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Cross Chiang Mai Riverside Resort

369/1 Thanon Charoenrajd Wat Ket, Chiang Mai 50000 Thailand
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Traveller (1040)
Dining (187)
Videos (1)
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About

#1 of 24 resorts in Chiang Mai
Location
Cleanliness
Service
Value
Travellers' Choice
The hotel is situated on the tranquil banks of the Ping River. The surroundings provide a balance of serenity with a dash of the vibrant Chiang Mai city center just minutes away. The luxury hotel offers a unique design that blends modern elements with the traditional Lanna style that is the hallmark of Northern Thailand living. The luxury 5-story resort feature's 29 elegantly designed suites. Nature takes center stage as the resort’s courtyard is interspersed with leafy 120-year-old Tamarind trees, while the Ozone Gym- infinity pool and rooftop bar overlooks the tranquil flow of the Ping river.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Airport transportation
Electric vehicle charging station
Secured parking
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Swimup bar
Poolside bar
Shuttle bus service
Taxi service
Meeting rooms
Spa
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Safe
VIP room facilities
Bottled water
Laptop safe
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Romantic
Languages Spoken
English, Chinese, Afrikaans, Thai
Hotel links
Special Rate:BOOK DIRECT BENEFIT

Location

369/1 Thanon Charoenrajd Wat Ket, Chiang Mai 50000 Thailand
Name/address in local language
Cross Chiang Mai Riverside Resort
562Reviews10Q+A95Room tips

Reviews
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Song Y wrote a review 20 Feb
1 contribution
It’s perfect for vacation. Service is superb and hotel breakfast has really nice outdoor view. The hotel gives a nice souvenir photo when you checkout and Phim takes really GREAT photo. 5 stars for the service, food and photography skill!!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 1 week ago
Dear Song Y. Warmest greetings from Cross Chiang Mai Riverside. Thank you very much for your valuable review. Your feedback is highly valued and plays an essential role in helping us improve our services. We are delighted to hear that your experience with us was positive, and your kind words are truly appreciated. Our team works diligently to ensure that every guest feels comfortable and enjoys their stay to the fullest. Your feedback serves as an encouragement for us to continue delivering exceptional service. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regard, Mario and Cross Chiang Mai Riverside Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Georgie wrote a review Jan 2023
101 contributions22 helpful votes
Hotel's Favourite
Staff went above and beyond to make our stay comfortable, trying to help us find an item we had left behind in a taxi. The room and facilities were immaculate and beautifully designed. Bathroom was huge and clean. Infinity pool was clean and sizeable. Generous and tasty buffet breakfast overlooking the Ping River. Thanks for a lovely stay.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 23 Jan 2023
Dear Georgie, Warmest greetings from Cross Chiang Mai Riverside. Thank you very much for your valuable review, we hope you will have a great stay with us. Regarding to your mention we will take action accordingly! Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Stay safe and healthy! Best regards, Mario and Cross Chiang Mai Riverside team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dennis C wrote a review 12 Feb
26 contributions14 helpful votes
We stayed in a first floor suite with river view and private swimming pool. The room was a very generous size and the bed was super comfortable. The grounds were shady and quiet. The breakfast was very satisfying, we ate each morning outside overlooking the grounds and the river. Great staff, extremely friendly and helpful. Several times they helped us with Grabs (Thai Uber) and gave directions on where to go. We would recommend staying here!
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Go in February. Not too hot and we avoided the rain.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 1 week ago
Dear Denny C. Warmest greetings from Cross Chiang Mai Riverside. Thank you very much for your valuable review. Your feedback is highly valued and plays an essential role in helping us improve our services. We are delighted to hear that your experience with us was positive, and your kind words are truly appreciated. Our team works diligently to ensure that every guest feels comfortable and enjoys their stay to the fullest. Your feedback serves as an encouragement for us to continue delivering exceptional service. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regard, Mario and Cross Chiang Mai Riverside Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Prima S wrote a review 6 Feb
1 contribution
+1
Excellent service, Ping is very helpful and sweet, great view riverside and best time to visit, not many visits during this time and weather is adorable.delicious food, many options for breakfast. love the welcome chocolate with name and the photo souvenir.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 2 weeks ago
Dear Prima S, Warmest greetings from Cross Chiang Mai Riverside. Thank you very much for your valuable review. Your feedback is highly valued and plays an essential role in helping us improve our services. We are delighted to hear that your experience with us was positive, and your kind words are truly appreciated. Our team works diligently to ensure that every guest feels comfortable and enjoys their stay to the fullest. Your feedback serves as an encouragement for us to continue delivering exceptional service. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regard, Mario and Cross Chiang Mai Riverside Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cesare c wrote a review Jan 2024
Dubai, United Arab Emirates137 contributions93 helpful votes
The hotel is perfect. We were coming from 3 weeks touring small islands west of Krabi . Beautiful islands , accommodations so and so . Here it is an excellent hotel . Superb service . Very nice and calm location with a nice garden descending to the river . Rooms are quite good . Breakfast is of very good quality , after 3 weeks of mediocrity ….. We dined once . A bit pretentious. Quality not worth the enormous price . Enormous by Thai standards , normal by European standards. Concierge organized our daily tours and a transfer to Chiang Rai with several stops . All impeccable services . Go there , you will not regret
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 3 weeks ago
Dear cesare c, Warmest greetings from Cross Chiang Mai Riverside. Thank you very much for your valuable review. Your feedback is highly valued and plays an essential role in helping us improve our services. We are delighted to hear that your experience with us was positive, and your kind words are truly appreciated. Our team works diligently to ensure that every guest feels comfortable and enjoys their stay to the fullest. Your feedback serves as an encouragement for us to continue delivering exceptional service. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regard, Mario and Cross Chiang Mai Riverside Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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米奇 吳 wrote a review Jan 2024
1 contribution
We have great time at cross Chiangmai Mai riverside hotel. Amazed by the wonderful Oxygen restraunt cuisine and beautiful river view. The facility at hotel is so nice that makes us feel so warming. Thanks for staff Juju and Pim assisting us and showing full passion.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 4 weeks ago
Dear 米奇 吳, Warmest greetings from Cross Chiang Mai Riverside. Thank you very much for your valuable review. Your feedback is highly valued and plays an essential role in helping us improve our services. We are delighted to hear that your experience with us was positive, and your kind words are truly appreciated. Our team works diligently to ensure that every guest feels comfortable and enjoys their stay to the fullest. Your feedback serves as an encouragement for us to continue delivering exceptional service. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regard, Mario and Cross Chiang Mai Riverside Team.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jalm888 wrote a review Jan 2024
Singapore, Singapore7 contributions2 helpful votes
The hotel service, location and overall Ambience was excellent. We had a great time here. Team members like View and those serving breakfast, Pim and Juju from reception are quick callouts . The champagne breakfast is a nice touch. We would certainly stay here again.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 5 weeks ago
Dear Jalm888, Warmest greetings from Cross Chiang Mai Riverside. Thank you very much for your valuable review. Your feedback is highly valued and plays an essential role in helping us improve our services. We are delighted to hear that your experience with us was positive, and your kind words are truly appreciated. Our team works diligently to ensure that every guest feels comfortable and enjoys their stay to the fullest. Your feedback serves as an encouragement for us to continue delivering exceptional service. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regard, Mario and Cross Chiang Mai Riverside Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeslyn T wrote a review Jan 2024
Singapore2 contributions1 helpful vote
+1
The service was excellent especially the front counter (all of them and Juju) and the breakfast staff at Oxygen were marvellous with they greeting smiles! The hotel surroundings is lovely with trees and plants. Would love to come back again to this red brick place!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 9 Jan 2024
Dear Jeslyn T, Warmest greetings from Cross Chiang Mai Riverside. Thank you very much for your valuable review. Your feedback is highly valued and plays an essential role in helping us improve our services. We are delighted to hear that your experience with us was positive, and your kind words are truly appreciated. Our team works diligently to ensure that every guest feels comfortable and enjoys their stay to the fullest. Your feedback serves as an encouragement for us to continue delivering exceptional service. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regard, Mario and Cross Chiang Mai Riverside team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peggy wrote a review Jan 2024
Taipei, Taiwan77 contributions49 helpful votes
+1
First time coming to Chiang Mai and spending the Christmas holiday here. Overall, the service was excellent. The welcome drinks upon check-in and the personalized chocolates were thoughtful gestures. On Christmas Day during breakfast, Santa Claus even visited each table and gifted Pocky... It was truly thoughtful. I would definitely recommend it to friends.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 1 Jan 2024
Dear Peggy, Warmest greetings from Cross Chiang Mai Riverside. Thank you very much for your valuable review. Your feedback is highly valued and plays an essential role in helping us improve our services. We are delighted to hear that your experience with us was positive, and your kind words are truly appreciated. Our team works diligently to ensure that every guest feels comfortable and enjoys their stay to the fullest. Your feedback serves as an encouragement for us to continue delivering exceptional service. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regard, Mario and Cross Chiang Mai Riverside team.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julie B wrote a review Dec 2023
2 contributions
Beautiful hotel, excellent service and friendly staff! The staff was beyond helpful in booking excursions and providing recommendations and even packed a breakfast for us when we had an early pickup time. The rooms are generously sized with beautiful views and comfortable accommodations. Would definitely stay here again when in Chiang Mai!
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mario Bumroongpan, General Manager at Cross Chiang Mai Riverside Resort
Responded 31 Dec 2023
Dear Julie B. Warmest greetings from Cross Chiang Mai Riverside. Thank you very much for your valuable review. Your feedback is highly valued and plays an essential role in helping us improve our services. We are delighted to hear that your experience with us was positive, and your kind words are truly appreciated. Our team works diligently to ensure that every guest feels comfortable and enjoys their stay to the fullest. Your feedback serves as an encouragement for us to continue delivering exceptional service. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regard, Mario and Cross Chiang Mai Riverside team.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£123 - £159 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChiang Mai ProvinceChiang Mai
NUMBER OF ROOMS
29
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CROSS CHIANG MAI RIVERSIDE RESORT - Updated 2024 (Thailand)

Frequently Asked Questions about Cross Chiang Mai Riverside Resort
Which popular attractions are close to Cross Chiang Mai Riverside Resort?
Nearby attractions include Wat Gate Khar Rnam (0.2 miles), Torboon (0.2 miles), and Mon Tribe Market (0.3 miles).
What are some of the property amenities at Cross Chiang Mai Riverside Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Cross Chiang Mai Riverside Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cross Chiang Mai Riverside Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Cross Chiang Mai Riverside Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Cross Chiang Mai Riverside Resort?
Conveniently located restaurants include Khao Soi Lam Duan - Fa Ham, Oxygen Dining room, and Khao Soi Samer Jai.
Are there opportunities to exercise at Cross Chiang Mai Riverside Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Cross Chiang Mai Riverside Resort have airport transportation?
Yes, Cross Chiang Mai Riverside Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cross Chiang Mai Riverside Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Cross Chiang Mai Riverside Resort?
The staff speaks multiple languages, including English, Chinese, Thai, and Afrikaans.
Are there any historical sites close to Cross Chiang Mai Riverside Resort?
Many travellers enjoy visiting Chiang Mai Gate (2.7 miles), Fort of Ka-Tham (1.6 miles), and Fort of Ku-Hueang (1.8 miles).