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Grand Mercure Bangkok Fortune

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#137 of 849 Hotels in Bangkok
Certificate of Excellence
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Grand Mercure Bangkok Fortune
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971 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Bangkok Fortune
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Showing 739: English reviews
Liverpool
Reviewed 19 February 2015

We drove into Bangkok and our trusty TomTom took us straight to the Hotel (an easy hop off the express way). Turning into the hotel a guard told us to carry on up to the main door where we were told we'd have to turn around go back out onto the main road and head down to the multi-story 100m...

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Helpful?
Thank YuriG78
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear YuriG78, Thank you for staying and commenting on your like and dislike. We do have a good team of staff, recent upgraded internet connectivity and of course, a great location. Sorry that our front door guard was not able to advise you that there's short time parking for check-ins/outs and drop offs. Overnight and extended parkings however, are reserved...

Napier, Hawke's Bay, New Zealand
Reviewed 13 February 2015

Nice hotel but surprised it took forty minutes to check our party of eight in. The booking had been made in advance but still nothing was ready. Room was nice, large and clean. Food was amazing. Sadly you can hear the traffic all night from our room on the 18th floor.

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Helpful?
Thank Nathan M
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear Nathan M, Sorry that our renovation of the last 4 guest room floors has caused some delay in room allocation on your arrival and this should not happen when we get back our full inventory. Probably some room windows need to be resealed. Nice to learn of your appreciation on our food, clean and big rooms. Hope to welcome...

Reviewed 13 February 2015

Hotel is just right beside the train station and shopping mall. Nice location. Service provided on the 25th floor mainly for business guest was excellent. Many thanks to Miss Tou and her great team. Will definitely choose this hotel for my next visit.

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Helpful?
Thank sliucm
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear sliucm, Thank you for your praise to Miss Tou and her Club Prestige Angels. Our 25floor Club Lounge does provide a perfect setting for business travelers. As you have indicated, this made us shine in addition to the convenient metro and shopping facilities surrounding the hotel. We look forward to your next visit. Faithfully yours, Stanley Chan General Manager

Singapore, Singapore
Reviewed 9 February 2015

I stayed at the Grand Mercure Fortune Hotel again for my 1st business trip for the new year for 3 nights. It was very full again, but as it was central so we booked it again. Unfortunately, the Wifi is still bad. From the Speedtest results, you can see that in the night when many guests are using the internet,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank AsiaSeasonedTraveler
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear JustMeSingapore, Thank you for being our Le Club Platinum member. We value your return visits and constructive comments. We are about to finalize the reopening of Japanese Restaurant between the mid year or Q3 and bring you back your favor dishes. Miss ToyTing as you have mentioned is our Star Manager and among our loyalty employees to whom will...

Bangkok, Thailand
Reviewed 4 February 2015

Second stay in this Hotel. It has been recently renovated. The business staff managed by Khun Ning stays as always helpful, available and smily. Bedrooms are confortable and quiet. The MRT station at few steps. I highly recommend this hotel.

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Helpful?
Thank Capt K
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear Capt K, Nice to hear that you just have another excellent stay. Thank you for your compliment to khun Ning and previously the Club Prestige during your month's long stay. She has recently promoted to Front Office Manager and is now leading her capable team to satisfy our guests in every possible ways they can adding value to the...

Shanghai, China
Reviewed 4 February 2015

PROS: -Hotel located right about the MRT station, a couple of stops away from the Airport link and not far from Siam Square, Silom, Sukhumvit. -Adjacent to a mall. Accross the road from another big nice mordern mall with stores and a lot of food options. -The staff is super super friendly and helpful. I travel a lot around the...

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Helpful?
Thank muten85
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear muten85, Thank you for rating us among the best hotel in the world. This is particularly valuable when it comes from a frequent traveler like you. Latest development in the area also put up a new modern mall - Grand Central Rama 9 and many dining options around the hotel complementing our convenient location of having MRT metro in...

Toronto
Reviewed 29 January 2015

Review collected in partnership with Accorhotels.com
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Thank B W
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Singapore
Reviewed 26 January 2015

I am a regular visitor to Fortune Hotel and I am very pleased with the front desk officer, Ms Chirattikan and Tanny. They have always manage to make my stay to be enjoyable with their all their excellent services.

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Helpful?
Thank BrianOng78
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear BrianOng78, Nice to learn of your recent enjoyable stay and complimented on our services. Again, thank you for being one of our regulars. I shall ensure that your kind words be passed onto Miss Chirattikan and Tanny. Regards, Stanley Chan - General Manager

Reviewed 25 January 2015

We decided to upgrade for our last 2 nights in Thailand having been travelling for the past month. The room is standard 4 star, but have to say the breakfast, although plentiful was stone cold which was a disappointment at 250 baht. The internet connection was poor and we were forever being asked jto upgrade to a faster service when...

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1Thank Elaine H
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear Elaine H, Much regret to learn of your less than perfect stay. Notes were taken to your comments on breakfast and internet. Despite the metro station provides maximum convenient from our door, we have 3 entertainment and shopping malls at our proximity namely The IT Mall, Central Rama 9 and The Esplanade. Regards, Stanley Chan - General Manager

Reviewed 22 January 2015

I found this hotel a very luxurious hotel with wonderful staff especially the front desk supervisor Ms Chirattikan. She went out of her way to make our check in smoothly. She was also very helpful in handling our queries.

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Helpful?
Thank abdmajid
GeneralManager-GMFB, General Manager at Grand Mercure Bangkok Fortune, responded to this review

Dear abdmajid, Extremely delighted to learn of your phenomenal stay and you find our hotel both classy and luxury. Thanks to your appreciation of our service through your recognition to Ms Chirattikan. Hope to have a chance to welcoming you back soonest. Regards, Stanley Chan - General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rises 26 floors, Grand Mercure Bangkok Fortune is annexed to Fortune Town, IT Mall and the new Grand Central Rama 9 modern shopping mall. Enjoy easy access to expressways. MRT station (subway) at doorsteps. All 400 tastefully furnished bedrooms are equipped with individual controlled aircon, bathtub and/or shower, minibar, electronic safe, movie & satellite tv channels, IDD & internet service. Massage, sauna & outdoor pool on podium floor. 24-hour room service plus a choice of fine cruisines: Chinese, Japanese and international dishes. 3 Buffet meals available plus options on a-la-carte from noon. ... more   less 

Additional Information about Grand Mercure Bangkok Fortune

Address: 1 Rachadaphisek Road | Fortune Town, Bangkok 10400, Thailand
Region: Thailand > Bangkok
Price Range: £55 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Bangkok Fortune 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Grand Mercure Fortune Bangkok Hotel Bangkok
Grand Accor Fortune Bangkok
Hotel Style:
#92 Business Hotel in Bangkok
#116 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Bangkok Fortune staff and other travellers.
5 questions
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Questions? Get answers from Grand Mercure Bangkok Fortune staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views from the top are awesome”
  • Awesome
 of 5 bubbles vanlaltlana, 12 Mar 2017 | Read review
“check your room before checking in, do not take rooms to the Street facing, it is so noisy all day.”
 of 5 bubbles 823francisa, 12 Mar 2017 | Read review
“you should choose the high floor to enjoy the beautiful view.”
 of 5 bubbles NuNau0509, 16 Feb 2017 | Read review
“Try to get rooms that are not facing Central Rama 9 mall”
 of 5 bubbles kaixiongronalds, 29 Dec 2016 | Read review
“Grand Deluxe Room”
 of 5 bubbles EricTan77, 18 Nov 2016 | Read review
5 of 5