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Emerald Hotel

Traveller (5)
Room & Suite (4)
Dining (1)
  • Excellent0%
  • Very good46%
  • Average27%
  • Poor7%
  • Terrible20%
  • 10 Jan 2017
    “Basic and poor”
  • 12 Aug 2016
    “Average ”
3 Semeliki Valley Crescent Off Bombo Rd, Kampala Uganda See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
3 Star accommodation
Reviews (15)
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1 - 5 of 15 reviews
Reviewed 10 January 2017 via mobile

The good thing about Emerald hotel is that it offers what it promises. The hotel is cheap and the services are equally cheap. The place is run down, dusty and has poor conference facilities. The food was okay. It has a garden that seemed popular...More

Thank Patrick M
Reviewed 12 August 2016 via mobile

The hotel building is good and rooms are also good but customer care is still below average. I used to be a regular client and would get good services but some front desk staff are sometimes careless and rude. Smoking is allowed in rooms which...More

Thank Wngabo
Reviewed 14 July 2016

Rude staff. Rude Managers. Complaints are neglected. They don't even provide a fan despite knowing the AC IN THE AC ROOM IS NOT WORKING. Truly disappointed. Zero Security. Got robbed just next to the entrance and there was no help provided by their security guard....More

Thank Opolot D
Reviewed 5 July 2016

Booked a room online. Room had no mosquito net. Very loud neighborhood. Way overpriced but the online deal was good. Left only a bit disappointed but then two days later I received a threatening email sayign I had not paid. I booked through Booking.com and...More

Thank Chrissy P
Reviewed 3 June 2016 via mobile

I read the reviews before booking and decided to ignore them but they definitely weren't wrong! This hotel has seen better days with photos probably taken about 15 years ago with no work done to maintain the hotel since then and is desperate need of...More

Thank Rory G
View more reviews
Conveniently located in the heart of Kampala, Emerald Hotel Kampala features a terrace and an expanse of green lawns. The hotel offers free WiFi throughout the property and free private parking is available on ...More site. The rooms at Emerald Hotel Kampala are each equipped with a flat-screen TV with cable channels and a telephone. Some rooms offer a dining area, microwave and BBQ facilities. Guests can enjoy a meal at the multi-cuisine restaurant or relax with a drink at the bar. Other facilities at Emerald Hotel Kampala include a health and fitness club, wedding venue. The friendly staff are available to help at the 24-hour front desk and guests can make use of the luggage storage facilities. Emerald Hotel Kampala is within 50 km of Entebbe International Aiport, while the Gaddafi National Mosque and Uganda Museum is just 1.5 km away. Less
Hotel class
Hotel Amenities
Free Parking
Breakfast included
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Hotel class
Number of rooms
Price range
US$30 - US$92 (Based on Average Rates for a Standard Room)
Uganda > Central Region > Kampala
Hotel class
Number of rooms
Price range
US$30 - US$92 (Based on Average Rates for a Standard Room)
Uganda > Central Region > Kampala
Traveller (5)
Room & Suite (4)
Dining (1)
Family and Play Areas (1)
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Questions & Answers
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Rhonda W
2 October 2015|
Response from Balesh S | Property representative |
Room Tips
"room 207 was perfect for me"
Read review
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