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Smart Suites

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807 Reviews from our TripAdvisor Community

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Showing 677: English reviews
Reviewed 4 days ago NEWvia mobile

We were in room number 308 and we stayed with my family from Argentina for some days and really enjoyed the stay in this hotel that has an excellent location in the Sukhumvit street. People here are very nice like manager Vicky and Nok

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Thank León L
Reviewed 5 days ago NEWvia mobile

Had a great stay at smart suite. The staff (ladies and Fred) were very accommodating. They are very knowledgable and helpful with any questions. They are very helpful with tips, and hints on local food, sights, markets, etc. Thanks, Will book again!

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Thank SIMON W
Reviewed 1 week ago NEWvia mobile

As this was my first visit to Bangkok I was unsure what to expect but I've not been disappointed. The staff at Smart Suites have been excellent and extremely helpful with information as well as printing of documents for my ongoing travel. One thing I would mention is that originally I was put in a room with two single rather...

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Thank Kriss M
Oakland, California
Reviewed 1 week ago NEWvia mobile

Lovely little place: clean, friendly and close to public transport (water taxi and metro). The staff was kind enough to let me choose my own room, and when the rooftop room seem to have spotty wifi, they let me switch to a higher rate room at no extra charge. This place is located in Sukhumvit, which is a swanky, up...

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Thank pblogato
Ottawa
Reviewed 1 week ago

I chose Smart Suites because I was arriving directly from the Suvarnabhumi airport and leaving early the next morning from the Don Muang airport. It took no more than 30 minutes to drive to or from the hotel to both airports and cost 450 baht and 500 baht respectively. My room was clean and comfortable. It had a safe in...

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1Thank Cutetreefrog
SmartSuites, Manager at Smart Suites, responded to this review

Dear Cutetreefrog, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our staff. Again we would like to thank you very much...

Reviewed 1 week ago

We booked this hotel because of its good ratings in Trip advisor. But it was a big disappointment for us. The room had just the bare minimum stuff in it.Furnishings looked old. The shower water was just warm enough. Not great for someone like me who prefers hot water. The AC was really irritating, it made a lot of noise....

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Thank SuPrIyA A
SmartSuites, Manager at Smart Suites, responded to this review

Dear SuPrIyA A, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. It helps us to improve our services. Also please accept our apologies for all the inconvenience you have faced during your stay. Again we would like to...

Zurich, Switzerland
Reviewed 2 weeks ago via mobile

Great area to stay in bangkok. It's close to many hot-spots and in walking distance to grab a drink. The management is very helpful and has good recommendations - feels like home. Definitely a good place to stay. Thank you!

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Thank Daniel S
SmartSuites, Manager at Smart Suites, responded to this review

Dear Daniel S, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our services. Again we would like to thank you very...

Reviewed 2 weeks ago via mobile

Friendly place Cool staff Fast internet Clean rooms 7 eleven far 1 second from hotel Bars far 1 min walking from hotel Taxis available instantly Location ia bery good and near everything u want We will come back Thank you vicky 🤗

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Thank Georges E
SmartSuites, Manager at Smart Suites, responded to this review

Dear Georges E, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our services. Again we would like to thank you very...

Reviewed 2 weeks ago via mobile

This is the only hotel i stay while in Bangkok. Always get great service and the staff including Nok are always welcoming and happy to see you back again. Also some of my friends have visited the hotel by recommendation and also love the place. Will be back next year.

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1Thank lenchannon
SmartSuites, Manager at Smart Suites, responded to this review

Dear lenchannon, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our services. Again we would like to thank you very much...

Reviewed 3 weeks ago via mobile

Good price for great rooms ! Amazing service and greatfull people. They let us take a shower before our flight after we did check out. Furthermore smart suit hotel didn't charge us more money although it was new year. Also i recommend to listen their advices about travels here and invite from the reciption tickets and taxi מקום מעולה -...

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1Thank Dvir D
SmartSuites, Manager at Smart Suites, responded to this review

Dear Dvir D, Warm greetings from Smart Suites, Thank you very much for choosing our Hotel for your recent stay in Bangkok and for taking the time to write a feedback from TripAdvisor. We are delighted to hear that you enjoyed your stay in our hotel. Also thanks for appreciating our rooms and services. Again we would like to thank...

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Smart suites The boutique Hotel, the hotel for both business and leisure travelers. Our friendly atmosphere is evident the moment you arrive. The friendly and courteous staff is always ready to greet you with a smile and Sawadee, Thai custom for a warm welcome.Situated in a quiet location, the Smart suites Hotel located in the heart of Bangkok. The hotel provide its guests with 26 rooms modern, bright. All rooms have windows private bathrooms with hot & cold showers,telephone with IDD, color TV with satellite, refrigerator. Our rooms also offer in-room safety deposit box and hairdryer. ... more   less 

Additional Information about Smart Suites

Address: 43 / 17 Sukhumvit 11, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: £30 - £57 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart Suites 3*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, ACCOR, Expedia, Hotels.com, Agoda, Priceline and Travelocity so you can book your Smart Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#31 Best Value Hotel in Bangkok
#54 Business Hotel in Bangkok
#109 Family Hotel in Bangkok
#160 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Smart Suites staff and other travellers.
46 questions
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Questions? Get answers from Smart Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very small room, bathroom full of fungus”
 of 5 bubbles Prkt, 28 Nov 2016 | Read review
“The delux rooms are very good with Big windows”
 of 5 bubbles Esakki1972, 13 Oct 2016 | Read review
“Smoking room is at the rooftop. Not recommended for people carrying heavy luggage since lift doesn't operate up to this floor.”
 of 5 bubbles salminaa, 11 Oct 2016 | Read review
“High floor and rear room is O.K.”
 of 5 bubbles SUTHON, 22 Aug 2016 | Read review
“Book a superior room for a few more Bhat and a bit more space.”
 of 5 bubbles CliveandJills, 5 Aug 2016 | Read review
5 of 5
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