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Elephant Hills Resort

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Elephant Hills Resort
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479 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Abbotsford, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

Lovely grounds at this hotel and very attentive staff. Food was delicious. Close to the attractions we were there to see. We heard it was being updated so should be amazing when rents are complete. Probably the fanciest hotel we stayed in while touring Africa, however we loved roughing it at the game reserves also. We felt more pampered here,... More 

Helpful?
Thank AP T
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear AP T Thank you for sharing the review of your stay with us. We are pleased that you had a great experience during your stay. Thank you again for your positive feedback regarding our staff, food and the environment this serves as a motivation to continue delivering good service to our valuable guests. We look forward to hosting you... More 

Masvingo, Zimbabwe
Level Contributor
3 reviews
Reviewed 1 week ago

The conference rooms at the Hotel which include kalundu and Kalala are magnificent. The Accommodation rooms are very good in design & decorations with comfortable furniture and air conditioners which complement the coolness of thatch roofs of the whole massive Hotel complex. The banqueting staff are so helpful, friendly and professional in their approach. The location of the resort away... More 

Helpful?
Thank dnjerere
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear dnjerere Thank you for sharing the review of your stay with us. We are delighted that you had a great experience during your stay. Thank you again for your positive feedback regarding our banqueting staff, conference rooms, hotel rooms and food.This serves as a motivation to continue delivering good service to our valuable guests. We look forward to hosting... More 

Harare, Zimbabwe
1 review
Reviewed 2 weeks ago

I enjoyed my stay more than everything else, the environment was just wonderful, your staff was welcoming, the facilities were excellent, the food was of high quality may be you may need to add on a little of game meals. Thank you for your hospitality please maintain the your standards.

Review collected in partnership with this hotel

Helpful?
Thank L1757HHjonathank
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear L1757HHjonathank Thank you for the review of your stay with us. We are delighted to know that our staff, facilities and food met your satisfaction.Your observations and comment have been noted and do direct us to an opportunity for improvement. We are pleased to share that the game meat has since been added to our buffet menu and we... More 

Sandton, South Africa
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

I visited the resort 14 months ago and would not have returned if it wasn't for the fact that I was invited to a conference. The resort has been ungraded since my last visit. Been repainted and a lot more clean. It remains a rustic hotel. If you are expecting 5 star big city luxury, it isn't the right hotel.... More 

Helpful?
Thank Gr1970Gr
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear Gr1970Gr Thank you for reviewing your stay with us.We are pleased to know that our facilities met your expectations.We are happy to let you know that we are still working hard to refurbish the rooms and facilities among other improvement projects and look forward to refreshing and updating the resort until all set standards and goals have been achieved.... More 

Boksburg, South Africa
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

I would like to that all the stuff at Elephant Hills Resort. Their service is good and excellent, the stuff is kind and very knowledgeable and helpful around the area. The room service was good and superior, their hospitality was great and I loved everything about the place. The food was delicious and tasty made with love, I enjoyed my... More 

Helpful?
Thank LeratoMathebula
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear LeratoMathebula Thank you for the review of your stay with us. We are delighted to know that our staff delivered excellent service and were hospitable to you. Thank you again for the positive feedback concerning your meal experience especially during breakfast. We look forward to hosting you in the near future. Regards NKO M More 

Harare, Zimbabwe
Level Contributor
23 reviews
8 hotel reviews
Reviewed 2 weeks ago

This resort is a beautiful place to stay. Staff were very polite and helpful. Only problem is the mosquitos, please do not leave your repellant and take your anti-malarials. Otherwise great resort, great stay!!

Helpful?
Thank estherd178
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear estherd178 Thank you for the review of your stay with us. We are pleased to know that our staff met your expectations and you enjoyed your stay with us. However we receive with regret your comments regarding mosquitoes. Please accept our apology for the inconvenience caused during your stay with us.We can however assure you that corrective measures have... More 

Kariba, Zimbabwe
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Situated a few Kilometres from the busy town centre, this resort facility is all in one from relaxing to business. Rooms and conference facilities are well furnished and air-conditioned. Service is par excellence. A place to be!

Helpful?
Thank Innocent K
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear Innocent K Thank you for reviewing your stay with us .We are so glad you enjoyed your stay with us at the Elephant Hills Resort, and really appreciate your wonderful feedback! We look forward to hosting you in the near future. Regards NKO M More 

Roxby Downs, Australia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Beautiful place to stay. Can be very hot though. There are only fans in hotel not air conditioning. Food is average wouldn't say it's the best. Staff is excellent very helpful and kind. Have to be very careful with locking doors as there are a lot of baboons in the area. Activities can be quite expensive. Overall really enjoyed the... More 

Helpful?
Thank April-lee2
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear April-lee2 Thank you for reviewing your stay with us.We are pleased to know that you enjoyed your stay with us.Your feedback is valuable and well appreciated as it serves to improve our performance.We are happy to let you know that we are working hard to refurbish the rooms(including the installation of new air conditioners) and facilities among other improvement... More 

Malawi
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago via mobile

Spent 4 nights here for a LIONS workshop. Conference facilities were excellent, staff were extremely courteous and helpful. Food was good and variety of choice. The hotel can accommodate 500 but despite its large size it was very welcoming. Lots of tourists staying. A free shuttle bus takes visitors to Victoria Falls with an hourly service. Free wifi.

Helpful?
Thank JintyC44
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear JintyC44 Thank you for sharing the review of your stay with us. We are delighted that you had a great experience during your stay. Thank you again for your positive feedback regarding our conference facilities, staff and food this serves as a motivation to continue delivering good service to our valuable guests. We look forward to hosting you in... More 

San Jose, California
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago

Elephant Hills is a lovely resort seemingly in the middle of the jungle. The room was clean and spacious, very nicely appointed with everything I needed. The price includes an excellent breakfast. Dinner in the hotel restaurant was excellent, and well priced. The notice on the balcony door says to keep locked because of the monkeys -- and they are... More 

Helpful?
Thank Victoria E
NKO M, Manager at Elephant Hills Resort, responded to this review

Dear Victoria E Thank you for sharing the review of your stay with us. We are delighted that you had a great experience during your stay. Thank you again for your positive feedback regarding our room, food and pricing this serves as a motivation to continue delivering good service to our valuable guests. We look forward to hosting you in... More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This majestic hotel, aptly named after the gentle giant of the bush (the elephant) merges seamlessly into its natural environment. Elephant Hills Resort has 276 rooms ranging from the impressive presidential suite to cool and spacious standard rooms. All rooms are ethnically decorated creating a combination of African ambiance with comfort and elegance. Each bedroom has modern amenities including air-conditioning, digital satellite television, bar fridge and en-suite bathroom. ... more   less 

Additional Information about Elephant Hills Resort

Address: 300 Park Way Drive, Victoria Falls, Zimbabwe
Region: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range: £118 - £240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Elephant Hills Resort 4*
Number of rooms: 276
Reservation Options:
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Also Known As:
Elephant Hills Hotel
Elephant Hills Victoria Falls
Hotel Style:
#6 Business Hotel in Victoria Falls
#6 Spa Hotel in Victoria Falls
#9 Romantic Hotel in Victoria Falls
#10 Family Hotel in Victoria Falls
#10 Luxury Hotel in Victoria Falls
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Questions & Answers

Here's what travellers have asked, with answers from Elephant Hills Resort staff and other travellers.
13 questions
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Washington DC, District of Columbia
22 days ago
Beijing, Beijing, China
over a year ago
Monrovia, Liberia

See all questions (13)

Questions? Get answers from Elephant Hills Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our view was of the grounds, with the Zambia river in the background. Saw lots of wildlife from our veranda.”
 of 5 bubbles APT668, 28 Nov 2016 | Read review
“rooms with wondows facing the zambezi river and the mosi-ua-tunya falls, for exciting views”
 of 5 bubbles dnjerere, 23 Nov 2016 | Read review
“Maybe you need to add a few movie and sports channels on your television sets.”
 of 5 bubbles L1757HHjonathank, 18 Nov 2016 | Read review
“Always close your sliding door, the monkeys like to pay a visit unexpected.”
 of 5 bubbles LeratoMathebula, 15 Nov 2016 | Read review
“Ask for a room facing Vic Falls to see the mist cloud rising day and night.”
 of 5 bubbles Vic2riaE, 1 Nov 2016 | Read review
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