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Grande Centre Point Terminal 21

2 Sukhumvit Soi 19 , Sukhumvit Rd Khlongtoei Nua, Bangkok 10110 Thailand
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Traveller (3097)
Room & Suite (1339)
Pool & Beach (261)
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About

#225 of 1,223 hotels in Bangkok
Location
Cleanliness
Service
Value
Travellers' Choice
Extravagant Convenience Grande Centre Point Terminal 21 is the luxurious hotel in a convenient location that suits all types of lifestyle, either business travelers or tourists alike, In just a few steps out, you can enjoy shopping or browsing around for more attractions with the nearly BTS (Asok Skytrain Station) and MRT (Sukhumvit Subway Station).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Airport transportation
Paid public parking on-site
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Room service
Safe
VIP room facilities
Microwave
Flatscreen TV
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Thai
2,982Reviews94Q+A100Room tips

Reviews
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rajubee wrote a review Yesterday
Hong Kong, China18 contributions9 helpful votes
Stay was Generally ok but duty manager TANAKORN had a terrible attitude . VERY RUDE AND NO SENSE OF CUSTOMER SERVICE which should be his forte actually . Hotel will surely lose a lot of business and name due to that . Phooki / nickname the one who checked us in was a great person to deal with .
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jasmine S wrote a review 18 Apr
4 contributions
+1
As a wheelchair person's experience, I was satisfied with my experience staying in Grande Centre Point Hotel Terminal 21(GCP). Right from the start, my partner and I were greeted very warmly by the lobby staff, from the Bellhops, Lobby Floor staff to the Check-In staff. I figured I also got extra care and attention due to me being in my electric wheelchair. We had initially booked a Deluxe Premium Room. The Check-In staff considerately asked if we would like to consider the disability accessible (DA) room, which was similar in size but had an open concept bathroom which was slightly larger in size than the normal bathrooms. We, then, had the pleasure of being brought to view the two rooms before making our decision on which room we would like to check in. After viewing the room, we decided to take on the DA room. Plus points first. The bedroom was a very generous in size and extremely comfortable. I loved the floor-to-ceiling windows with electric blinds. The sofa with small dining table was a nice space to dine and do some laptop work. We also appreciated that the hotel turned the two single beds into a king size bed for us in the room. The room and beds were made up with pristine condition. Bedsheets were changed every day which I appreciate as I am very picky with cleanliness. The fresh sheets made my staying experience much more comfortable. Housekeeping staff are very helpful and willing to please for any requests such as more towels or bottles of water. A++ for quick and prompt services. Next, I really enjoyed the ‘john’ aka the throne in the bathroom. Fully-equipped with wash/dry functions and not to mention, the heated seat. Personally, I feel all hotels should be equipped with this ‘throne’. This would be one of the selling points of getting a room at GCP. However, for me, the positives for the bathroom ends there. I must say improvements need to be made in order for the disabled bathroom to help disabled persons. Putting in two assisting bars next to the toilet seat and having an open concept does not constitute it to be a good disabled bathroom. Not to mention, the left assisting bar seemed to have mysteriously electrocuted me at times when I was using the loo. Management may like to look into that. For a semi-disabled person (able to walk and stand for short distances and time due to extremely weak legs), the shower usability is a definite fail for me. With an open shower concept like most disabled bathrooms, the floors for this bathroom are too slippery especially when wet. The amount of strength to manage from trying to shower and trying not to fall at the same time became rather exhausting after 3 nights in this room. With no boundaries, the entire marbled floors were too wet and slippery to maneuver after a shower. My partner had to lay multiple bathroom towels on the floor after any shower in order to use the bathroom and try not to fall while using it. My suggestion to the management, would be to change the tiles at the shower area to a rougher surfaced tile so that slips can be prevented. The shower area should also able to have water flow slightly on an angle in order for shower water to drain properly and not sit flatly as it currently does on the slippery marble tiles. Management may also consider building a seat stomp against one of the walls in the shower. It may prove to be helpful for people with disabilities. Another plus point of the hotel would be accessibility and size of the lifts in the hotel. I was able to get in and out of the lift comfortably. And at times when I had the lift to myself, was able to do a 180° turn to face the lift door to get out of the lift. The building is very wheelchair friendly. Most doors were big enough to allow me to go in and out comfortably with the wheelchair. The Bellhop staff were very quick and alert most of the time as my partner was able to receive assistance on lifting my wheelchair in and out of the boot of Grab cars. They were always friendly, helpful and provided excellent service. This would be one of the expectancies we have of a 5-star hotel such as GCP. This is comparing with the services provided by staff from other hotels in Bangkok. A++ for the entire Bellhop and Lobby Ground staff. We also enjoyed the smoking terrace on Level 8, which was great as it was windy almost every time we were there. At one time, I was also able to get quick assistance from a lady staff to help open the door for me to access the terrace. It was a nice feeling to get the sun but wind at the same time. We felt the free drinks at the welcome lounge on the ground floor was definitely another brilliant idea by GCP. Breakfast was very great and very enjoyable with a wide variety of foods available. Staff at the Breakfast café was very friendly and helpful to me, and at times offered to help me with my plate of food and drinks to my table, which I am very appreciative of. A++ for their impeccable service. Location wise, the accessibility to Terminal 21 is one of the best positives about GCP. I was able to go to Terminal 21 without having to hop on a Grab. I am able to travel around in my electric wheelchair without any issues. I think the only let down was the lift accessibility within Terminal 21 for disabled persons. Due to the non-stop crowds, accessing to different floors is very time-consuming in my situation. This is comparing my experience with shopping in MBK. Though GCP is located in the ‘heart’ of Sukhumvit, it is this supposedly advantage which will make me think twice about staying in GCP again. It is near impossible to travel to other parts of Sukhumvit without being stuck in traffic, which is not unusual in Bangkok but is the worst at Sukhumvit. It took our Grab an hour to get to EmQuatier from GCP even though it’s slightly down the road. I was very willing to try going in my electric wheelchair via the pedestrian roads but was advised against it by the hotel staff who suggested a Grab ride instead. Remember safer might not be quicker. In general, I honestly think it would have been a greater staying experience for an abled guest. For me, it was generally a nice stay but improvements are desirable.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: If you are an abled person and am looking for a great hotel to stay in Sukhumvit, Grande Centre...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stephen G wrote a review 11 Apr
Cambridge, United Kingdom9 contributions2 helpful votes
+1
This hotel was ideal. Perfect location, directly on the Asoke BTS. As we traveled with a nearly 3 year old, having access to great food from the surrounding area was brilliant. We had a corner suite and it was huge, well designed and came with a free minibar. My son loved the pool and the kids play area too. I would and probably will stay again
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Next to Asoke BTS
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Tripp Loso wrote a review 11 Apr
Epsom, United Kingdom128 contributions31 helpful votes
Quite possibly one of the best hotels in Bangkok. OK, that is a huge statement given the number of hotels in BKK, but I have been coming here for over 20 years, and given my criteria, it tops the list.... 1. Easily accessible - this hotel is literally a step off the BTS (Asok) and a step up from the MRT (Sukhumvit), access to taxis in the lobby and tuk-tuks outside Terminal 21 below, you can get anywhere easily. 2. Good sized room / bed / bathroom - I booked a superior room with a large bed. The room was a good size, the bed was big, and the room felt spacious. The bonus here though are the views you get from the rooms, amazing ! We were on the 18th floor. 3. Walk in shower, shower not fixed head - I like a proper walk in shower, not a shower over a bath, also I like a shower head on a hose, the room had a glass sided walk in shower, approx 1500 x 1500. The bonus here was the electronic toilet (think japanese bidet options). 4. Breakfast - the buffet style breakfast had just about every type of food one would want with an egg station to make to order. However, it would be nice if they served Heinz bean, but you can't have everything! 5. Pool - there is a pool, it is 1.45 metres in depth everywhere, there is a jacuzzi pool and a smaller childs pool, you can get some good lengths in and overall it was not too busy. The bonus though with the facilities is the steam room, sauna room, hot tub, tennis courts (clay and artificial grass), putting green, football, games room and gym. I have probably missed something her, but the facilities are great and appeared underused. 6. The staff - from checking in to checking out, all the staff are fantastic and could not do enough, I have never felt this welcome in a hotel anywhere before. 7. The hotel itself - this was always clean and felt well maintained. There is no bar. They only do breakfast and lunch, but with Sukhumvit road outside there are a thousand options for food and drink. We really enjoyed our 2 night stay here and look forward to returning
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Justin wrote a review Mar 2024
Kuala Lumpur, Malaysia151 contributions98 helpful votes
The check in was smooth thanks to the front desk. The room was clean spacious and comfortable. Housekeeping done great job. Satisfied with the service. The breakfast variety was OK. Like the swimming pool. Very convenient location with direct access to terminal 21 shopping mall and BTS Asok station. Friendly staff and helpful. No complaints.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Saiphon Ponpornpisit, Other at Grande Centre Point Terminal 21
Responded 3 weeks ago
Dear Justinlyn, On behalf of the hotel management, we are thank you very much for sharing your great experience and we appreciate your choosing to stay with us. We are more than pleased to welcome you back for the next trip. Grande Regards, Saiphon Ponpornpisit (Ms.) Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sawbear1608 wrote a review Mar 2024
Singapore, Singapore125 contributions110 helpful votes
Finally managed to get a good rate from a booking engine for this Hotel and booked 2 nights. Have stayed here a few times previously. The room was spacious, cozy and comfortable. I like that it has washing machine, microwave oven , cutlery set and a big fridge. The Hotel is connected to the Terminal 21 Shopping Mall, which is a great place for shopping and food! It is connected to Asoke BTS Station and Sukhumvit MRT station, easy access to many places. From the Airport, catch the Airport Train to Makkasan Station and then change (short walk) to MRT from Phetchaburi Station to Sukhumvit Station (1 stop). Breakfast was good and the spread was sufficient. Sauna n steam rooms were good but the jacuzzi was a little too hot. I especially like the big resting area in the lobby with free beverages for everyone. Overall, it was a good stay and I was glad to be back again. I will be back again, when the price is good!
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Date of stay: March 2024
Value
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Saiphon Ponpornpisit, Other at Grande Centre Point Terminal 21
Responded 12 Mar 2024
Dear sawbear1608, On behalf of the management of Grande Centre Point Hotel Terminal 21, we thank you very much. Your support for choosing to stay with us and comment received is truly valuable for us. We appreciated you comment and your kind support. Despite that, we thank you very much again for your valuable time informing us. We hope that your experience was a pleasant one and hope that we can be of service to you again in the future. Once again, Thank you for your feedback and please do let me know if I may personally assist with anything. We all look forward to welcoming you again. Grande Regards, Saiphon Ponpornpisit (Ms.) Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susan E wrote a review Feb 2024
Dartmouth, United Kingdom37 contributions38 helpful votes
Lovely hotel, although very strange to find the room kitted out with a full fridge freezer and washing machine and dryer. I think the fact that it is alcohol free should be mentioned right at the start in the description of the hotel. I was here with friends and . There’s no Bar to meet anybody in. Later relaxing around the pool in the late afternoon it would’ve been nice to have had a beer. I just find this a HUGELY detrimental aspect to the hotel
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Saiphon Ponpornpisit, Other at Grande Centre Point Terminal 21
Responded 29 Feb 2024
Dear 556susanb556 On behalf of the hotel's management, we really appreciate your advice. Usually, the hotel will announce it both on the website and at the front desk using the BYOB symbol instead. We are recommending many nearby shops around the hotel, including the Terminal 21 shopping mall, which will be another option for your next stay. We have staff available to provide information and recommend various shops during your stay. However, we understand very well that you may not be inconvenienced. Once again, thank you very much and hope to have you visit again. Grande Regards, Saiphon Ponpornpisit (Ms.) Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gavin K wrote a review Feb 2024
2 contributions
After trying many hotels in the area, we now only stay here when in Bangkok. Direct access to the MRT and Terminal 21 Mall. Very well positioned for local sights and sounds. Excellent pool and facilities. Room are very well maintained spotlessly clean. Thoroughly recommend a stay here.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Saiphon Ponpornpisit, Other at Grande Centre Point Terminal 21
Responded 29 Feb 2024
Dear Gavin K, On behalf of the hotel management, we are thanking you very much for sharing your great experience and support our property. We are very determined to provide the best service and facilities for your good experience and welcome for the next trip. Grande Regards, Saiphon Ponpornpisit (Ms.) Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Autumnraine wrote a review Jan 2024
Singapore, Singapore19 contributions5 helpful votes
Love this hote! not only the location is good but the amenities is also good microwave, free snacks n drinks etc. Sheltered link to Mall n bts just on the ground floor of hotel. Mall is decent to shop and there’s a very nice n big foodcourt . Room is clean and bed is comfortable. There’s gym and some game room for kids. Good n clean Massage is link to the mall at level 6. 711 is walking distance 5mins or less. If u walk further down towards nana station ,there’s more food options but not recommended for family with kids to walk there at night. Definitely will stay there again
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: If u arrive at peak hour , take airport rail n bts 1hr no jam
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Saiphon Ponpornpisit, Other at Grande Centre Point Terminal 21
Responded 5 Feb 2024
Dear Autumnraine, On behalf of the all staff of Grande Centre Point Hotel Terminal 21, we would like to express our sincere appreciation your support for choosing to stay with us and comment received. It also has been our pleasure to serve you. Per your comment, we are truely appreciated and grateful for your kind support to our Grande Centre Point Hospitality. We are more than pleased to welcome you back. Once again, thank you very much and hope to have you visit again. Grande Regards, Saiphon Ponpornpisit (Ms.) Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sta M wrote a review Jan 2024
Port Moresby, Papua New Guinea12 contributions2 helpful votes
+1
Lovely hotel that’s conveniently located next to terminal 21 shopping mall. Lots of nice places to eat in the mall you will never run out of options. Hotel is very clean, our room was spacious and wonderful on the 31st floor with great views of the city. Very spacious bathroom. We had a shower and bathtub in the room which was great. Lovely pool area as well with lots of sunshine. A jacuzzi also. Overall we loved our stay here.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Saiphon Ponpornpisit, Other at Grande Centre Point Terminal 21
Responded 15 Jan 2024
Dear Esther M, On behalf of the management of Grande Centre Point Hotel Terminal 21, we thank you very much for choosing to stay with us. It is our most pleasure to have you visit and absolute enjoyable trip. It is certainly beyond our duty to accommodate you at best. Specially to learn your enjoyable stay, we appreciated. As a reward to hear your compliment, we will pass it on among team. Thank you very much again and hope to have you visit us again in the near future. Grande Regards, Saiphon Ponpornpisit (Ms.) Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£93 - £139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grande centre point sukhumvit-terminal 21 hotel bangkok
LOCATION
ThailandBangkokSukhumvit / Khlong Toei
NUMBER OF ROOMS
498
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRANDE CENTRE POINT TERMINAL 21 - Updated 2024

Frequently Asked Questions about Grande Centre Point Terminal 21
What are some of the property amenities at Grande Centre Point Terminal 21?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grande Centre Point Terminal 21?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grande Centre Point Terminal 21?
Guests can enjoy an on-site restaurant, a poolside bar, and complimentary tea during their stay.
Is parking available at Grande Centre Point Terminal 21?
Yes, free parking and paid public parking on-site are available to guests.
Are there opportunities to exercise at Grande Centre Point Terminal 21?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Grande Centre Point Terminal 21 have airport transportation?
Yes, Grande Centre Point Terminal 21 offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grande Centre Point Terminal 21?
Yes, dry cleaning and laundry service are offered to guests.
Does Grande Centre Point Terminal 21 offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grande Centre Point Terminal 21?
The staff speaks multiple languages, including English and Thai.
Is Grande Centre Point Terminal 21 accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.