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Southern Sun Ridgeway

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#3 of 31 Hotels in Lusaka
Certificate of Excellence
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1 room 2 adults 0 children
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Southern Sun Ridgeway
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363 Reviews from our TripAdvisor Community

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Showing 353: English reviews
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Cape Town
Reviewed 4 days ago NEW

I have stayed here twice in the past week - a quick overnight stay en route to another destination. At the first visit, the receptionist was friendly and helpful and I felt quite welcome - although none of the hotel facilities were sold to me at all. I requested a wake up call and this came dead on time. The...

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Thank Carolyn N
Nairobi, Kenya
Reviewed 1 week ago

The dining experience was great, location of hotel is good and rooms okay. However they need massive improvement with their housekeeping department, my room was not cleaned up by 3:00pm on a daily basis which is not acceptable by standards of such a hotel. The restaurant staff need to get more proactive, we would wait for long periods of time...

Review collected in partnership with Tsogo Sun Hotels
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Thank 164estherk
Solwezi, Zambia
Reviewed 1 week ago

Bath tub to be worked on. It has some cracks on the base thereby leading to leakages on the whole bathroom floor. I advise that this is worked on as soon as possible. Otherwise the general room cleanliness is superb indeed.

Review collected in partnership with Tsogo Sun Hotels
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Thank jairosl
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am glad that you enjoyed your stay with us , your kind feedback will be shared with the entire team. Please accept my apologies for the bathtub , we will attend to it immediately. We look forward to welcoming you...

Lusaka, Zambia
Reviewed 2 weeks ago

Woke up bright and early hoping to surprise my wife with a buffet breakfast at the southern sun for women's day. I called the hotel at 6am to find out what they had on for this special day for women. Firstly the gentleman who answered the phone informed me that the restaurant was not open until 06:30am in 30 mins...

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Thank polombwe
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. Please accept my sincerest apology for the way in which your query was handled. This is definitely not the standard which we aspire to achieve. We indeed had a breakfast offering for Women's Day as well as a lunch , and...

Cape Town, South Africa
Reviewed 3 weeks ago

The Ridgeway Southern Sun is a good business hotel near to CBD and many of the corporate clients in Lusaka. it has a great break away Board room for private business meetings. Sadly it is not cheap but good for business meetings and discussion.

Review collected in partnership with Tsogo Sun Hotels
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Thank Len D
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Thank you for taking the time to review the Southern Sun Ridgeway , we appreciate your feedback very much. I am glad that you enjoyed your stay with us , your kind feedback will be shared with the entire team. We look forward to welcoming you back on your next visit to Lusaka. Kind Regards Marius Noëth Deputy General Manager

Johannesburg, South Africa
Reviewed 4 weeks ago

Review collected in partnership with Tsogo Sun Hotels
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Thank danielvR8235PI
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Epsom, United Kingdom
Reviewed 4 weeks ago

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Thank Hannah75
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Lusaka, Zambia
Reviewed 4 weeks ago

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Thank herby85
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Johannesburg, South Africa
Reviewed 20 February 2017

Review collected in partnership with Tsogo Sun Hotels
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Thank pule_makomene
Marius N, Manager at Southern Sun Ridgeway, responded to this review

Johannesburg, South Africa
Reviewed 17 February 2017

Review collected in partnership with Tsogo Sun Hotels
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Thank Melisha P
Marius N, Manager at Southern Sun Ridgeway, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Ridgeway staff and other travellers.
1 question
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Questions? Get answers from Southern Sun Ridgeway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Remember to request a room away from the lounge /restaurant area.”
 of 5 bubbles carolynn446, 23 Mar 2017 | Read review
“Avoid the restaurant”
 of 5 bubbles polombwe, 7 Mar 2017 | Read review
“If you have a room overlooking the pond you will hear the nesting birds outside your door”
 of 5 bubbles Milk_Sheik, 4 Dec 2016 | Read review
“My room was over looking the main entrance - did get a bit noisy at times as it faces the main incoming traffic”
 of 5 bubbles , 31 Oct 2016 | Read review
“Light sleeper? get a room in the main body of the hotel. Rooms over the Crocodile pond can be noisy as the Weaver birds but great to watch.”
 of 5 bubbles WiganYosser, 17 Jul 2016 | Read review
5 of 5