Opera Plaza Hotel
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Opera Plaza Hotel

Angle Avenue Mohammed VI et Avenue Hassan II (en Face Du Théâtre Royal), Marrakech 40000 Morocco
Traveller (872)
Panorama of the Executive Suite with Balcony at the Opera Plaza Hotel
360
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Room & Suite (388)

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Breakfast included
£93
Breakfast included
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£120
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£81
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About

4.0
#260 of 741 hotels in Marrakech
4.2 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Bienvenue à Opera Plaza Hotel, un établissement de choix pour les voyageurs comme vous. Équipées d'une télévision Smart, d'un minibar et d'une climatisation, les chambres offrent tout le confort dont vous avez besoin. Vous pourrez même rester connecté grâce au wi-fi gratuit. L'hôtel dispose de nombreux atouts, tels qu'une conciergerie et un service de chambre. La piscine et le petit déjeuner inclus contribueront à rendre votre séjour encore plus spécial. Si vous êtes véhiculé, sachez que Opera Plaza propose un parking gratuit. Pendant votre séjour, visitez Marrakech Train Station (1,4 km) et Jemaa el Fna (2,6 km), les attractions les plus connues de Marrakech. Profitez-en pour pousser les portes de l'un des restaurants populaires de la ville, comme Buddha-Bar Marrakech, Kosy Bar ou Katsura, tous connus pour la qualité de leurs plats. Les musées d'art, comme Maison de la Photographie, Musée Orientaliste de Marrakech et Dar Si Said, valent également le détour.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling
Kids pool
Highchairs available
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Poolside bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Modern
Languages Spoken
English, French, Spanish, Arabic

Location

Angle Avenue Mohammed VI et Avenue Hassan II (en Face Du Théâtre Royal), Marrakech 40000 Morocco
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
Menara Airport
1,190Review48Q+A100Room tips

Reviews
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Detailed Reviews
Phil R wrote a review Mar 2020
Driffield46 contributions33 helpful votes
4.0 of 5 bubbles
When we booked our 5 night stay we requested a room with balcony overlooking the pool as we thought those overlooking the street would be noisy. What we had not allowed for was the constant music (?) from the poolside cafe/bar which at times was really loud. We were fortunate that our stay coincided with a particularly warm spell and, as the hotel's air conditioning was switched off until April, we had to have the balcony doors open to cool the room. This of course made the noise even more obtrusive. The room itself was a good size and clean although the carpet was getting towards its sell by date. The bed was comfortable. The bathroom was a good size and had a fixed shower over the bath. Climbing in and out of the bath was not the easiest for those of us past the first flush of youth. A niggle was that the magnifying mirror on a stalk was set too high for it to be of use to a lady of average stature. The staff were generally excellent being friendly and helpful particularly in the Rossini restaurant. There was a wide choice of dishes, hot & cold, for both breakfast and dinner which you served yourself although help was always available if needed. The hotel offered a gym and bars. Unfortunately the poolside drinks service in the late afternoon was sparse to non-existent. Overall an enjoyable stay despite the noise!
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Date of stay: March 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Beware of the noise from the poolside bar if you wish to have a balcony overlooking the pool.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Man-from-CFL wrote a review Aug 2022
Sheffield, United Kingdom591 contributions59 helpful votes
+1
4.0 of 5 bubbles
Stayed for three nights whilst in Marrakech for business; the Opera Plaza is in the same building as the Red Hotel. The bedroom seemed slightly larger than that of the Red Hotel, and the bathroom was huge with both a bath and huge powerful walk-in shower. The bed was comfortable and the air-con excellent (especially as it was up to 50˚C outside). The room had a good-sized balcony with views over the pool; the pool was excellent with plenty of sun loungers available.

Breakfast was served by the pool, with more choice than at the Red Hotel; including omelettes cooked to order. Most of the restaurants in the hotel were closed again, apart from the pool bar / restaurant, which provides good light meals (pizza, pasta etc.), there are however a number of good local restaurants nearby. The hotel is located in the new city (some distance from the old part of Marrakech) opposite the train Station (for Casablanca and the north) and coach station (for Agadir and the south), and a 15 minute cab ride from the airport making it a good location for onward travel within Morocco.
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Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OPERA PLAZA , Autre at Opera Plaza Hotel
Responded 21 Aug 2022
Dear Guest, Thank you very much for sharing your feedback during your stay with us. Your opinion matters greatly to us, for this reason we are thrilled to read such a comment. We look forward to welcoming you again in Marrakech. Sincerely,
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LizMBirmingham_UK wrote a review Jan 2020
Birmingham, UK29 contributions65 helpful votes
4.0 of 5 bubbles
We enjoyed our stay here and appreciated the room with two double beds and a single for three of us. The bathroom was also palatial although my son thought the sink in the toilet section of the bathroom was a bit low (not seen a bidet before!). Friendly staff. Great breakfast including fresh squeezed orange juice. Pool bar pizza great (better than the Italian restaurant upstairs). We enjoyed using the bowling alley and pool tables downstairs. Nice quiet room. Dual layer doors on balconies to keep noise out but we also had a pool view room which will have helped. The roads outside are busy and polluted with old mopeds but the internal parts of this hotel provided an excellent oasis. Pool not heated so very cold in winter. Taxis to old town from here are cheap £2_£3 but sometimes need negotiation.Enjoyed our stay.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mariluz S wrote a review Feb 2020
Bangkok, Thailand1 contribution1 helpful vote
1.0 of 5 bubbles
I am currently on vacation in Morocco but unfortunately i still need to check my email regularly. Well this hotel was advertised to have wifi services in the room but it seems that is not applicable to the room we got.
The first night i went to the lobby and mentioned that there was an issue with the wi fi on our room, the guy in the front desk explained the they have multiple networks available and that we should be able to connect to anyone of those networks and that i should be able to use the same password. I try at the lobby and it works so i head back to the room but unsuccessfully try for an hour before i give up.
Next day when we come back from doing some shopping i went again to the lobby and stated that the internet issue was in the room. The woman at the front desk told me not to worry that they will send the it guy to check. I got to my room and organize all the shopping in our luggage so I estimate about 40 minutes but nothing about the it guy. I decide to try again to connect but none of the networks worked.
I decide to call and they told me again that the will call the it guy to go and check. At this point the longer i wait for the internet the longer i will have to stay awake to check my emails so even if we are in vacation mode is getting a bit annoying .
At this point half an hour have pass and i have done nothing but try to connect. I did got connected for about 2 minutes which was enough for me to be able to read a couple emails and start writing an urgent reply which unfortunately i was not able to send since i got disconnected again. So i decided to call again this time the same woman answer and i try to explain that i have being waiting for an hour and a half and no-one has show up, to this she told me pretty much to hang up so she can call the it guy and the she would call me back right away. Guess what, half an hour later i am still waiting for that call and at that point i am just to tired to check my email so i called back to let her know that i could keep waiting any longer and that i would be going to bed so she can forget sending anyone to my room. She was then rude and told me that they have already check and that it’s working. Well i check once again and still nothing. I work on IT so i know a bit about networks so i am sure it work near the router but is not strong enough to work in my room period. Bottom line If you need wi fi, my advise is to find another hotel or you will end up having as much fun as i have with this one.
Btw the hotel is nice but i would never use it for business or even vacation.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Smeera M wrote a review Nov 2021
8 contributions
+1
5.0 of 5 bubbles
Loved this hotel stayed in room 514 (only problem was it was facing the main road and the road was extremely busy and noisy)the rooms were beautiful and everything was spot on. The decor throughout the hotel was up to date nothing ripped or torn.
Breakfast by the pool was just a beautiful experience was very quiet as we went in October off peak time.
The hotel is very close to amenities the train station was a 2 minute walk which had KFC and McDonald's on site.
The hotel staff are very friendly we went in October and the AC in the rooms is turned off from 1st October however as it was 37 degrees we requested for the AC be turned on whilst we were there the reception staff said they would speak to management and in the meantime they gave us a fan for the night the next morning we came back from breakfast and our AC was on. I would most definitely go back again.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OPERA PLAZA , Other at Opera Plaza Hotel
Responded 11 Nov 2021
Dear Smeera M, Thank you for your honest and positive feedback. We are thrilled to read how much you enjoyed your stay with us. We look forward to hosting you again soon. Kind regards, The team at Opera Plaza
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ejrev wrote a review Oct 2022
3 contributions9 helpful votes
3.0 of 5 bubbles
Booked a 3 bed room in September, hotel is in a good location. Overall the hotel was good with a wide selection of breakfast options, the fresh juices including beetroot and orange juice were great and the breakfast staff were polite. Please do keep milk next to the tea station as we had to go outside next to the cereal to get milk.
The rooms are clean however the bathroom was a total let down. The toilet had plumbing issues all week and did not flush even though they came to fix. It was all rusty inside and brown, rotten which needs total replacing. We had to flush several times for the waste to go but still did not work which wasted a lot of time. (There are no bidets in the toilets) The bath was way too high which is not good for anyone.

One other thing is that they didn't place sufficient toiletries for each of us and when asked they came after a very long time. Room service and waiting times needs Improving as it is currently very very slow.

In terms of housekeeping they made a good effort but please don't touch or throw away things that are kept on the bedside which is not appropriate as all rubbish would be on the floor or in the bin. Rooms were not vacuumed every day either. Also there were no face tissues, slippers or tea making facilities which isn't great for a 4 star as we were expecting this.

WiFi is free however at the balcony area there was no connection (city view)

Staff are very polite apart from a few that let's the hotel down as when we first walked in they just stared at us and we did not receive a warm welcome. First impressions count! Also the lady receptionist opened up the first passport and said we don't have a booking when she should first ask who's name it is under. Maybe she needs further training.

Overall it is a good hotel but with the above tweaks it will be fabulous.

Thank you.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OPERA PLAZA , Autre at Opera Plaza Hotel
Responded 21 Jan 2023
Dear guest Thank you for your recent visit with us. We are sorry to hear that your experience at the hotel did not meet your expectations. Please be assured that we are reviewing your comments with regard to the service and will be in touch to discuss this further with you. Kind regards,
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photodigichick wrote a review Jan 2020
Charlotte, North Carolina, United States286 contributions129 helpful votes
3.0 of 5 bubbles
The hotel is nice and our room was spacious, well-appointed and modern. Our room faced the pool where the hotel played loud music until after midnight even on weeknights. The room had two sliding patio doors - one inside the other. I would imagine to help buffer the sound from the pool area. However, the music was so loud the double patio doors did not help much. To make matters worse, the room did not have air con during the time of year we were visiting. Our room was like an oven. To open the doors, meant we had an abnormal noise level in our room. There was not a level of comfort between the noise and the heat. Perhaps the rooms on the front side of the hotel aren't quite so noisy.
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Date of stay: December 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sbounty wrote a review May 2022
Leicester, United Kingdom26 contributions15 helpful votes
1.0 of 5 bubbles
I arrived to this hotel for my second stay, the night receptionist dated 20/2/20222 was unprofessional which I have noticed during check-in time, he was using his mobile phone, sitting with casual jacket, we have not been welcomed nor eye contact and when I talked to him, he interrupt me that mean very rude and not polite. We did not have attention for all these but when we went to sleep after a long business working day, we woke up from very loud noise came from one of room, I reported it to this night mare night receptionist and security went to find out from where noise came from but unfortunately was no noise at all at same floor, after few minutes we have heard same loud noise, table or chairs pushed on the floor than we discovered the noise came from the ceiling means from top floor on our room, I went to make sure about it and heard guests talked, lough loudly and loud volume of tv, I went back to reception to report the matter but unfortunately the night receptionist became upset, angry, bullying and aggressive because we should not tell him his job and we are just dreaming as long as security confirmed there is no noise from same floor but in reality was from next floor on the top of our room. The night receptionist used his body language, very rude, shouting on us, told to us F*****CK off if we continue complaint to him again, smacked some documents on reception's desk, he pointed us his finger on our faces and warning us like we were criminals, the security requested us to forget what happened and go back to our room to calm down this night mare of night receptionist, We asked for night manager but unfortunately was not duty manager or night manager incharge rather than few night staff, we felt unfairly treated, discriminated, verbally abused and harassed . We went outside around 2:30 am for a small walk and get some fresh air after little time we went back to our room and we stayed aweak till morning early for our departure flight. Breakfast buffet was not good enough, plenty of staff around but unfortunately were busy to talk to each other, part of our dishes taken from table without asked when we went to bring drinks.
Formal complaint emailed and sent to Front Office Manager but unfortunately he did not response to our complaint since february 2022 till now, we have forwarded this matter to reservation manager but again we were ignored and we understood that the problem from management and affected all staff, nobody care so we paid money to received extremely bad and dangerous behaviour that our lives was in risk after what happened so this hotel is very very very danger to stay and I wont recommend anyone to stay otherwise any problem nobody will listen or help or even solve it plus the danger if you complaint.
However, this matter forwarded to booking.com management for fully investigation and hopefully will sort it as soon as possible otherwise we may take a legal case against booking.com for not provide safety of its customers.
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Date of stay: February 2022
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaajal G wrote a review Mar 2022
4 contributions4 helpful votes
1.0 of 5 bubbles
Having read the reviews I was so excited to stay at Opera however our stay was disappointing due to the lack of customer service and basic essentials needed in a room not being there.

The room didn’t have a kettle or iron. I requested a couple of things to be ironed which came out further creased. Of course I complained and had to request that I wasn’t paying for the service. No apology or compensation.

When we checked in we weren’t told the basics about things to do at the hotel, where things were and about city tax. They didn’t have a printed map to show us main points of interest. When we asked questions, just felt like we were hassling the reception staff. Also each time we had approached the staff they would finish their conversation before acknowledging us, many times walking off to return a minute or 2 later.

Drinks by the pool 2 doubles and a mixer £35 - that’s more than a posh bar in london!

When we walked down to breakfast daily..the crep maker, eggs lady and traditional bread maker all looked at me up and down. Yes I’m a female and yes I wear shorts/dresses in 15-17 degrees .. but there was no need for them to communicate in the Moroccan language about what I was wearing or look at me up and down. Simply rude.

I personally would not recommend!
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Take a travel iron with you.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OPERA PLAZA , Autre at Opera Plaza Hotel
Responded 3 Apr 2022
Dear Kaajal G, First of all, we would like to thank you for posting your feedback on TripAdvisor. We are committed to providing our guests a full satisfaction during their stay and we feel very sorry that you did not enjoy your experience at our property. Please be assured that we have shared your comment with our staff and will make sure to improve our customer service standards. Kindly let us know when you come back to Marrakech so we will make sure that none of the things mentioned in your review will happen again. Here is our email address : sales@operaplazahotel.com Warm regards, The Management
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Ant P wrote a review Jul 2022
Bedford, United Kingdom28 contributions10 helpful votes
3.0 of 5 bubbles
Almost immediately on boarding the transfer to the hotel, the TUI rep was hassling me to book trips. These were more expensive than than in the TUI app. Not what you need really having just landed, though I subsequently managed to avoid him.

The hotel is OK; not dismally bad, just an unusual combination of the mediocre and the irritating. Room was basic but not bad. The air conditioning worked well. Generally clean but quite tired looking decor. Room service often didn’t turn up so on a couple of days the room wasn’t cleaned. Not a big deal really but not great either.

I was looking forward to the Havanita wine and cigar bar advertised. Disappointing that it is permanently closed - this should not be advertised if not available. Melkis the traditional Moroccan restaurant actually has the same menu as the pool bar so there’s no real difference of experience other than you’re indoors. Pool bar very expensive for the basics like soft drinks. Other restaurants advertised in reception were not open. If you want to eat definitely go out of the hotel; Dameh is good and worth trying.

Pool areas is nice and well laid out.

TUI app is useful but clunky and not intuitive. Electronic boarding passes are there if you look for them but confusingly the app says they’re not available.

Overall, not a bad place to spend a week but too many niggles to make it a memorable experience. Would not return to the Opera Plaza as there are too many alternatives.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Look at other options. The Opera Plaza is OK but there are several better options.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gail K asked a question Sept 2023
Vegetarian food?
Answer from Terry H
Herndon, Virginia22 contributions10 helpful votes
Sorry, don’t know.
Answer from Manuel G
Pavia, Italy170 contributions98 helpful votes
No, or at least there is just one which takes basically the whole central yard. I do not know if there Is and inddor one.
Answer from florenceMinnesota
Minneapolis, Minnesota326 contributions75 helpful votes
Maybe it depends on the time of year. we stayed here last October with our patio having a view of the pool. I think these rooms have thick glass doors because once closed never heard anything. But even with it open it was pretty quiet. like I said tho is was off season too. This hotel is huge and very nice, food is served poolside and was opposite side of our room. sorry this may not be helpful as I'm sure summer is crazy busy and post covid now.
Jane wrote a tip Apr 2024
New South Wales, Australia3,092 contributions160 helpful votes
5.0 of 5 bubbles
"Book a room facing the pool. "
Read full review
HeidiM929 wrote a tip Mar 2024
Cincinnati, Ohio281 contributions114 helpful votes
5.0 of 5 bubbles
"Pick a courtyard room because it will be more quiet."
Read full review
GEHAN W wrote a tip Mar 2024
New Jersey137 contributions75 helpful votes
5.0 of 5 bubbles
"When taking a taxi, remember to bargain for price. Don’t accept the price the driver quotes. It’s always high."
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Fiona J wrote a tip Mar 2024
London, United Kingdom1,219 contribution131 helpful votes
4.0 of 5 bubbles
"Make sure your room is inner facing. "
Read full review
Mohammad C wrote a tip Nov 2023
2 contributions1 helpful vote
1.0 of 5 bubbles
"Go to another hotel as you will find the management will rip you off Worse service ever Never changed the tea bags or coffee each day "
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Not the right property for you?
There are more places to choose from in the Marrakech area.
PRICE RANGE
£76 - £110 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
115
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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OPERA PLAZA HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Opera Plaza Hotel
Which popular attractions are close to Opera Plaza Hotel?
Nearby attractions include Marrakech Train Station (0.1 miles), Theatre Royal (0.05 miles), and 6.4 Gallery (0.03 miles).
What are some of the property amenities at Opera Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Opera Plaza Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Opera Plaza Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Opera Plaza Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Opera Plaza Hotel?
Conveniently located restaurants include Dameh, Azar, and Bagatelle.
Are there opportunities to exercise at Opera Plaza Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Opera Plaza Hotel located near the city centre?
Yes, it is 0.8 miles away from the centre of Marrakech.
Are any cleaning services offered at Opera Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Opera Plaza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Opera Plaza Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
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