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Kenzi Solazur

Orbitz.comUS$66*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Kenzi Solazur
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456 Reviews from our TripAdvisor Community

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Showing 152: English reviews
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Reviewed 1 week ago

Hotel is nicely situated opposite Tangiers beach. The hotel was nice,modern and clean but the services were awful. On arrival found no hangers for our cloth. Called reception three times to no avail. Following day I asked a charming chambermaid who brought me some straight away! The breakfasts in the morning were incredible. No organisation whatsoever. Seating was scarce for...

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Helpful?
Thank stephengib
KenziSolazur, Responsable relations clients at Kenzi Solazur, responded to this review

Dear Guest, Thank you for taking the time to share your comments and observations with us, we greatly appreciate your feedback. We were very disappointed to read that on this occasion we failed to meet your expectations regarding the quality of food, and service received throughout your stay. We apologize also for the breakdown that we had with the AC;...

Hale, United Kingdom
Reviewed 2 weeks ago

- Good location- overlooking the port and 10 minute walk to Tanger mall and other eating places - Friendly staff but they took a little long to respond (when asked to come and adjust the heating and replenish towels) - Nice lobby and waiting area - Excellent Wifi - Not the softest bed - The hotel offer airport pick up...

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Helpful?
Thank KazMoh
KenziSolazur, Responsable relations clients at Kenzi Solazur, responded to this review

Dear Guest, Thank you for your review regarding your recent stay with us at Kenzi Solazur, and even for your constructive comments. We value your feedback and have shared them with hotel management to continually improve our guest experience. We appreciate the confidence you have placed in us and hope to have the pleasure and honor to welcome you again...

Leeds, United Kingdom
Reviewed 2 weeks ago

The hotel staff were nothing but rude the entire time. They really ruined my stay there. They didn't provide any information. I ordered a beer at the pool after waiting 3 hours to check in to the have the bar staff harrass me for the payment in cash.. The guy even came knocking on my door for the money even...

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Helpful?
Thank NixOn C
KenziSolazur, Responsable relations clients at Kenzi Solazur, responded to this review

Dear Guest On behalf of the Management team at Kenzi Solazur, we would like to thank you for completing your review on Tripadvisor. Our hotel prides itself on providing exquisite customer service, yet in some cases, mistakes can occur. Rest assured, we will take the necessary measures to do an internal follow up with our staff to ensure that issues...

Montefrio, Spain
Reviewed 13 April 2017 via mobile

Didn't we do well, three of us stayed here in two rooms for €33 per head including breakfast. The hotel was smart, clean and the service excellent. The breakfast was a great buffet and the location on the sea front was awesome. A great one night experience.

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Thank ianread
KenziSolazur, Responsable relations clients at Kenzi Solazur, responded to this review

Dear guest, We were delighted to have you stay with us at Kenzi Solazur, and are thrilled to hear that you had an enjoyable experience. We aim to offer our guests the best value for their money, and try to provide a home away from home experience, while they sojourn in the city. Thank you for taking the time to...

Reviewed 5 April 2017

It's a very good Hotel managed by very competent staff from the reception/conciergerie to the restaurant & housekeeping ... We had no complaints at all. The staff were lovely. Breakfast lovely. Room very clean with everything Very pleased with everything Thank you very much for making my stay so memorable.

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Thank hichame e
KenziSolazur, Responsable relations clients at Kenzi Solazur, responded to this review

Dear guest, Thank you very much for sharing your experience on Tripadvisor. We are thrilled to hear that you had a memorable holiday in our Kenzi Solazur hotel. We will share your kind words with entire team that aims to go above and beyond for each and every guest and we are thrilled that you were able to experience this...

Reviewed 3 April 2017 via mobile

Very nice property, well driven by SAMIRA KTIRI DOSM in charge, efficient staff and amazing place to do business and leisure , family and couple. Lobby , restaurant, entrance!!!! All is really nice. I recommend this hotel

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Helpful?
Thank Majd H
KenziSolazur, Responsable relations clients at Kenzi Solazur, responded to this review

Dear Guest Thank you for sharing your feedback regarding your recent business trip to Tangier. We are pleased to hear that you enjoyed our hotel and especially our customer service, our decor and our restaurants. Your kind words will be shared with Samira Ktiri and with the entire team. We hope to see you again soon for a future stay...

Reviewed 3 April 2017 via mobile

I have enjoyed a cup of best Moroccan coffee at Kenzi in Tangier. Highly recommended! It's by the ocean and I really like it!! Please come and enjoy a cup of coffee next time you are in town. The lounge is also amazing. I'm welcomed by the very warm staff here. merci beaucoup

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Thank 568stevent
KenziSolazur, Responsable relations clients at Kenzi Solazur, responded to this review

Dear guest On behalf of the entire team at The Kenzi Solazur, we thank you for taking the time to review your recent stay on Tripadvisor. We are thrilled that you found our coffee to be the highlight of your stay and are pleased to hear how much you enjoyed your stay. We look forward to welcoming you back to...

Reviewed 28 February 2017 via mobile

Hotel is in nice location with nice view rooms clean but refurbished with cheap materials.outside not nice a lot of beggars and local asking you for money and if you need tours and others things not a nice experience.reception very slow and not very organised.breakfast plenty but hot food not very warm.hotel restaurant we didn't try but our friends eat...

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Helpful?
Thank Juan G
KenziSolazur, Responsable relations clients at Kenzi Solazur, responded to this review

Dear Guest, We regret to learn of the challenges you experienced during your recent visit. Our hotel prides itself on providing a world-class services, yet in some cases, mistakes can occur. Rest assure, we will take the necessary measures to do an internal follow up with our staff to ensure that issues such as you have mentioned do not happen...

Reviewed 24 February 2017

Very nice view for the sea, services and facilities is good. breakfast is very boring. same food in same place for two weeks! strongly recommend the rooms with sea view since this is the big feature for this hotel.Keep away from first /two floors since the disco tec in the ground floor and very loud (couldn't sleep till change the...

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1Thank Haytham A
Reviewed 15 February 2017

Nice and confortable hotel, with a good vision to the beach. Good breakfast and simpathy from the employes. I was 3 times in Tanger and always choose this hotel. Good option in Tanger, near to the beach and other restaurants.

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Helpful?
Thank José C

281 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The four-star hotel Husa Solazur Business Spa is the most exclusive hotel, with the largest capacity in the north of Morocco. ... more   less 

Additional Information about Kenzi Solazur

Address: Avenue Mohammed VI, Tangier 90000, Morocco (Formerly Solazur Business & Spa)
Region: Morocco > Tangier-Tetouan Region > Tangier
Price Range: £46 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kenzi Solazur 4.5*
Number of rooms: 348
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Tangier
#5 On the Beach Hotel in Tangier
#6 Luxury Hotel in Tangier
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Questions & Answers

Here's what travellers have asked, with answers from Kenzi Solazur staff and other travellers.
4 questions
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3 months ago
Birmingham, United Kingdom
over a year ago

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Questions? Get answers from Kenzi Solazur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the beach. You might be lucky!😜”
stephengib, 11 May 2017 | Read review
“Don't waste your money.”
NixongChaldee, 3 May 2017 | Read review
“The rooms for the back is more silence”
W4067VIjos_c, 15 Feb 2017 | Read review
“mediterranean view”
Amal-Elyahyaoui, 12 Jan 2017 | Read review
“Get the rooms with a sea view”
bourroub, 14 Dec 2016 | Read review
5 of 5
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US$66* /night
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Prices are for 1 room, 2 adults
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