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Monomotapa Hotel- Legacy

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Traveller (119)
Room & Suite (38)
Dining (21)
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Overview
  • Excellent31%
  • Very good43%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
“crowne plaza”(23 reviews)
“aquarium bar”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (377)
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366 results
Traveller rating
120
151
63
23
9
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Time of year
LanguageEnglish
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120
151
63
23
9
Show reviews that mention
All reviewscrowne plazaaquarium barnational galleryroom servicethe ground floorthe hotel staffcustomer carebusiness travelerbusiness stayeasy accessenjoyed my staycentral locationswimming poolpleasant stayshort stayvisiting hararelobos
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1 - 5 of 366 reviews
Reviewed 1 week ago

The hotel has got great ambiance, friendly staff and is situated near beautiful scenery of Harare garden.I enjoyed my stay there.The food was delicious, furniture very neat and i repeat their friendly staffMore

Review collected in partnership with this hotel
Thank mchatendeuka
Response from Cary_0706, Guest Relations Manager at Monomotapa Hotel- LegacyResponded 1 week ago

Dear mchatendeuka Thank you for taking time to give us feedback following your recent stay with us. We are pleased that you enjoyed your stay with us and that you found our staff to be friendly.We take pride in knowing that the team’s efforts in...More

Reviewed 1 week ago

Excellent. Every department is giving best service and its very encouraging. I would however recommend that your staff should know their customers and award for customer loyalty . there are some rules that you lay down as an organisation for example receiving payment after every...More

Review collected in partnership with this hotel
Thank 451joramt
Response from Cary_0706, Guest Relations Manager at Monomotapa Hotel- LegacyResponded 6 days ago

Dear 451joramt Thank you for choosing to stay with us here at the Monomotapa hotel. We thank you for your feedback. We strive to ensure that all our guests are happy throughout their stay. We have taken note of your concerns regarding settling your account...More

Reviewed 3 weeks ago

The services at Monomotapa are generally well and the staff were always at service. however, the challenges were on communication. The internal communications were not good and needs review. The place was very pleasant and i would refer my other colleagues to this place. So...More

Review collected in partnership with this hotel
Thank mykmakanze
Response from Cary_0706, Guest Relations Manager at Monomotapa Hotel- LegacyResponded 2 weeks ago

Dear mykmakanze Thank you for choosing to stay with us at Monomotapa hotel. We thank you for your feedback, as it assists us on improving our hotel standards. We at Monomotapa work to ensure that all our guests are happy throughout their stay.We have taken...More

Reviewed 4 weeks ago via mobile

Spent 1 night whilst attending a business meeting. Always a pleasure staying at this upmarket hotel. My reservation was done very fast & the hotel staff are courteous. The hotel overlooking the Harare gardens provides spectacular views.More

Thank Idah T
Response from Cary_0706, Guest Relations Manager at Monomotapa Hotel- LegacyResponded 4 weeks ago

Dear Idah T Thank you for your feedback. We are always happy to welcome you to our hotel. At Monomotapa we always aim to make our guests feel as comfortable as possible. We are glad that you enjoyed during your stay with us. We look...More

Reviewed 13 March 2018

Stayed for business purpose and excellent hotel with excellent Guest Relationship team (Carol, Natasha, Shemer, Izac). The room is very spacious and good bed. The shower speed and Aircon controller to be improved as there is no aircon control in the room. The amenities are...More

Thank Duraisamy
Response from Cary_0706, Guest Relations Manager at Monomotapa Hotel- LegacyResponded 4 weeks ago

Dear Duraisamy Thank you for choosing the Monomotapa as your hotel of choice. We are pleased with your very enthusiastic feedback of our service.We at Monomotapa work to ensure that all our guests are well taken care of and we are delighted that we managed...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$117 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$117 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (119)
Room & Suite (38)
Dining (21)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lamees S
21 April 2017|
AnswerShow all 4 answers
Response from NDABEZINHLE M | Reviewed this property |
You can arrange in advance with the hotel
0
Votes
Emilia T
9 November 2016|
AnswerShow all 2 answers
Response from Cary_0706 | Property representative |
Gooday Emilia T The pool is open for guests that are staying at the hotel as well as guests who are consuming food and drinks at the hotel. I hope this has been helpful. If you have any further questions, please do not... More
0
Votes
lovemorekatsokore
24 June 2016|
AnswerShow all 6 answers
Response from Chindori1 | Reviewed this property |
The hotel restuarant is located in the business district. Average meal is around 25$. Dinner maybe higher. The food is fresh and from the farms.
1
Vote
Room Tips
"No room tip."
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"The 11th Floor is great."
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"Blankets in cupboard quite dusty should be aired once in a while. there is also need for fridge. Flushing..."
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"food quality rated whole experience down"
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