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Imm Hotel Thaphae Chiang Mai

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Imm Hotel Thaphae Chiang Mai
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415 Reviews from our TripAdvisor Community

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Showing 238: English reviews
London, United Kingdom
Reviewed 5 days ago NEW

Our first time at this hotel and we really enjoyed our stay here. A modern hotel built around seven years ago, and ideally situated close to the Thaphae Gate. The staff were most friendly including the Reception Manager and the Hotel Manager. Bother were most helpful in our every need. We certainly recommend this hotel.

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Helpful?
Thank Jack M
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Jack M, First of all, thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. It had been such a wonderful time meeting you and your lovely wife. We are also very delighted and pleased that you have taken time to complete the review. We will definitely keep up our good service...

Winnipeg, Canada
Reviewed 1 week ago via mobile

Stayed there for 3 nights, arrived late the first night and noticed that she sheets had stains. We right away notified the front desk and asked to be moved as the sheets were dirty and the shower water temperature was inconsistent. The front desk employee said that they are fully booked but he can move us to a different room...

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Helpful?
Thank Anastasia B
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Anastasia B, On behalf of management and staff of Imm Thaphae Hotel, we would like to thank you very much for your recent stay at Imm Thaphae Hotel and we do appreciate your valuable comments that given to us. Please accept my sincere apologize for the inconvenience that caused to you regarding hot water temperature and staff service. I...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

IMM hotel is very centrally located . Next to it is a MAC Donald Restuarant . Opposite the hotel across the road is a lovely park with many beautiful, artistic painted elephants . It is also near to many Restuarant's to eat from and coffee cafes . Hotel breakfast is very simple. Rooms are clean and comfortable . Will definitely...

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Helpful?
Thank feledoll
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear feledoll, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete the review. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy with our...

Bangkok, Thailand
Reviewed 7 January 2017 via mobile

I stayed here for 2 nights at the standard room. The hotel have only twin beds but my room that don't have a balcony. The A/C and facilities were good such as a towel, T/V, soap&shampoo and free bottle of water. The toilet must be clean and repair a shelf. My room included breakfast but I woke up very late....

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Helpful?
Thank NicekkWorld
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear NicekkWorld, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete the review. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy with our...

Sukhothai, Thailand
Reviewed 3 January 2017

We booked this hotel during Christmas and surprisingly they have a lucky draw for all guests when we check in! Everyone got the prize and candy ;) Food is good enough, staff is helpful and friendly. The best part is the location that close to everything you need. Will come again if we have chance.

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Helpful?
Thank kl665kl
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear kl665kl, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete the review. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy with our...

Germany
Reviewed 3 January 2017

Hotel is in the best location, nearby everything. Walking street is just opposite and the red taxi is just in front the hotel. Food is good. Staff were friendly and have a gift for new year too! Having a good time here.

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Helpful?
Thank 3johndelan3
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear 3johndelan3, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete the review. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy with our...

sitra
Reviewed 22 December 2016

I was planning to stay in this hotel, but i have cancelled after they have charged my card after they have told me many times that they wont charge me and that I will pay when I stay, wont recommend!!

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Helpful?
Thank ohayooooo
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear ohayooooo, My name is Wee Kositanont, I am a manager at Imm Hotel Thaphae. I would like to take this opportunity to explain that normally, if you make a reservation through Online Travel Agent such as Booking.com, we will only verify your credit card by holding your fund, but not charge, until your arrival date. You also stated that...

California
Reviewed 6 December 2016

As others have said. Very basic but clean rooms. Very poor service at check in. Ok breakfast but would suggest eating elsewhere as local restaurants are very inexpensive and better. A big plus, very helpful and friendly security guy in the parking lot helped us with our bags. We had a room that did not face the lobby\breakfast area and...

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Helpful?
Thank omotors
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear , On behalf of management and staff of Imm Thaphae Hotel, we would like to thank you very much for your recent stay at Imm Thaphae Hotel and we do appreciate your valuable comments that given to us. Please accept my sincere apologize for the inconvenience that caused to you regarding to front desk service. I will share your...

Singapore
Reviewed 3 December 2016

Checking in was not impressed. Staff was not welcoming. Rooms were clean and nice. I was worried about the review of the noise from dining. Worry was uncalled for. Sound proof was good enough. Breakfast, simple but enough to fill the tummy. Great location, that,s the main plus

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Helpful?
Thank Wolfee
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Wolfee, On behalf of management and staff of Imm Thaphae Hotel, we would like to thank you very much for your recent stay at Imm Thaphae Hotel and we do appreciate your valuable comments that given to us. Please accept my sincere apologize for the inconvenience that caused to you regarding to check in staff. I will share your...

Ohio
Reviewed 27 November 2016 via mobile

If your looking for all the frills and amenities of a high end hotel, you won't find it here. Now if you're looking for a reasonably priced hotel with just the bare essentials and breakfast in the old city in front of Thaphae Gate then this hotel is for you! The hotel is near the Sunday markets and night bazaar...

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Helpful?
Thank Jasmine0614
Wee K, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review

Dear Jasmine0614, Thank you very much for staying at Imm Thaphae Hotel during your recent visit in Chiang Mai. We are pleased that you have taken time to complete our review. Your valuable comments have been noted and forwarded to our staff for further encouragements and improvement. We are glad that you had a memorable stay and satisfy with our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Accessible accommodation for all comfort purposes. Imm Hotel Thaphae Chiang Mai, under Imm Hotel Group, provides our signature comfort accommodation in a strategic location. Guests staying at Imm Hotel Thaphae can easily access Chiang Mai’s old walled city, Thaphae Gate. From the center of trading in the old days, Thaphae Gate is the area that has become the heart of Chiang Mai’s activities and festivals. ... more   less 

Additional Information about Imm Hotel Thaphae Chiang Mai

Address: 17/1 Kotchasarn Road | Changkhlan, Chiang Mai 50100, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: £22 - £48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Imm Hotel Thaphae Chiang Mai 3*
Number of rooms: 106
Reservation Options:
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Hotel Style:
#35 Best Value Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Imm Hotel Thaphae Chiang Mai staff and other travellers.
7 questions
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3 months ago
Bangkok, Thailand
8 months ago

See all questions (7)

Questions? Get answers from Imm Hotel Thaphae Chiang Mai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked ground floor rooms which opened into Breakfast area”
 of 5 bubbles 743jackm, 16 Feb 2017 | Read review
“Ask for a room that does not face the lobby.”
 of 5 bubbles omotors, 6 Dec 2016 | Read review
“Try to avoid rooms near the dining area. Sound echos in the lobby.”
 of 5 bubbles Explorers36, 6 Nov 2016 | Read review
“Don't get a room on the ground floor unless you need to be up early for breakfast”
 of 5 bubbles robynh408, 19 Sep 2016 | Read review
“Never accept a room on ground floor, the breakfast buffet is right in front of these room”
 of 5 bubbles Nuti_Damrongphatr, 21 Aug 2016 | Read review
5 of 5