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Was rather apprehensive before my stay at this apartment due to the more than expected number of negative reviews. However the service and apartment was great, and my family loved it. We were brought to an apartment nearer to Mingde Station, 5min walk away. Daily...More
Book the hotel on January 2015 for the family trip of 4adult and 1child recommand by the staff service apartment can occupied .were even told can do cooking as there is a small kitchen but was not inform that we need to bring our own...More
1 Thank Erik L
Response from 天母之星商務會館, 總經理 at Tianmu Star Urban LivingResponded 1 March 2015
If you go to our web side you may see there is clear statement " We have kitchen but cocking utensil are not supplied. Due to the cooking style and habit are very different for every customer. We are not be able to...More
I made a booking to tian mu from 28 dec 2014 to 3rd jan 2014. We realised the hotel front desk is not 24 hr when we reached there at about 9am. They only open at 10am. So they said to come back at 3...More
3 Thank qwert1233
Response from 天母之星商務會館, Manager at Tianmu Star Urban LivingResponded 4 January 2015
Dec 28 was very busy day for all hotels in Taipei. Our desk is available 24 hours, but allowing for a guest to check-in immediately at 9am is impossible for almost any hotel.
We tried to put your family in two rooms next...More
Terrible first impression! Called them and they agreed to arrange an earlier check-in time, however when we arrived, hotel boss was very dismissive and rude to us. Chased us out of the hotel without a second word because they were too busy to attend to...More
8 Thank hkqqi
Response from 天母之星, Public Relations Manager at Tianmu Star Urban LivingResponded 13 August 2014
our team have been really surprised reading your comment, since it is virtually impossible that you've been treated this way. Our staff members, no matters how busy they are, would never chase guests away for any reasons. We are a 3 stars hotel which...More
My family and I visited Taipei on July 30 for the fist time. Like many we had a great deal of interest in the surrounding area, and the staff of this hotel provided solid information and recommendations of the surrounding area and events. The Staff...More
Thank Hubert W
Response from 天母之星, Public Relations Manager at Tianmu Star Urban LivingResponded 5 August 2014
Thank you so much for taking the time to write this comment. It was a real pleasure to serve you and your family, your satisfaction highly encourage us in becoming better at what we do.
Thank you also for stressing the transparency between...More
US$77 - US$102 (Based on Average Rates for a Standard Room)
Family Rooms ,
Number of rooms
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