I booked a room for six days and they neglected to tell me that one of those days the whole compound would be taken over by an event. I couldn't use the restaurant or the pool or any of the facilities. Furthermore, I got conflicting answers about what I should do to get food. The phone in the room doesn't work, so I have to walk down to the front desk any time I have a question, and even then, I get incorrect answers. Although they say they accept credit cards, when I checked in the person at the desk said the machine wasn't working. They show a restaurant in their online pictures, but the restaurant is under construction. On the positive side, there is a nice view of Freetown, there is light and running water. Considering how much I am paying per night, I expected more.…
I have stayed at the Country Lodge several times during visits to Freetown. The staff are always welcoming, friendly and flexible. Amazingly, they remember previous guests by name - even the breakfast cook. It was great having evening meals on the patio overlooking the city to the ocean - delightful temperature and breeze that would have been missing down the hill. Thankfully, progress has been made on the road to reach the hotel so it is not quite as bumpy and hopefully progress on that front will continue. Internet was fast and good - very few outages while I was there. But the winning factor of the hotel is the staff and their hospitality. Well worth being a bit out of the city centre for that privilege.
Stayed for a week and hotel stay was perfect; the only negative for me is that hot water didn't run in my room for a few days and it took the hotel 2 days to fix this. Otherwise, it was a very pleasant stay.
Stayed 6 nights for business. Hotel is up on a hill, and a very bumpy journey with the road. When we were leaving it looked like it was being redone. Completely self-contained compound - and lots of good facilities. Great restaurant food and there is a big gym and nice sized pool. Excellent helpful staff. My bag didn't arrive on my flight and after chatting to the reception the next day, they were really helpful and helped me locate it just before I had to check out! Safe in room - although it is not bolted down. When we were there the hotel did not have a license to accepted US dollars - so either had to pay in local currency, or use card. The card machine worked.
Very warm and kind staff. Also proffesionals...especially at the reception. Great breakfast variety to choose from. Lovely view of Freetown. Reliable internet in the room and throughout other facilities. Will visit again.Thank you. - Nancy.........
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