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Serengeti Serena Safari Lodge

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Serengeti Serena Safari Lodge
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824 Reviews from our TripAdvisor Community

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Showing 670: English reviews
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San Antonio, Texas
Reviewed 5 days ago NEW

The hotel was the most isolated, but had the warmest staff. There were both single as well as two story cabins, arranged about 50-50 on both side of the office, bar, and dining room. The room was quite large, the shower at floor level. Our single story room looked out on open area where there were about 20 guinea fowl...

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Helpful?
Thank DFHENDY
Lee, Massachusetts
Reviewed 6 days ago NEW

High class, clean, friendly, amazing views, close to major wildlife areas. Food significantly above average, nice pool, great service. No fence, so wildlife can enter and wander area. Lodge requires staff escort after dark.

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Helpful?
Thank chiron57
Brooklyn, New York
Reviewed 1 week ago

The common areas at this lodge far outweigh the experience you'll have in individual rooms. We enjoyed the pool, the bar, and the views from our rooms - those are top-notch. However, the rooms themselves have two HUGE drawbacks: 1) they are hot as hell and the small desk fan is not enough to cool them down even as the...

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Helpful?
Thank kimberley l
SerenaHotels, Manager at Serengeti Serena Safari Lodge, responded to this review

Dear Kimberley, Thank you for taking your time to write a detailed feedback on your recent stay with us. we would like to apologize for the negative experience on the unusually hot temperature in the rooms and also the mosquito net. I assure you the matter on ventilation is being addressed currently with a view to getting a lasting solution....

Cardiff, United Kingdom
Reviewed 1 week ago

What a fabulous setting, views over the Serengeti, excellent food and friendly helpful staff. Sad we were only here for two days and only able to experience the infinity pool once.The vista from the room, which had its own balcony was fantastic and the wildlife were almost in touching distance

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Helpful?
Thank RickyCardiff
SerenaHotels, Manager at Serengeti Serena Safari Lodge, responded to this review

Dear RickyCardiff, Good morning and thank you for taking your time to share your feedback with us. It was a pleasure hosting you and we hope we shall have the opportunity to welcome you once more for a longer stay. Best wishes Felix Ogembo

Reviewed 1 week ago via mobile

We've been at Serena Safari Lodge at Serengeti on January 2017.The environment,rooms were amazing as well as the hospitality of the staff.Food were O.K,so was experiencing meeting with animals within the camping area (ofcourse while escorted by the security).I would definitely come back again if I could

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Helpful?
Thank Nİlüfer Hatice D
SerenaHotels, Manager at Serengeti Serena Safari Lodge, responded to this review

Dear Nİlüfer Hatice D Thank you for sharing your feedback with us on your recent safari adventure at the Serengeti. we are delighted to know how much you enjoyed your stay with us and the encounter with the animals within the lodge. we look forward to hosting you once again in the not too distant future. best regards Felix Ogembo

Boston, Massachusetts
Reviewed 2 weeks ago via mobile

We stayed at this lodge and loved the accommodations. Nice bathroom, comfortable beds. Don't be surprised if a buffalo or an Impala are hanging out near your bedrm window. The food was plentiful but buffet and average.

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Helpful?
Thank MarleneBoston
SerenaHotels, Manager at Serengeti Serena Safari Lodge, responded to this review

Dear MarleneBoston, thank you for sharing your feedback on your recent safari and stay with us at the Serengeti Serena and in particular on the quality of the buffet. We shall review this with the team on the ground. it is our hope this did not take away too much from your overall experience at the lodge. Best wishes. Felix...

cambridge, MA
Reviewed 3 weeks ago

We loved the Serengeti Serena. The view over the Serengeti from the pool/terrace area is amazing, and it was so lovely to look out of our window to find dikdiks, bushbabies, impala, hyraxes, guinea hens right outside. The rooms were quite spacious and comfortable. Our interconnecting family room had both a shower and a bathtub, which we really appreciated. Our...

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Helpful?
Thank atrevida
SerenaHotels, Manager at Serengeti Serena Safari Lodge, responded to this review

Dear Atrevida, Thank you for taking your time to share your wonderful feedback on your recent stay with us during your safari in the Serengeti. We are delighted to hear of how much you enjoyed your stay and our services at the lodge. I will share this feedback with the team and it is our hope that we will have...

Lake Oswego, Oregon
Reviewed 3 weeks ago

The architecture of grass thatched huts is beautiful. We had a ground floor unit. The interior is nicely done with a small balcony to watch animals pass by at dusk. We saw dik diks, gazelles and bats each evening.The bar and restaurant continue with the domed roof and dark wood interiors. The dining area is a little cramped making it...

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Helpful?
Thank Suzanne C
SerenaHotels, Manager at Serengeti Serena Safari Lodge, responded to this review

Dear Suzanne C Thank you for taking your time to share your feedback on your recent stay Serengeti Serena during your safari. we have taken note of your comments on the restaurant and the buffet. we shall discuss this with the team in detail to get a remedy for the same. we would like to apologize for that and hope...

London
Reviewed 4 weeks ago via mobile

The team at the Serengeti Serena Safari lodge went absolutely above and beyond for a special moment for someone staying at the residence. I had been in San Francisco and despite the time zone and short notice as I could not send flowers for Valentines Day (park restrictions and it's the middle of no where) the team went above and...

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Helpful?
Thank Expert_City_Dude
SerenaHotels, Manager at Serengeti Serena Safari Lodge, responded to this review

Dear Expert_City_Dude Thank you for taking your time to share your feedback with us on your experience when you booked for the surprise for your grandmother. I will share this with the team and in particular Mr Ibrahim Ongori who you have mentioned. Best wishes Felix Ogembo

Swiss Alps, Switzerland
Reviewed 4 weeks ago

My family and i stayed 4 nights at serengeti serena lodge, the place is a paradise,the stuff the food and the quality of service is Phenomenal, the pool and the view is incredibly gorgeous, i highly recommend this place for anyone who prefer a luxury accommodation in Serengeti national Park Asant Sana

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Helpful?
Thank lucia871
SerenaHotels, Manager at Serengeti Serena Safari Lodge, responded to this review

Dear Lucia871 thank you for sharing your feedback regarding your recent stay with us while on safari in the Serengeti. I will share your kind words with the rest of the team and we hope we can have the pleasure to welcome you back to Serengeti soon. warm regards Felix Ogembo

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Serengeti Serena Safari Lodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are located with excellent views”
 of 5 bubbles RickyCardiff, 14 Mar 2017 | Read review
“Choose suites as they have larger rooms”
 of 5 bubbles lucia871, 22 Feb 2017 | Read review
“Ask for an upper level room.”
 of 5 bubbles Calypso88, 22 Feb 2017 | Read review
“top rooms have best views”
 of 5 bubbles lizworcester, 22 Feb 2017 | Read review
“All rooms have good view!”
 of 5 bubbles Mama-Eeva, 19 Jan 2017 | Read review
5 of 5