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Hotel Les Berges Du Lac- Concorde

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Hotel Les Berges Du Lac- Concorde
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283 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Trieste, Italy
Reviewed 4 weeks ago

Very happy to have chosen this hotel, my room was nice and clean with a balcony and beautiful views on the lake. After the chaos of Tunis centre, it was very relaxing to come back to the hotel and have a drink on the beautiful terrasse restaurant and bar on the lake. A taxi ride to the centre takes 15...

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Helpful?
1Thank Radovini
ChedlyLasram, Guest Relations Manager at Hotel Les Berges Du Lac- Concorde, responded to this review

Dear Guest, Thank you very much for your kind comments. We are always happy to satisfy our clients. Best Regards,

Dubai, United Arab Emirates
Reviewed 15 October 2016 via mobile

Went there early october, For business trip, people there are friendly Generally nice small hotel for people looking to stay in the center of the town Good for business travelers meeting rooms are average size for 20-30 max Breakfast is modest, need more international options Gym need to be cleaned and not that maintained. Would recommend to stay there and...

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Helpful?
1Thank raedsalameh
Reviewed 7 October 2016

Very beautiful views on the lake and an ideal location with lots of cafes in the close by. The rooms aren't comparable to a four or five star based on the age of features and furniture inside them. This hotel is in bad need of a renovation. I would also say that having a non-smoking hall is not realistic in...

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Helpful?
2Thank SmooveTravel
Reviewed 6 October 2016 via mobile

The nice views on the lake and the location is fantastic but the room like too old and not clean I think hotel in this location &that view should get renovation as soon as possible ,,reception staff not on the real responsibility thy should respect the hotel name.

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Helpful?
Thank Salah O
ChedlyLasram, Guest Relations Manager at Hotel Les Berges Du Lac- Concorde, responded to this review

Dear Guest, Tanks for the review. We are aware that the rooms furniture are aging a little bit and a rejuvenation process is already on the line. It is however not acceptable that you room was not clean. We will investigate on this and take corrective actions. It would help a lot if you could detail the issue a little...

Tripoli, Libya
Reviewed 26 September 2016

Beautiful hotel in regarding to the location picturesque in front of the lake spacial in the early morning, but the furniture of the hotel too Old either in the rooms have not been updated for long ago,Bathroom tools are not quality Restaurant service is too slow with customers Breakfast is varied and not fresh the view of the Restaurant Beautiful...

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Helpful?
3Thank Abu Yousuf E
ChedlyLasram, Guest Relations Manager at Hotel Les Berges Du Lac- Concorde, responded to this review

Dear Guest, Thanks for the review. We are sorry to hear that you did not enjoy your room. Could you give us your room number so we can check these issues up and eventually replace the defective features? I will transfer you complaint about the service and breakfast to the concerned department and they will take actions to fix it...

Reviewed 7 September 2016 via mobile

Excellent hotel very clean the staff are good with nice hospitality the rooms are big we got an upgrade to big room and the food is good. I recommend it for business or leisure woth family or friends.

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Helpful?
1Thank Adil C
ChedlyLasram, Guest Relations Manager at Hotel Les Berges Du Lac- Concorde, responded to this review

Dear Guest, It is always a pleasure to read such kind comments. Thank you very much for the review. We hope to see you again soon at Hotel Les Berges du Lac

Reviewed 6 September 2016

I arrived to hotel 28 Aug and was stayed thier for 1 week becuase of business trip. First empression was good..... however, feelin dissappointed after one day of stay. Service was not good...taking so much time to help you and request for something. Encountered staff dont know how to speak english whic lead us walk out... try to ask for...

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Helpful?
Thank Leeney L
ChedlyLasram, Guest Relations Manager at Hotel Les Berges Du Lac- Concorde, responded to this review

Dear Guest, Thanks for the review. We are sorry that you didin't enjoyed yourself with us. Could you give us more details about the type of request you expressed? It would be helpful in order to follow the case and come back with a precise answer. As you said the city view and lake view rates are differant and that...

Reviewed 3 September 2016 via mobile

I stayed here from 30th Aug too 2nd September on a business trip,,and enjoyed every bit of it,staff is very helpful and smiley and location is superb, the swimming pool facility was superb and over all ambience was very good

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Helpful?
1Thank Shabbeer M
ChedlyLasram, Guest Relations Manager at Hotel Les Berges Du Lac- Concorde, responded to this review

Dear Guest, Thank you very much for your kind review. We are very happy that you enjoyed yourself with us and we are looking forward to give you the same joy during your next stay with us :) Kind Regards

Dubai, United Arab Emirates
Reviewed 31 August 2016 via mobile

This hotel has nice interiors and nicer location. However, the service makes you hate yourself. 8 am you start working in lobby terrace, having an important tel. Conference where you find insisting waiter to clean the same table you are sitting. When asked to please postpone cleaning until after the call, i get a reply of " if you are...

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Helpful?
Thank bobsy N
ChedlyLasram, Guest Relations Manager at Hotel Les Berges Du Lac- Concorde, responded to this review

Dear Guest, Thank you very much for pointing out these issues. We are sorry that you had to face these problems during your stay with us. I wanted to meet you in order to get more details about the problems you had and then be able to take accurate actions to correct them. Following the email you sent me, we...

Reviewed 26 August 2016 via mobile

Super offhand staff. Why does posh not mean perfect service?? Went on Tuesday and it was 20 minutes before a girl in a dirty skirt ambled over to take our order. Vaguely drinkable coffee, which is a plus in Tunisia . Great air con which is nice. Toilets have most knobs on which is rare in Tunisia

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Helpful?
1Thank Abell M
ChedlyLasram, Guest Relations Manager at Hotel Les Berges Du Lac- Concorde, responded to this review

Dear Guest, Thank you very much for the review. We are sorry to hear that you did not enjoy our service. It isin't acceptable for any of our guests to have to wait 20 minutes for order taking. We will investigate the issue and take action to avoid it in the future. We hope to welcome you again and hopefully...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
On the shores of the Lake of Tunis, Les Berges du Lac Concorde Hotel enjoys an outstanding location in the heart of the capital's most prestigious business centre, 5 minutes from the Tunis Carthage international airport. The hotel offers a luxuriously furnished, refined and intimate setting, with all the very latest technology. It is the ideal location for meetings and, as soon as you arrive, our dynamic staff is on hand to offer you all the necessary advice and provide you with the very best care for your stay. The concept of a "boutique hotel": the soul of a luxury hotel. ... more   less 

Additional Information about Hotel Les Berges Du Lac- Concorde

Address: Rue du Lac Turkana, Tunis 1053, Tunisia
Region: Tunisia > Tunis Governorate > Tunis
Price Range: £92 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Les Berges Du Lac- Concorde 5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Les Berges Du Lac Hotel Tunis
Les Berges Du Lac Tunis
Hotel Style:
#4 Spa Hotel in Tunis
#12 Luxury Hotel in Tunis
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Questions & Answers

Questions? Get answers from Hotel Les Berges Du Lac- Concorde staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With lake view”
 of 5 bubbles Radovini, 9 Nov 2016 | Read review
“Stay someplace else.”
 of 5 bubbles DaleHumphrey, 23 Jun 2016 | Read review
“Wifi is weak in some rooms”
 of 5 bubbles MohannadF, 7 Jun 2016 | Read review
“try to get sea view”
 of 5 bubbles larsrpettersson, 21 May 2016 | Read review
“Recommended room Lake view!”
 of 5 bubbles TaiebE, 3 May 2016 | Read review
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