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Riad Shambala

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Traveller (191)
Room & Suite (28)
Dining (24)
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Overview
  • Excellent94%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (222)
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All reviewsrooftop terrace with viewsmedina gateyogurtjardin majorelleel fna squarehome from homea wonderful staywould stay here againthe main squareevery morningsmall poolstayed here for nightstaxi driveratlas mountainsminute walkpancakesincense
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1 - 5 of 51 reviews
Reviewed 2 weeks ago via mobile

Friendly and welcoming staff, beautiful little home from home in the medina. The room was lovely and very clean.The rooftop terrace with views of the Atlas mountains was our favourite spot. The riad is a good walk from the main square, through the narrow roads....More

Thank Stavros S
Response from Elisa A, Director de Relaciones con Clientes at Riad ShambalaResponded 1 week ago

There is nothing more pleasant for those of us who work in a Riad than to know that customers leave happy. Here they have their house. a greeting

Reviewed 4 weeks ago

Stayed here for 5 nights and it is lovely,very clean with great staff. The breakfast is really good which we had on the roof terrace every day. Nothing was to much trouble they even walked us to the main square on our first day. We...More

Thank bowiecheshire
Response from Elisa A, Director de Relaciones con Clientes at Riad ShambalaResponded 3 weeks ago

Happy to read your words. Here we wait, this is your house. a greeting

Reviewed 1 May 2018

Friendly and welcoming staff, beautiful little home from home in the medina. The room was lovely and very clean, the food was very good and well presented. The rooftop terrace with views of the Atlas mountains was our favourite spot. Basu, especially, was an excellent...More

Thank MelS67
Response from Elisa A, Director de Relaciones con Clientes at Riad ShambalaResponded 4 May 2018

How nice to read your words! This is your house, forever

Reviewed 18 February 2018 via mobile

The best thing about Shambala was the friendliness of the staff! Hicham and Bassu were very helpful and recommended great things to do and see ( such as how to really bargain!). Our room was beautiful and had one of the most comfortable beds that...More

Thank Cristi G
Response from Elisa A, Director de Relaciones con Clientes at Riad ShambalaResponded 26 February 2018

What a joy that our small family business makes them feel at home

Reviewed 28 January 2018

We spent a night here in December, and it was a major disappointment given the price we paid and having read the phenomenal reviews on this site. We didn't sleep a wink (not an exaggeration) thanks to a broken window, and a broken AC. The...More

Thank RMehta09
Response from Elisa A, Director de Relaciones con Clientes at Riad ShambalaResponded 26 February 2018

I am sorry that your stay was not pleasant, because if you do not feel comfortable in your Hotel, the holidays are not enjoyed equally. We respect your opinion and we will take it into account. a greeting

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Airport Transportation
Breakfast included
Room Service
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$55 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$55 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (191)
Room & Suite (28)
Dining (24)
Pool & Beach (19)
Family and Play Areas (9)
Questions & Answers
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GFav608
4 October 2016|
AnswerShow all 2 answers
Response from LeonorGSCF | Reviewed this property |
As far as I remember, no. But I think you can ask for it at the front desk. In any case, I advise you to previously to your trip call the riad and ask. It's safer.
0
Votes
Room Tips
"If you can afford it get a suite roads are small rooms so we had a junior suite it was great"
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"Our room on the 2nd floor was more quiet and had better internet connection than in the 3rd floor."
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"The suites are the best!"
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"I would choose the mini suite for my next stay"
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