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Kampala Serena Hotel

Traveller (381)
Room & Suite (132)
Dining (53)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
An inspirational blend of 5-star polish and pan-African panache, this world-class hotel will showcase the cream of Ugandan culture while delivering the ultimate in personalized service, international cuisine, social style and business reliability.Drawing its architectural inspiration from the abundance of Uganda's lakes and rivers, the hotel has been created around a central water theme, which manifests itself both in the extensive water gardens and in the hand-carved panels and shimmering mosaics with which it is decorated. The hotel has free wireless internet as well as international cuisine spiced up with an African cuisine served up at the stunning gourmet fine-dining restaurant, The Pearl of Africa
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Property amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Luxury
HOTEL CLASS
759Reviews
446Photos
2Q+A
100Room tips
Traveller rating
  • 510
  • 208
  • 19
  • 15
  • 7
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Popular mentions
We stayed here for 3 days in early January 2019. After the poor service we received at The Nile Resort in Jinja, the Serena in Kampala was simply amazing. Excellent service, spotless inside and out, 5 Star rooms to rival the luxury Collection Laguna hotel in Bali Indonesia and
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After the “luxury” of our internment at the Livani Beach Motel, we arrived at the Serena. Despite a string of new hotels appearing on the skyline in Kampala, there is still nothing that comes close to the Serena. Reception was good and efficient and our room was of the usual
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+2
My stay at the Serena Hotel was lovely. The room was spacious and comfortable, the room service quick, and the staff very friendly. I wish I had stayed longer so I could enjoy the pool and some of the other amenities and restaurants.
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Horrible experience in the Italian restaurant. While leaving my bag hanging on a chair we were offered to move to other table... I forgot the bag in the first table and it disappeared... It is not the security I expect from 5 star hotel. By the way...no one from the hotel
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Stayed here for 4 days and had real luxurious experience. very professional staff, neat and clean and very spacious rooms.their food also was amazing. I traveled a lot of parts around the world, but this was my best trip so far.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Nice bath
La vista desde la habitación.
WHAT A VIEW OF THE CITY
Room 530
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12345627
Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
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I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
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"There is a new extension = more modern rooms"
"Enjoy the garden"
"My recommendation will always be upper rooms with garden view"
"my room on the 6th floor was quiet and with a good view over the city."
"higher floor have less noise"
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12345620
PRICE RANGE
US$288 - US$534 (Based on Average Rates for a Standard Room)
LOCATION
UgandaCentral RegionKampala
NUMBER OF ROOMS
152
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