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Shangri-La's Far Eastern Plaza Hotel Taipei

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Shangri-La's Far Eastern Plaza Hotel Taipei
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1,287 Reviews from our TripAdvisor Community

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Showing 859: English reviews
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Dalian, China
Reviewed 2 days ago NEW

We have been in a Horizon Club room for a couple of days now, and love it. The staff here is first rate in every respect. The Horizon Lounge is wonderful, with excellent food and great views from the 36th floor. The room itself is traditional Shangri La. It is large, ultra clean, comfortable, and quiet. The bathroom/shower is awesome....

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Thank Charles V
Switzerland
Reviewed 5 days ago NEW

The Shangri La is meeting the expectation one has in relation to a Shangri La Hotel. Very nice and helpful employee, big rooms, exzellent service, a Lounge for all needs, a SPA to recover from the daily trips and a beautiful view over the City. The combination of modern architecture with Asien hospitality is perfect. The different restaurants (including the...

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Helpful?
Thank helvetian
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear Valued Guest, We thank you very much for the nice comments shared online and are pleased to know that you enjoyed your stay with us. Out attempt is to set up the service standards that the other similar establishments cannot match and we do hope that we can welcome you back very soon. Sincerely yours, Emil Leung General Manager

Penang Island, Malaysia
Reviewed 1 week ago NEW

Best service, best staff, best accommodation, best in class ... the Best Hotel that you can get in Taipei! I can't imagine other hotel that would provide you such a personalized, warmth and caring service. All their staff is attentive to your every need. You will feel like a VIP the very moment you step into the hotel ... no...

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Helpful?
Thank EuniceLoo
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear Valued Guest, We thank you very much for the pleasant feedback and comments received. Our attempt is to ensure we are setting the services and standards by which those at other similar establishments cannot match. We look forward to the pleasure of welcoming you back very soon. Sincerely yours, Emil Leung General Manager

Hong Kong
Reviewed 1 week ago via mobile

I stayed 2 nights with my parents in the horizon premium room, my stay was very disappointing in many ways. Hotel is old and poorly designed and rooms are inefficiently laid out. Access to lounge was totally not worth the money. The hot tub in rooftop was lukewarm. For the same price you can get much more at W hotel,...

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Thank mappy_f
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear Valued Guest, We thank you for the comments received after your recent stay and have noted the points highlighted which can assist us for further improvement. We look forward to the pleasure of welcoming you back in the future. Sincerely yours, Emil Leung General Manager

San Francisco
Reviewed 1 week ago

As everyone has mentioned, the service at this hotel is amazing! They really make you feel at home and everyone bends over backwards to help. The staff at this hotel is setting the standard by which service at other fine establishments should match. I traveled with elderly parents and at the lobby, every time we approach the stairs someone always...

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Helpful?
Thank ArchiBoi
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear Valued Guest, We thank you very much for the various pleasant feedback and comments received which is very encouraging and have shared with the concerned. Our attempt is to ensure we are setting the standards by which those at other similar establishments cannot match. We look forward to the pleasure of welcoming you back very soon. Sincerely yours, Emil...

Hong Kong, China
Reviewed 1 week ago

Far Eastern Hotel in Taipei, a Shangri-la property, has always been a favorite. In the past I would go once a week. Nowadays, I don't go as much, but the staff still welcome me back warmly and I get the best treatment ever. Food wise, the hotel has Japanese, Cantonese, Shanghainese, italian and Pan-Asian and Western cuisine. I cannot ask...

Review collected in partnership with shangri-la.com
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Thank TanEugene
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear Valued Guest, We thank you very much for choosing us as your home away from home. The feedback and comments received online is very encouraging which can assist us maintaining the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours, Emil Leung General Manager

Reviewed 1 week ago via mobile

you should definitely get your room upgraded to have breakfast, snack, tea and cocktail on the club lounge. Plus I loved when the manager got me a nice box of chocolate for Valentine's day :) Wow I should type more than 200 letters lol oh I pretty much enjoyed the king sized bed all by myself!

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Thank guestinfebruary8th
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear Valued Guest, We thank you very much for the feedback and comments received online which can assist us and maintaining and improving the service standards at all times. We do hope that we can welcome you back very soon. Sincerely yours,

Reviewed 1 week ago

This hotel is incomparable to any other hotels in Taipei, I stayed only a few days but it was magical. The staff is lovely and every one of the employee is following you during your stay.You really feel an individual service. The health club is really brand new and the fitness room is very spacious. The hotel is well-located in...

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Thank Vincent Q
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear Valued Guest, We thank you very much for the pleasant feedback and comments received online and are pleased to know that you enjoyed your stay with us. We look forward to the pleasure of welcoming you back very soon. Sincerely yours,

Miami, FL
Reviewed 1 week ago

From the pick up, on time, at the airport, to my departure, I felt like royalty! What a great hotel. We chose to upgrade to a higher floor with access to the 36th floor club room. It was WELL worth the extra price. Breakfast was above what I expected, with a wonderful selection of eggs, salmon and Asian choices. In...

Review collected in partnership with shangri-la.com
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Thank Sliver2907
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear Valued Guest, We thank you very much for the pleasant feedback and comments received online and are pleased to know that you enjoyed your stay with us. We look forward to the pleasure of welcoming you back to Taipei very soon. Sincerely yours,

Hangzhou, China
Reviewed 2 weeks ago

Staying at Shangri-la was without a doubt, one of our favorite highlights of our trip to several Asian Countries this past month. And to start it all off, to the finish, we had concierge staff members Maggie and Star, respectively. Both of them are angels in their own right. Maggie was so kind and helpful with our entrance to the...

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Helpful?
Thank blazzinmeeky
TaipeiShangriLa, 總經理 at Shangri-La's Far Eastern Plaza Hotel Taipei, responded to this review

Dear Valued Guest, We thank you very much for taking the trouble shared your comments online after your recent stay with us. We are pleased to know that you enjoyed your stay despite of unpleasant personal issues encountered. Your nice comments is really encouraging and we have passed onto Star and Maggie in particular for their information. It has been...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located 15 minutes from Taipei Songshan Airport, Shangri-La's Far Eastern Plaza Hotel, Taipei soars 43 stories above Taipei's premier business and entertainment district with sweeping views of Taipei 101 and the city skyline. Guests may find 4 fine-dining restaurants, a buffet restaurant and 3 lounges in the hotel. The Health Club features a gym, oil massage services and 2 outdoor rooftop swimming pools, while The Horizon Spa provides guests with numerous aromatherapy and beauty services in a serene space. A total of 11 function rooms ranging in sizes suit different customers' needs. In addition, complimentary access to in-house wired Internet and Wi-Fi is available throughout the hotel. ... more   less 

Additional Information about Shangri-La's Far Eastern Plaza Hotel Taipei

Address: No.201 Tun Hwa South Road, Section 2, Taipei 106, Taiwan
Region: Taiwan > Taipei
Price Range: £191 - £298 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Far Eastern Plaza Hotel Taipei 5*
Number of rooms: 420
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Priceline, Travelocity, Cheap Tickets and Jetsetter so you can book your Shangri-La's Far Eastern Plaza Hotel Taipei reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Spa Hotel in Taipei
#4 Luxury Hotel in Taipei
#6 Business Hotel in Taipei
#14 Romantic Hotel in Taipei
#16 Family Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Far Eastern Plaza Hotel Taipei staff and other travellers.
6 questions
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Questions? Get answers from Shangri-La's Far Eastern Plaza Hotel Taipei staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Horizon Club rooms are a bit more expensive but worth it.”
 of 5 bubbles Euro-Bake, 24 Feb 2017 | Read review
“Book a room with access to the Lounge (very good value for price).”
 of 5 bubbles helvetian, 21 Feb 2017 | Read review
“Ask for a room with a view of Taipei 101. During our stay it was always overcast, but I bet if it is clear, the view would be amazing.”
  • No shortage of toiletries which are top knotch - L'Occitaine
  • Double sinks with a nice long counters
  • View towards the dining room
  • Nice huge bathroom with both bath tub and a separate shower.
  • Being on the 35th floor, the view was really nice, though we did not get a view of Taipei 101
  • Mini bar
  • Dining Room
 of 5 bubbles ArchiBoi, 17 Feb 2017 | Read review
“Upgrade the room if possible”
 of 5 bubbles bunronc, 9 Jan 2017 | Read review
“Book a room with the view of Taipei 101. You won't regret making the choice!”
  • Spacious closet and luggage rack area
  • Magnificent view of Taipei 101 from the room
  • Very comfortable king-size bed
  • Modern work desk and welcome message on the LCD TV
  • Entering the deluxe room
  • Lovely bathroom
 of 5 bubbles Sgkel81, 5 Jan 2017 | Read review
5 of 5