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Ibis Marrakech Palmeraie

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Ibis Marrakech Palmeraie
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300 Reviews from our TripAdvisor Community

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Showing 54: English reviews
chennai
Level Contributor
247 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 2 days ago NEW

Not a good place to stay if you are a tourist as it is far away from the sights and the train station. The service is lukewarm and the breakfast buffet is minimal. Even though the place was not crowded, it took a long time to check-in. The rooms are worn out and tiles fell off in my bathroom during... More 

Helpful?
Thank mooresroad
Level Contributor
10 reviews
5 hotel reviews
Reviewed 16 August 2016 via mobile

I stayed for a night in this hotel for my day of arrival, for the initial rest. As all ibis hotels, this one excels in mediocrity which is not always a negative thing, sometimes one looks for it, and I did, I just needed a nice clean place to sleep and rest until my trip starts. Rooms and toilets are... More 

Helpful?
Thank Adel A
Zakaria E, General Manager at Ibis Marrakech Palmeraie, responded to this review

Dear Adel, Thank you for taking the time to tell us about your experience at the ibis Marrakech Palmeraie. We hope to welcome you back to our hotel very soon! Sincerely, Zakaria EL OUATI Directeur Général More 

Boston, Massachusetts
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 June 2016 via mobile

I was attending a conference in Marrakech and it was convenient to stay at the Ibis. This is a budget hotel, with all basic amenities; which included a shower, basin and a single window with a curtain that I was sure would fall at any moment during my 5 night stay (but it didn't). The hotel floors need some serious... More 

Helpful?
Thank frica1
Zakaria E, General Manager at Ibis Marrakech Palmeraie, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Zakaria EL OUATI General... More 

1 review
Reviewed 25 May 2016 via mobile

I just checked out from this amazing hotel ,the service was exellent from the reception until the life guard on the pool, Small mention to abdessamad from the pool,keltoum in the HK and youness in the restaurant because of you we will come back certainly. ..bravo a la direction..

Helpful?
Thank Karim A
Zakaria E, Directeur général at Ibis Marrakech Palmeraie, responded to this review

We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. Dear Guest It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your... More 

Casablanca, Morocco
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 May 2016

express check in-check out , clean and smartly designed rooms (ergonomy) , easy access for the motorway, great help from the concierge. superfast booking confirmation, wifi for the teenagers, easy access parking.excellent value for money.

Helpful?
Thank MoroccanExplorer
Zakaria E, General Manager at Ibis Marrakech Palmeraie, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Cairo, Egypt
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 March 2016

Do not expect a luxurious hotel. No closed closet, only corner shelves. No safe nor mini bar. Breakfast is moderate but reasonable. Rooms are clean and acceptable if you mainly need a hotel for sleeping and spend most of the time outside. Bed and pillows are extremely comfortable. WiFi is available for free all over the hotel. The main problem... More 

Helpful?
1 Thank Hazem H
Zakaria E, General Manager at Ibis Marrakech Palmeraie, responded to this review

Dear Sir, Thank you for having chosen the Ibis Palmeraie Marrakech as your temporary home during your visit to Marrakech. For our position, the ibis Marrakech Palmeraie offers to residents a free shuttle service from the hotel to the center (train station...), between 10.00 a.m. and 8.00 p.m, 7 days a week. We seriously take the customers comments into account... More 

Edinburgh, United Kingdom
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 March 2016

The Ibis Palmeraie hotel is far from the city centre which means you have to rely on Taxis to get in and out of town. However they generally call a Taxi company that does use the meter (a novelty for Marrakech), thus you pay meter rate of 30dirham plus 20dirham call fee (50dirham approx) to get to centre of Medina.... More 

Helpful?
Thank Gordon D
Zakaria E, General Manager at Ibis Marrakech Palmeraie, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. For the restaurant we have a menu start from 7 euros only. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zakaria... More 

Kerala, India
Level Contributor
84 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 12 March 2016

Most of the reviews that I read on TripAdvisor about Ibis Marrakech Palmeraie were negative, and I was bracing myself for a difficult time. However, my stay at this Ibis hotel was terrific! Maybe my low expectations had something to do with it... I was in Marrakech at my own costs to attend a large international conference held there in... More 

Helpful?
1 Thank SierraBravo
Zakaria E, General Manager at Ibis Marrakech Palmeraie, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the ibis Marrakech Palmeraie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 July 2015

I expected the heat in Marrakesh but I did not expect the air conditioner in our hotel room to be that weak. I was hot all night and didn't sleep. To make matters worse the reception is rude and unhelpful. I really hated staying here

Helpful?
Thank 412miae
KCherkaoui, General Manager at Ibis Marrakech Palmeraie, responded to this review

Dear MR/MRS, Thank you for taking the time to tell us about your experience at the Ibis Marrakech Palmeraie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
At the exit to Marrakech, the Ibis Moussafir Marrakech Palmeraie hotel is ideal for a relaxing holiday or a seminar/conference. Close to the city centre and the finest tourist sites of Morocco, the hotel puts at your disposal a bar, a restaurant with Moroccan specialities or international cuisine and well-lit parking. It has a swimming pool, and a convivial terrace with deck-chairs. The 7 suites and 147 air-conditioned rooms have Wifi Internet access. ... more   less 

Additional Information about Ibis Marrakech Palmeraie

Address: Avenue Abdelkrim Khettabi | Route de Casablanca, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: £22 - £59 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Marrakech Palmeraie 3*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Priceline, TripOnline SA, Booking.com, HotelTravel.com, Agoda, Odigeo, Hotels.com, Travelocity and ACCOR so you can book your Ibis Marrakech Palmeraie reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Marrakech Palmeraie
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Marrakech Palmeraie staff and other travellers.
1 question
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Questions? Get answers from Ibis Marrakech Palmeraie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from the front”
 of 5 bubbles mooresroad, 1 Dec 2016 | Read review
“Rooms opposite the main road are quieter and have and have some view on the far away mountains”
 of 5 bubbles 314hazemh, 15 Mar 2016 | Read review
“Avoid rooms that look onto the main road as traffic goes by on a six lane road day and night non stop and the bus stop is about six foot from the rooms and the stops are busy all the time”
 of 5 bubbles lbees, 21 Nov 2014 | Read review
“Don't go”
 of 5 bubbles RichardF273, 26 Apr 2014 | Read review
“Do not book! Or if it's too late ask for a room with a pool view. Other rooms look out onto main road or petrol garage”
 of 5 bubbles HelplessTraveller, 11 Mar 2014 | Read review
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