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01/10/2017 02/10/2017
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    Kampala Serena Hotel

    P. O. Box 7814, Kintu Road, Kampala 256, Uganda
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    01/10/2017 02/10/2017
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    US$382US$477
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    Traveller (278)
    Room & Suite (90)
    Dining (28)
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    Overview
    • Excellent70%
    • Very good26%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “pillow menu” (9 reviews)
    “the pearl” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Speke Hotel
    334 reviews
    #7 of 103 hotels in Kampala
     
    Speke Resort and Conference Centre
    541 reviews
    #3 of 103 hotels in Kampala
     
    Protea Hotel by Marriott Kampala
    244 reviews
    #12 of 103 hotels in Kampala
     
    Golf Course Hotel
    203 reviews
    #17 of 103 hotels in Kampala
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (658)
    There are newer reviews for Kampala Serena Hotel
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    211 - 215 of 618 reviews

    Reviewed 25 October 2015 via mobile

    Its one of the best in the country, wonderful gardens, city viewing Delicious foods its near to the business centres ,its located within the centtres , easy access to interact with other business people

    Thank walusimbi
    Reviewed 24 October 2015

    I spent only one night at the Serena Hotel and everything was simply perfect until I was charged USD 1.06 for a bottle of water when I checked out. One shouldn't expect to pay USD 1.06 against USD 448.00 paid in advance for the staying....More

    1  Thank Temistocle L
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 30 November 2015

    Dear Temistocle L, Thank you very much for taking the time to share with us your experience and rating us highly despite the hiccup experienced at check out. Management deeply regrets the unfortunate incidence because it certainly is not representative of the high quality standards...More

    Reviewed 23 October 2015 via mobile

    This place!! It had it all. Comfy beds, delicious foods, nice people, big smiles. Once you get past the scary security guards at the front, you'll be welcomed and pampered. They went out of their way to get us anything we wanted. The water runs...More

    Thank wornoutshoes
    Reviewed 21 October 2015 via mobile

    The Serena Kampala really is one of the best hotels in Uganda. I wanted to review the massage I received earlier today at their spa. I've had an incredibly intense couple of days and was in dire need of a good massage. This is one...More

    Thank Mark B
    Reviewed 15 October 2015

    This hotel was a wonderful experience and what made it even more amazing was the people working here. First of all, all the amenities of the hotel are great: big wonderful room, no noise heard from the neighbors, 6 pillows to choose from, water, tea..everything...More

    1  Thank sotir_loredana
    Speke Hotel
    334 reviews
    #7 of 103 hotels in Kampala
     
    Speke Resort and Conference Centre
    541 reviews
    #3 of 103 hotels in Kampala
     
    Protea Hotel by Marriott Kampala
    244 reviews
    #12 of 103 hotels in Kampala
     
    Golf Course Hotel
    203 reviews
    #17 of 103 hotels in Kampala
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$300 - US$466 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kampala
    • #2 Romantic Hotel in Kampala
    • #2 Luxury Hotel in Kampala
    • #2 Spa Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Orbitz, Expedia, Travelocity, Hotels.com, Cancelon, TripOnline SA, Hotwire, Agoda and HotelQuickly so you can book your Kampala Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
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    Traveller (278)
    Room & Suite (90)
    Dining (28)
    Pool & Beach (23)
    Hotel & Grounds (170)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Nearby
    Protea Hotel by Marriott Kampala
    244 reviews
    .69 miles away
     
    Speke Resort and Conference Centre
    541 reviews
    .47 miles away
     
    Golf Course Hotel
    203 reviews
    .27 miles away
     
    Speke Hotel
    334 reviews
    .36 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Temi A
    31 December 2016|
    AnswerShow all 5 answers
    Response from SerenaHotels | Property representative |
    Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
    0
    Votes
    Amy0202
    21 December 2015|
    AnswerShow all 5 answers
    Response from Ajei2000 | Reviewed this property |
    I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
    0
    Votes
    Room Tips
    "I prefer upper floor rooms with garden view."
    Read review
    "All rooms are overlooking the pool and have a view of the city."
    Read review
    "Get the executive rooms with the pool view"
    Read review
    "pls. avoid this hotel"
    Read review
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