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Sheraton Kampala Hotel

786 reviews
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Traveller (269)
Room & Suite (72)
Dining (46)
Overview
  • Excellent17%
  • Very good42%
  • Average26%
  • Poor10%
  • Terrible5%
Travellers talk about
“the club lounge”(20 reviews)
“equator bar”(8 reviews)
“bit dated”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (786)Write a Review
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All reviewsthe club loungeequator barbit datedbusiness tripexecutive roombusiness centerbeautiful gardenseast africaenjoyed my staygymseassecurityweekendsenvironment
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241 - 245 of 741 reviews
Reviewed 3 September 2016 via mobile

Well this was my first time to try the buffet, but am assuring you it was amazing, variety of salads, foods, meat, chicken, fish, dessert was awesome! ! A well organized place with excellent stuff, I really liked the view, set up and lunch, please...More

Thank mukiibiM
Response from SheratonKampala_PR, Public Relations Manager at Sheraton Kampala HotelResponded 5 September 2016

Dear Valued Guest, Thank you for the great review, your compliments are well and truly appreciated especially by the Executive Chef and the entire Food & Beverage team. We look forward to creating more and more pleasurable experiences such as yours. Regards,

Reviewed 2 September 2016

The Kampala Sheraton Hotel mains its traditional service but still maintains quality services and great ambiance with delicious meals and snacks at friendly price as well as tight security for its occupants.

Thank Rasta E
Response from SheratonKampala_PR, Public Relations Manager at Sheraton Kampala HotelResponded 5 September 2016

Dear Valued Guest, Thank you for the great review, your compliments are well and truly appreciated and we are glad your experienced matched your expectation. We look forward to hosting you again. Regards,

Reviewed 1 September 2016

This is one of the few international chain hotels in Kampala. I would say the rooms are OK, quite small and could definitely do with a renovation but they are clean. HOWEVER, i was "upgraded" to an executive room on 3rd floor, which was right...More

Thank 990laura
Response from SheratonKampala_PR, Public Relations Manager at Sheraton Kampala HotelResponded 5 September 2016

Dear Valued Guest, Thank you for your generous recommendation of the various Fitness Center amenities and just to add to that, the Hotel does provides a full guide of our services in each room with descriptions of what is available for guests including the Fitness...More

Reviewed 31 August 2016

The customer service was utterly poor at Kampala sheraton. I checked in at 11 PM, to find out that the room was not ready; i was given a twin bed room - while the booking was for king bed room; the reception promised to change...More

Thank Vishalhere
Response from SheratonKampala_PR, Public Relations Manager at Sheraton Kampala HotelResponded 5 September 2016

Dear Valued Guest, We greatly appreciate you taking the time to share your feedback with us regarding your stay at the Sheraton Kampala Hotel and although your experience was to up to expectations we do consider your views strongly and this will guide us as...More

Reviewed 6 August 2016

Spent 4 nights at the Sheraton, while on business in Uganda, the rooms were okay. There is an awesome bar on the ground floor and there is an awesome band in the evening and one has easy access to a lot of the amenities within...More

Thank Somet K
Response from SheratonKampala_PR, Public Relations Manager at Sheraton Kampala HotelResponded 8 August 2016

Dear Valued Guest, Thank you for sharing your experience with us and we are pleased that you enjoyed your stay here at the Sheraton Kampala. We look forward to hosting you on your return to Kampala. Best regards,

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Tennis Court
Details
Price range
US$195 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Kampala
#4 Spa Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$195 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Kampala
#4 Spa Hotel in Kampala
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (269)
Room & Suite (72)
Dining (46)
Pool & Beach (8)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Katerina M
15 September 2017|
AnswerShow all 2 answers
Response from Cyrus M | Reviewed this property |
When we were there staying in the hotel we had 8 rooms for 4 nights 5 days we did take a small conference room which was ok to accommodate about 15 - 20 people depending upon how your table setting is going to be. The rent... More
0
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paxkalipinde
8 September 2015|
AnswerShow all 2 answers
Response from tjsmart | Reviewed this property |
It varies depending on the exchange rate for the period, but between $150 - $190 USD
0
Votes
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12
Room Tips
"Clean room, be sure you ask before you take drinks from the refrigerator. Not all drink a free"
Read review
"quality of rooms are very variable as in any large hotel. All the time the re-modernise rooms."
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"Car park view so you are not disturbed by the music from the bar & restaurant"
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"I liked the bathroom suppplies which was provided consistently, general interior design of the room is elegant"
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