. The involved departments have been informed about your comments and we are sure they will help us to improve. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
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Traveller wrote a review Jan 2021
Casablanca, Morocco14 contributions41 helpful votes
First night Jan 29, 2021, we have experienced a rude service from the waiter at the cafeteria. The food is below average and not enough for the guests. No activities for the kids, few lights were out on the way to rooms before 20:00. The room has a water leak, we tried to call the front desk but the phone didn't work. What a waist of time and money. Horrible hotel, we have been at many Barcelo's in the entire world, this one is o.
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Date of stay: January 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Yasmine Douifir, Marketing at Barcelo Palmeraie
Responded 31 Mar 2021
Dear Mr. Med, We were very disappointed to read your experience during your stay in our Barceló Palmeraie hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. Please be assured your comments regarding the service you received during your stay has been discussed so as to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing to meet your expectations on this occasion. At Barceló we understand that food and drinks are important aspects of our guests’ overall expérience, this is why our chefs have created a varied assortment of options to please every type. Reading that you were not satisfied with the quality and also disappointed with the variety. We will revise why during your stay we didn´t seem to achieve our goal to offer a wide choice in each and every meal. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.
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wchoud928714 wrote a review Dec 2020
1 contribution1 helpful vote
This is my 4th time staying at Barcelo, I love the place and most of all the staff, bend over backwards to make your stay memorable. I've stayed in many places in marrakesh but this place seems to be the one I am drawn to time and time again. The staff really make this place special. The food is amazing, not like most buffets were the food is average. They even do macaroons for desserts. That says it all
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Yasmine Douifir, Marketing at Barcelo Palmeraie
Responded 25 Dec 2020
Dear Host, We first would like to thank you for making our Barceló Palmeraie your preferred choice for your holidays in Marrakech , it is always a pleasure to welcome back our most loyal guests year after year. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
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Wendy K wrote a review Jun 2020
Sint-Niklaas, Belgium18 contributions29 helpful votes
Stayed in the hotel twice in 2018. Very nice grounds, very spacious rooms and a wonderfull staff. Kids club is amazing. The food has so much varity and is delicious. Guest relation yasmine is the best. Nothing is too much. We had a great stay and will be back again.
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Date of stay: July 2019
Rooms
Location
Service
1 Helpful vote
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Response from Yasmine Douifir, Marketing at Barcelo Palmeraie
Responded 31 Dec 2020
Dear Mrs. Wendy, Thank you very much for sharing this great review of your recent stay at Barceló Palmeraie. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are thrilled you enjoyed your stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
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PRICE RANGE
US$113 - US$208 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
252
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Frequently Asked Questions about Barcelo Palmeraie
Which popular attractions are close to Barcelo Palmeraie?
Nearby attractions include Jardin Majorelle (4.3 miles), Palácio da Bahia (4.1 miles), and Medina of Marrakesh (3.6 miles).
What are some of the property amenities at Barcelo Palmeraie?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Barcelo Palmeraie?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Barcelo Palmeraie?
Yes, free parking is available to guests.
What are some restaurants close to Barcelo Palmeraie?
Conveniently located restaurants include Patisserie Gato, Le 68 Bar A Vin, and Manzil la Tortue.
Are there opportunities to exercise at Barcelo Palmeraie?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Barcelo Palmeraie have an airport shuttle?
Yes, Barcelo Palmeraie offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barcelo Palmeraie?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Barcelo Palmeraie?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Barcelo Palmeraie offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Barcelo Palmeraie?
The staff speaks multiple languages, including French and Arabic.