Hilton Garden Inn Gaborone
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Hilton Garden Inn Gaborone

Traveller (28)
Room & Suite (17)
Hilton Garden Inn, Gaborone
Dining (10)
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About

4.5
#4 of 22 hotels in Gaborone
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
A modern hotel in the heart of the Capital's new CBD, offering business and leisure travelers all the modern amenities that they expect from an international Hotel brand
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Kids stay free
Children Activities (Kid / Family Friendly)
Car park
Internet
Pool / beach towels
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Wine / champagne
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Refrigerator
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Afrikaans
Hotel links
Special Offer:Hilton Honors Discount

Location

Plot 54366 Western Commercial Rd New CBD, Gaborone Botswana
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
Sir Seretse Khama Intl Airport
128Reviews1Q+A11Room tips

Reviews
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Traveller rating
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Detailed Reviews
Costa Maonei wrote a review May 2023
Johannesburg, South Africa
Hotel's Favourite
5.0 of 5 bubbles
Quieter environment than before, really pleasurable stay. Everything else has retained its class and touch, and there have been more conveniences added too, including direct access to the lobby since changes to the surroundings have been completed. Make it a point to try the beef seswaa!
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gotlhe Moloise, Guest Services / Front Office at Hilton Garden Inn Gaborone
Responded 1 Jun 2023
Dear Moanei Greetings! Thank you for staying with us and for taking a moment to share your experience! We are happy to hear that you had a wonderful stay! This wonderful feedback will encourage the team to continue offering great service and further improve guest experience! We look forward to welcoming you back. Best Regards, Hilton Garden Inn Gaborone Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
D_and_LWales_UK wrote a review Feb 2020
Wales, UK
5.0 of 5 bubbles
I visited the Garden Inn to run a training workshop for 5 days, but stayed for 7 nights. Everything was excellent. The bedroom was spotless, had a really comfortable bed and pillows with good quality bed linen. The food was very good at both breakfast and lunch; fresh, a good variety and tasty. The tech team that supported our workshop was also very professional and proactive, resolving all glitches effectively and efficiently. But the stand out point was the service afforded us by the staff. They were highly efficient, personable and went out of their way to make my stay great - they succeeded 😁. A couple of staff stood out and I think deserve a special mention. They were Kelly and Tobogo on the front desk and Khotla, who performed brilliantly in the restaurant and the bar. Well done all.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GotlheMoloise, Front Office Manager at Hilton Garden Inn Gaborone
Responded 18 Feb 2020
Dear Derek B Thank you for taking a moment to give us feedback, we are happy that your stay was great! The feedback was shared with the team, including Kelly, Tebogo and Kgotla, they were very delighted. We look forward to your next awesome stay with us! Best Regards, Hilton Garden Inn Gaborone
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cmatoobona wrote a review Jan 2020
4.0 of 5 bubbles
The area is very secure and staff members at the reception are very friendly and hospitable. The rooms are comfortable with good internet; ironing facility very good. TV good, and location excellent. Breakfast a concern.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GotlheMoloise, Front Office Manager at Hilton Garden Inn Gaborone
Responded 15 Jan 2020
Dear C Matoobona Thank you for taking a moment to share your experience. I am happy to hear that you liked our facilities, hospitable and friendly Team. We apologise that we did not exceed your expectations, the feedback does help us improve. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Best Regards, Gotlhe Moloise Front Office Manager Hilton Garden Inn Gaborone
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mdipate wrote a review Feb 2020
4.0 of 5 bubbles
I have used the hotel a few times now and I have been impressed by the quality of of their service from check in until the day of departure. The staff is extremely helpful and friendly. The food was top notch and their location was ideal for the purpose I had traveled for
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GotlheMoloise, Front Office Manager at Hilton Garden Inn Gaborone
Responded 18 Feb 2020
Dear Dipate Thank you for taking a moment to give us feedback, we are happy to hear that your stay was great! The feedback has been shared with the team, it will encourage the team to continue offering exceptional service! We look forward to your next excellent stay with us! Best Regards, Hilton Garden Inn Gaborone
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike T wrote a review Sept 2020
Francistown, Botswana
5.0 of 5 bubbles
I will say the Hilton is now my choice number 1 hotel in Gaborone. During this challenging COVID 19 pandemic my stay was perfect and protocols were observed and executed.
The hotel staff were brilliant starting with a friendly efficient check in process. The room comfort, size and amenities are excellent. The bar restaurant and other services are equally on point. The Hilton's location is fantastic especially for business travel. If dinning away from the hotel is preferable there are many good choices all within easy walking distance
If you have self driven there is secure covered parking provided by the hotel
Don't hesitate to book, you making a great choice
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Date of stay: August 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: The hotel is in the CBD, any room is fine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gotlhe Moloise, Guest Services / Front Office at Hilton Garden Inn Gaborone
Responded 9 Sept 2020
Dear Mike Thank you for taking a moment to share such great feedback! We are happy to hear that the team was brilliant and that you enjoyed your stay with us. We have celebrated your comments with the team. Our goal is to make your stay better and brighter, and if something isn't just the way you like it, simply let any hotel team member know and we will make it right. Guaranteed. We are looking forward to welcoming you back to our hotel. Stay Safe! Best Regards, Gotlhe Moloise Front Office Manager Hilton Garden Inn Gaborone
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel H wrote a review Feb 2020
Jaffa, Israel
5.0 of 5 bubbles
New hotel. Very high standard.
Just across is a cafe with music and fun.
Big room with modern bathroom

I am fussy with food (diet etc) so I didn not find myself vey much to eat in breakfast and dinner.
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GotlheMoloise, Front Office Manager at Hilton Garden Inn Gaborone
Responded 4 May 2020
Dear DanielH Thank you for taking a moment to share your experience about your stay with us. We are happy to hear that you had a wonderful stay! We are looking forward to your next stay with us. Best Regards Hilton Garden Inn Gaborone
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kenzo wrote a review Mar 2023
Orlando, Florida
5.0 of 5 bubbles
We had an amazing stay at this beautiful property. We loved our suite so much, very spacious & beautiful. As diamond members we appreciate the great customer service we were provided. Ghe staff went above & beyond. The GM Thabani & his entire team are very helpful, accomodating, professional & made us feel at home. The front desk staff especially Patience are absolutely incredible. Lebo & Marcia assisted us with our requests prior to checking in & we are so grateful for their exceptional customer service. The hotel is very clean, conveniently located close to every place we needed to go to, the breakfast, lunch & dinner were delicious especially those seswaa tacos. We would absolutely recommend this hotel to our friends & family members & we can't wait to return. Benny at the restaurant is incredible. Everyone was so nice. Kenaope & Ben Reeves
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gotlhe Moloise, Guest Services / Front Office at Hilton Garden Inn Gaborone
Responded 27 Apr 2023
Dear Kenaope & Ben Thank you for your loyalty to Hilton and for taking a moment to share your experience. We are happy you had a wonderful stay. We applauded and celebrated those you mentioned and the entire team to the excellent service! This great feedback will encourage the team to continue offering excellent service! We look forward another excellent stay with us. Best Regards, Hilton Garden Inn Gaborone Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DrDianeLynn wrote a review Feb 2020
Philadelphia, Pennsylvania
4.0 of 5 bubbles
I was in Gabarone for work at Princess Marina Hopsital. They had me booked in another facility which was dirty and awful so i found this hotel because i am a Hilton Honors Platinum member. I thought the rate was a bit high for Gabarone, but I was desparate. Looking at rates now that I am home, the rates are much less expensive then what I had to pay.
I did like that the staff made an effort to get to know me. They greeted me by name in the morning and evening.

The bartenders do not know how to make a mojito-one night they put cucumber in my drink and I am allergic to cucumbers! They also did not have mint stocked.

I was disappointed that the pool was not functional

I had problems with both the AC in the room and the refrigerator but both were addressed within 2 hours of my arrival.
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Date of stay: February 2020
3.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Many restaurants around to walk too.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GotlheMoloise, Front Office Manager at Hilton Garden Inn Gaborone
Responded 4 May 2020
Dear Dr Diane Lynn Thank you for taking a moment to share your experience about your stay with us, the feedback does help us improve. We are happy to hear that the team was friendly. Your concerns have been noted, we apologise that we did not exceed your expectations. The feedback was shared with the team and it will definitely help us as we continue to work towards improving our guest experience. With regards to the rate, the government of Botswana has a special rate, it is advisable to book through the local government office for you to be offered that rate. We are looking forward to your next stay with us. Best Regards, Hilton Garden Inn Gaborone
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Report response as inappropriate
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Fantajan wrote a review Sept 2022
Pretoria, South Africa
4.0 of 5 bubbles
My first impression wasn’t the best. I had made arrangements to use the hotel shuttle. Upon my arrival at the airport, I couldn’t find the driver. I called the hotel and was told the driver was late from having dropped off another passenger. In the end, I waited 30 minutes as the driver then needed to wait for two passengers from the next flight. When we exited the airport, I was surprised to learn that the
hotel shuttle was a private car, a small sedan, into which I was stuffed with two other strangers. The good news is that it was free. Aside from this experience, generally my impression of the hotel was positive. It is conveniently located near a small shopping area with a grocery store and several restaurants (PRIMI, the rooftop restaurant at Room 52, and my favorite, Sip and Grill). The receptionists were friendly and helpful and gave me a room on the 6th floor at the end of the hall which was quiet. The room was clean and comfortable with a fridge, fast Internet, a soft bed and (too) soft pillows. The hotel provides Crabtree and Evelyn toiletries which I liked. I appreciated that the shower had a setting (that you can override) to encourage people to use less water. I sat by the hotel pool which, while
relatively small, was a pleasant oasis in the midst of the city. The gym is small but has well maintained cardio machines. Breakfast was included and was a nice mix of buffet offerings. Overall a pleasant overnight stay.
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Date of stay: September 2022
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gotlhe Moloise, Guest Services / Front Office at Hilton Garden Inn Gaborone
Responded 3 Oct 2022
Dear Fantajan Thank you for staying with us and for taking a moment to share your experience. We are happy to hear that your overall experience was great! We are very sorry we did not exceed your expectations on airport transfers. We have a bigger shuttle, it had gone for regular service, the next time you visit you will get a ride in a bigger shuttle bus. It's great to hear that the team was friendly and helpful, and that everything else was positive! We look forward to welcoming you back. Best Regards, Hilton Garden Inn Gaborone Team
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Report response as inappropriate
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areadblackgirl wrote a review Mar 2020
4.0 of 5 bubbles
Had a great time at the Hilton. The pool was closed for maintenance, which was unfortunate, but the look and feel of the hotel in general is pretty good. I was most impressed by the customer service, as you'd find in Botswana, the people are extremely courteous.
The hotel is central, right opposite the Primi and very close to a small mall, which makes the stay interesting because of the availability of resources.
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GotlheMoloise, Front Office Manager at Hilton Garden Inn Gaborone
Responded 4 May 2020
Dear areadblackgirl Thank you for taking a moment to share your experience about your stay with us, the feedback does help us improve, we are pleased to hear that your stay was awesome! We are looking forward to your next stay, and we hope that your next stay will even be better and brighter. Stay Safe! Best Regards, Hilton Garden Inn Gaborone
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aimbame79 wrote a tip Mar 2024
Houston, Texas113 contributions60 helpful votes
5.0 of 5 bubbles
"Do enjoy a nice beverage in the bar/cafe. Nice beer and wine selection and great espresso."
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Costa Maonei wrote a tip Feb 2024
Johannesburg, South Africa46 contributions14 helpful votes
5.0 of 5 bubbles
"Great, whatever your purpose of visit is."
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Baptista wrote a tip Mar 2023
Centurion, South Africa3 contributions
5.0 of 5 bubbles
"Change the shower heads. "
Read full review
Travel Rash wrote a tip Oct 2022
Gaborone, Botswana255 contributions64 helpful votes
1.0 of 5 bubbles
"Don't book it"
Read full review
Mike T wrote a tip Sept 2020
Francistown, Botswana72 contributions16 helpful votes
5.0 of 5 bubbles
"The hotel is in the CBD, any room is fine"
Read full review
Not the right property for you?
There are more places to choose from in the Gaborone area.
PRICE RANGE
£88 - £115 (Based on Average Rates for a Standard Room)
LOCATION
BotswanaSouth-East DistrictGaborone
NUMBER OF ROOMS
147
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON GARDEN INN GABORONE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hilton Garden Inn Gaborone
Which popular attractions are close to Hilton Garden Inn Gaborone?
Nearby attractions include Three Chiefs' Statues (0.3 miles) and ISKCON Gaborone (0.5 miles).
What are some of the property amenities at Hilton Garden Inn Gaborone?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Gaborone?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Gaborone?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Gaborone?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hilton Garden Inn Gaborone?
Conveniently located restaurants include Bull & Bush Pub, Table50Two, and Fego Caffe.
Are there opportunities to exercise at Hilton Garden Inn Gaborone?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hilton Garden Inn Gaborone have an airport shuttle?
Yes, Hilton Garden Inn Gaborone offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Garden Inn Gaborone have airport transportation?
Yes, Hilton Garden Inn Gaborone offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Gaborone?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Gaborone?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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